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The latest Sunday Times survey of the best UK companies to work for includes Interior, Mace, Kier and Jones Lang LaSalle among the top 100.
Frank Booty explores the growth of dedicated helpdesks and finds that, though the use of new technology is expanding, the telephone looks set to be with us for a while.
As the Treasury begins its consultation on the creation of real estate investment vehicles (REITs), Stephen Hoare asks what their introduction will mean to property prices and investment, and how will they benefit the FM sector.
'Acceptable' is not good enough. The facilities management contract covering Monsanto's suburban St. Louis campus is definitely not for underachievers.
The U.S. Internal Revenue Service (IRS) recently adopted a centralized shared services model in order to streamline and modernize its national business operations.
When British Petroleum and Amoco merged in 1998, it created one of the largest petrochemical companies in the world.
Bayer Corporation's 125,000-sf chemistry research building in West Haven, Conn., has increased retention rates for chemists by 50 percent in a highly competitive market.
First came the outsourcing boom, but now businesses are demanding more from their suppliers. Toby Jenkinson investigates the emergence of partnerships in facilities management.
Former Select Facilities Services director David Hogg has, together with BIFM elect chairman Stan Mitchell, formed Scottish-based Key FM, a company which could become the first virtual facilities management provider.
A new laboratory building for Pharmacia in Illinois was designed to reduce environmental impact and operating costs as well as provide a better working environment.
Legendary motorcycle company Harley-Davidson has created direct links between end users and maintenance staff using intranet technology and handheld devices.
As If Price and Linda Hinxman explain, you need good questions to get great answers. Through ‘research' and ‘training', FMs can be helped to ask the right questions themselves and to develop new professional competencies
Linda Halliday, joint chief executive of Halliday Catering and chair of the BHA's Food and Service Management Forum, talks to Stephen Hoare about how business catering is much more than just food.
Ghasson Shabha, lecturer at the School of Property and Construction, UCE, discusses effective space planning and how to design a productive workplace, taking into account the new ways of working in today's society.
Sears Corporate Services organization has been transformed from an overhead to an essential resource working with business units and internal service providers.
The BP/Amoco merger in 1998 prompted streamlining of corporate infrastructure and improvements to overall business efficiency. The new Global Property Management & Services group was charged with integrating facilities organisations and processes.
The departure of Trillium's chief executive Manish Chande at the end of last month thrust his number two into the top job and the frontline. How does he see the market and prospects for growth? Richard Byatt spoke to Ian Ellis at LST's London HQ.
While settling into her new position as the chief executive of property and services company Chesterton International, Lorraine Baldry speaks to Jessica Jarlvi about her plans for the organisation and her leadership role.
Individuals and organisations are getting to grips with the potential and the pitfalls of flexible working against a background of evolving legislation and business drivers. Richard Byatt reports from the London e-workingUK event.
Stephanie French meets Michel Jacquot to discuss IBM's pan-European facilities management strategy.
Meeting the strategic and tactical needs of the users of corporate real estate.
Cisco Systems has enabled all its staff, wherever they are, to access the services of the company's Workplace Resources Group.
Microsoft employees and outside vendors now do virtually all their facility-related business online.
Good managers are hard to find and these days it's not just companies that are doing the interviewing. As Joanna Lloyd-Davies (of Metzger Recruitment Consultants) explains, FM professionals need both the right package and strong support.
In an increasingly competitive market with a growing pool of players, FM companies require strong visionary leaders to be successful. But what does it take? Jessica Jarlvi explores the demands placed upon today's leaders.
The workplace can both reflect and influence the culture of an organisation argues Stephen Hunter (Director, Aukett Europe).
For a global business in an industry sector under siege, cost savings are of intense importance. Cable & Wireless sought an outsourced provider to help deliver them. Roger Hitchcock describes the process.
Many FM suppliers make the case for a full partnership. Those who are viewed as passive ‘dance partners' risk not just becoming wallflowers but an expensive ‘extra' for clients says Gordon Bryden (Managing Director of Carillion Services).
Since the introduction of PPP as an alternative to traditional procurement, the process has had its share of supporters and critics. Evelyn McDowall reviews the progress of PPP and asks what the future holds for the procurement process.
Structural change in the property industry and the demands of occupiers are forcing convergence of property and facilities management, argues Fred Guscott (Chairman of the RICS FM Faculty and Managing Director of Eurica Management).
Is there common ground between real estate and FM professionals? Susie Gray (Vice President Programmes NACORE UK and Director of Laing Property) looks at property from both an investor and occupier perspective .
Service providers should bring the experience of operations into the sales effort says Keith Hamer (Director of Operations, Trammell Crow Savills).
Service level agreements and key performance indicators, supported by sophisticated software, allow Chesterton Workplace Management to provide consistent services to exacting standards, says Hamilton Comely.
Monitoring and review of both providers and clients is the way to make partnering a reality argues Mike McGeever (Managing Director, Profectus Group Ltd).
Pending legislation and the changing expectations of stakeholders will force companies to address environmental concerns, argues Debbie Hobbs (Director, Oscar Faber Responsible for Energy and Environmental Business).
Following the terrorist attacks in America the London Fire Brigade held a one-day event about fire safety, with guest speakers taking time out to share their knowledge. Jessica Jarlvi attended the seminars at LFB's training centre in South-East London.
Richard Hipkiss writes: the difference between the price of something and what it costs can be enormous. This is equally true with building controls, where even a simple premise can be difficult to implement.
Sustainability Opinion: Sunil Shah looks at the business case for sustainability.