News Headlines
Yesterday
ISS reports ‘robust development’ for 2024
Performance delivered on targets and the group is ready to accelerate growth.
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Bernard Williams: an FM pioneer
Bernard Williams passed away on Wednesday, 19 February, after a short illness.
SBFM’s Abigail Richards wins Pattenmakers award
Account director Abigail Richards has been awarded the Future Leader FM Award by The Worshipful Company of Pattenmakers.
Vast social value created by tech reuse scheme
Between £120m and £346m of social value created as a result of product reuse in 2023/24.
Magenta publishes Good Business Report
New report explores four pillars of responsible business.
This Week
Pinnacle expands Bellway portfolio
Company appointed to provide management services at five additional sites.
Cardo extends operations in Scotland
Housing maintenance group has made its second Scottish acquisition this year.
Decarbonisation and fire safety frameworks open
South East Consortium launches pair of tender opportunities.
Using AI to cut construction waste
New research focuses on integrating artificial intelligence and innovative waste management strategies.
Compass marks Xcelerate anniversary
2,200 people trained in the regional skills hub's first year.
Senior appointment at CoSourced
Ryan Handyside has joined the HVAC and fire and smoke control specialist.
Another good year for FM M&A
The number of deals done continued to rise in 2024.
FM in the value spotlight
Report highlights opportunities for FM to drive new solutions but warns it must prove value.
SBFM signs Social Recruitment Covenant
Move reinforces commitment to creating inclusive and equitable employment pathways for disadvantaged groups.
Sodexo leads on planet-friendly school dinners
Company recognised as one of the country’s leading providers of healthy, sustainable school meals.
Bain Capital acquires Apleona
New investor aims to continue growth towards European IFM market leader.
ISS confirms significant Germany win
New contract covers service delivery at 47 locations.
BESA tackles critical training shortage
New programme addresses shortage of trainers and assessors which threatens to leave the industry ‘on its knees’.
OCS collaborates with Morrisons on cobotics
New cleaning technology introduced across supermarket group's logistics sites.
Housing association brings FM back in-house
Finding the best solution isn't always easy.
This Month
ABM strengthens B&I team
Business & Industry division focused on operational excellence and support for customers’ evolving needs.
Sodexo reveals social impact targets
New pledge sets out clear and ambitious commitments.
Security Skills Board plans upskilling initiatives
Future-proofing steps include a new Security National Skills Academy.
Employees look for more wellbeing support
Only half feel employers provide enough support.
Organiser pulls the plug on Anticipate London
The exhibition and conference event has been ‘retired’.
Boomers, Zoomers and the workplace
Where are we on the whole generational change thing? New research sheds new light.
GMS wins at RAF Museum
GMS Security appointed for multiple services in London.
Virgin win for Grazing
Delivered-in office and venue catering specialist appointed at Virgin Group’s new London HQ.
Carbon-neutral Innovation Lab planned
Latest event scheduled for 27 March at Excel London.
ISS announces multi-country win
Deal spans several European countries and will be mobilised during the first half of 2025.
Pinnacle renews Midlands contracts
Walsall Housing Group has reappointed the service provider on two contracts.
ABM launches new brand platform
Move aims to mark the company as an innovative and tech-enabled solutions provider.
C-Suite wants more from real estate
Appreciation is growing, but there is potential for further support of business strategy.
EMCOR UK launches Workplace Evolution service
New service promises to help organisations create more productive, smarter and sustainable workplace environments.
Fusion21 invites bids for £175m framework
The Construction Consultancy Services Framework includes FM consultancy.
Reconomy strengthens technology resources
Senior hire confirmed along with plans to invest over £10m.
Sodexo unveils new restaurant
New facilities set to elevate the employee experience at Leonardo’s Yeovil site.
Jaguar retains Holborn contract
Building services company’s longest-standing account renewed for another three years.
ABM retains CAA ‘outstanding’ rating
Civil Aviation Authority recognition covers work at Heathrow and Manchester airports.
NHS England publishes 2025 cleaning standards
National standards of healthcare cleanliness cover all cleaning tasks throughout the NHS.
Compass reports strong start to the year
First quarter results show revenue up over 9%.
Planon rated EcoVadis Platinum
Recognition places the company in the top 1% of organisations worldwide for sustainability performance.
Lorne Stewart sticks with HSS ProService
The building services company has reselected the HSS online business as hire supply chain partner.
New research to focus on emerging workplace trends
Quarterly survey will use AI to analyse data and look for insights.
