Our news stories often refer to reports, produced by others and directly related to FM – or indirectly related but still very relevant.
To help make these more accessible to our readers, many are listed below. We add to this list regularly and they are shown broadly in date order, with the most recent at the top. But a word of caution - if you are using one of these reports, it would always be worth checking with the source to ensure it is the most current information available.
The links below will take you to our news story for background and context. Each story includes a link so that you can download the report in question.
Looking for more information on FM? Remember to also check the Research and White Papers pages on i-FM – and of course you can use the Search function across the entire i-FM site.
Global Real Estate Outlook 2025, JLL, December 2024
Smart Moves - New Demands for Flexibility in the CRE Market, LMG, November 2024
The State of Facilities Management Technology 2024, JLL, September 2024
2023 Global Real Estate Technology Survey, JLL, October 2023
Evolution is Never Finished: six topics transforming FM, IFMA, September 2023
Navigating and Future-proofing the Evolving Workplace, Sodexo, June 2023
Net Zero Barometer 2023, BSI April 2023
Workplace Survey Report 2023, Mace Operate, April 2023
Client Guide to Fit-out and Refurbishment, FIS, March 2023
The Future Office: rising expectations in a hybrid world, Landsec, October 2022
Routes to Net Zero Carbon Buildings, JLL, September 2022
The Future of Work Survey 2022, JLL, Auguest 2022
A look into the hybrid present and future of offices, ISS Pulse survey report, May 2022
Change For Good: 10 lessons from the pandemic, Advanced Workplace Associates, March 2022
The Next Normal: Why Hybrid Working is Transforming Commercial Real Estate, CBRE, November 2021
The Legal Sector in EMEA: On the Brink of Workplace Transformation?, CBRE, October 20212
Reinventing Support Services for the Future, Team Software, June 2021
European FM Provider Report, RICS and Drees & Sommer, November 2020
Future of Work 2020: A global real estate players’ point of view, EY and Urban Land Institute, October 2020
The Age of Unreal Estate, RICS, Ocotber 2020
Reimagining Real Estate, JLL, September 2020
Covid-19 Impact: offices will find a new purpose, JLL, July 2020
Sustainable Ambition for the FM Sector, Acclaro Advisory, July 2020
2020 EMEA Ocuppier Flash Survey, CBRE June 2020
The Outsourcing Playbook 2.0, The Cabinet Office, June 2020
Carillion: two years on, Institute for Government, March 2020
Managing safety in outsourced relationships, Cranfield University/IOSH, March 2020
Top Trends in Facilities Management, CBRE GWS, December 2019
Leader of the Year: thought leadership report, Bouygues Energies & Services, October 2019
Disruption or distraction: where next for the UK flex market sector, JLL, June 2019
Outsourcing Playbook, The Cabinet Office, February 2019
Top trends in facilities management 2018, CBRE, August 2018
The Economy of People: why workstyle is worth £38.9bn, Ricoh & Oxford Economics, May 2018
Top 10 Global CRE Trends 2018, JLL, March 2018
EMEA Occupier Survey 2018 - Optimising User Experience: The Personalised Workplace, CBRE, March 2018
2018 Facilities Management Business Confidence Monitor, BIFM, i-FM & Barclays, March 2018
The New Financial Workplace, HOK, January 2018
Facilities Management: Time for a Shift Change, EY, December 2017
The Economic Benefits of Human-Centred Design, Atkins, July 2017
Well Work Place: making spaces human again, Cushman & Wakefield, July 2017
Workplace Powered by Human Experience, JLL, June 2017
Raising the Bar III, RICS, April 2017
2017 Facilities Management Business Confidence Monitor, BIFM, i-FM & Barclays, March 2017
The Workplace Advantage, The Stoddart Review, December 2016
Foodservice Growth Report 2016, AlixPartners, November 2016
Building the Business Case: Health, Wellbeing and Productivity in Green Offices, World Green Building Council, October 2016
UK Workplace Survey 2016, Gensler, July 2016
What Keeps Chairmen Awake at Night?, BaxterStorey, May 2016
Spreading their Wings: building a successful local authority trading company, Grant Thornton, April 2016
2016 Facilities Management Business Confidence Monitor, BIFM, i-FM & Barclays, April 2016
Growing the Health and Well-Being Agenda: from first steps to full potential, CIPD, January 2016
The Future of Outsourcing and Perspectives for Facilities Management, ISS & Copenhagen Institute of Future Studies, January 2016
Ethical Standards for Providers of Public Services - Guidance, Committee on Standards in Public Life, December 2015
The Use of Business Services by UK Industries and the Impact on Economic Performance, BSA, November 2015
Higher Eduction Estates Statistics, AUDE, November 2015
Market Consolidation and Changing Contractor Ownership, The Litmus Partnership, September 2015
The Converging Priorities of CRE Outsourcing, JLL, June 2015
Smart Workplace 2040, Johnson Controls, June 2015
Outsourcing: Beyond Technical Expertise, Grant Thornton, June 2015
2015 Facilities Management Business Confidence Monitor, BIFM, i-FM & Barclays, May 2015
European Occupier Survey 2014/15, CBRE, January 2015
Facility Management Operational Excellence: Forging the Iron Triangle, CBRE, November 2014
The Future of the Financial Workplace, DTZ and Unwork, October 2014
Health, Wellbeing and Productivity in Offices: The Next Chapter for Green Building, World Green Building Council, September 2014
The Invisible Workforce: Employment Practices in the Cleaning Sector, EHRC, August 2014
Managing and Mitigating Risk within Strategic Facility Management, ISS, July 2014
FM and the Trust Dividend, BIFM, July 2014
Developing Your Career in Facilities Management, BIFM, June 2014
Delivering the Vision of an Integrated Workplace, Mitie, June 2014
BIFM Flood Risk Management Guidance, BIFM, February 2014
Low Carbon Behaviour Change: The £300m Opportunity, The Carbon Trust, December 2013
Building Efficiency: reducing energy demand in the commercial sector, Westminster Sustainable Business Forum, December 2013
Sustainable FM Index, Acclaro Advisory, December 2013
Strategic Facilities Management, RICS Global Guidance Note, November 2013
Foodservice Growth Report, Zolfo Cooper, October 2013
ISS 2020 Vision: new ways of working, ISS, October 2013
Megatrends: The trends shaping work and working lives, CIPD, July 2013
The Flex Factor, flexible working report from the RSA, July 2013
Insights into Facilities Management, M&A report from Grant Thornton, July 2013
Service Management 2.0 – the next generation of service, ISS, April 2013
The Business Case for Green Building: A Review of the Costs and Benefits for Developers, Investors and Occupants, World Green Building Council, March 2013
Workplace Trends 2013, Sodexo US, January 2013
Next Generation Shared Services Strategic Plan, Cabinet Office, January 2013
Introduction to Asset Management, Institute of Asset Management, December 2012
Commissioning Dialogues, NLGN & CBI, December 2012
A New Approach to Public-Private Partnerships, HM Treasury, December 2012
The Shadow State: a report about outsourcing of public services, Social Enterprise UK, December 2012
Outsourcing 2012: Removing Barriers for Catering and Facilities Management, British Hospitality Association, Autumn 2012
UK Outsourcing Across the Public and Private Sectors, Business Services Association, November 2012
Global Facilities Management M&A Update, Autumn 2012, Catalyst Corporate Finance
Facilities Management Careers Guide 2012, Asset Skills
Open Access: delivering quality and value in our public services, September 2012, CBI
Shared Services: costs spared?, Local Government Association, August 2012
CRE & FM Futures Forum: final report, Zurich Insurance Group, June 2012
The Size of the UK Outsourcing Market Across the Public and Private Sectors, Business Services Association, April 2011