OCS scoops Battersea deal
FM group appointed to provide soft services at London landmark.
ISS partners with sustainability specialist
Anthesis, a global advisor, will help to conceive, develop and deliver exemplary solutions, optimised for FM.
Finalto appoints Artic for hard services
Financial services company awards new contract for its London offices.
CIPD leading research on AI take-up
Focus will be on people and organisational factors that can accelerate responsible adoption.
Equans in Portsmouth extension
Portsmouth Hospitals University Trust adds five years to soft FM contract.
Record flexible office take-up in 2024
Level recorded was 12% ahead of total reached in 2023.
SBFM signs Crisis Homelessness Covenant
Soft services firm pledges support for people at risk of or experiencing homelessness.
Peartree Cleaning launches ESG report
Report highlights ongoing commitments and details ambitious plans for 2025.
New CPO for ISS UK & Ireland
Rebecca Jeffs has joined the company as chief people officer.
Business review processes need improvement
New research shows 80% of suppliers fear margin erosion due to poor review practices.
BCO launches new guidance for office design
Update reflects changed working patterns and net zero transition.
City win for Jaguar
New contract covers hard services at refurbished City of London building.
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B Corp certification for Wilson Vale
Contract caterer joins a select group from the industry to achieve recognition.
Veolia appointed to Scotland framework
APUC Waste Management Services Framework Agreement available to higher and further education bodies.
Frontline employees call for flexible working rights
Research finds 88% struggle to manage work and caregiving duties.
Midcounties Coop turns to Arcus for IFM services
Three-year integrated hard services deal covers multiple sites.
Mount Charles plans investment for growth
Northern Ireland firm sets out growth and job creation targets.
Biffa secures East Sussex extension
Councils exercise extension option in existing contract.
Commercial property: 2025 looks better?
RICS survey finds more positivity, especially around prime, energy-efficient space.
CEOs more confident in UK outlook
Survey finds most backing the country, AI and climate action.
Sodexo charity names first patron
World-renowned chef and women empowerment advocate Asma Khan has joined the Sodexo Stop Hunger Foundation.
Vertas funding trees for schools
133 schools receiving free apple tree as part of Derbyshire County Council’s Million Tree project.
Medirest secures London trust deal
Cleaning and catering services contract due to start in May.
New MD at Spectrum
Rebecca Bell moves up from former role as operations director.
Most people would trust AI role in decisions
Artificial intelligence trusted to inform – but not make – work decisions.
Nuffield Health extends Sodexo partnership
New five-year contract comes into effect in 2028, following on extension awarded in 2023.
Five-year DVLA contract for Mitie
Hard services deal extends to multiple buildings.
Senior appointment at Houston & Hawkes
Independent B Corp caterer recruits Jessica Burgess as sales director.
Getting the FM message into schools
Early information opens career opportunities as well as appreciation for FM itself.
Many built environment businesses ‘in distress’
Research shows numbers facing financial distress rising significantly.
Full FM role for Nirvana Maintenance
Kent-based firm appointed to deliver hard and soft FM for portfolio of build-to-rent properties.
Mitie reports record quarterly revenue
Trading update shows 15% growth year on year for third quarter.
Barnsdales appointed in Doncaster
New contract covers property and asset management at Frenchgate Shopping Centre.
Atlas moves to 100% employee-owned
Full ownership by employees sets a new standard in the sector, the company says.
ABM in Irish first
Group lands its first Technical Solutions contract in the Republic.
Booth Welsh win for Spectrum
Engineering technology company appoints Spectrum Service Solutions for cleaning.
Bidvest Noonan to chair tall building SIG
Special interest group will focus on security needs and solutions.
Government building maintenance backlog at least £49bn
NAO report finds MoD, NHS and school properties account for 88% of the total.
OCS Acquires Maxim FM
Latest addition to the ambitious group is the independent northeast of England service provider.
MARCH in hard FM win
Contract covers multiple buildings on two sites in south London.
Senior appointments at Macro
FM company fills senior sustainability and marketing posts.
Social impact manager for Churchill
Group appoints Charlotte Macdonald to further its commitment to sustainability and social value.
This Quarter
OCS Acquires Maxim FM
Latest addition to the ambitious group is the independent northeast of England service provider.
MARCH in hard FM win
Contract covers multiple buildings on two sites in south London.
Senior appointments at Macro
FM company fills senior sustainability and marketing posts.
Social impact manager for Churchill
Group appoints Charlotte Macdonald to further its commitment to sustainability and social value.
New MD at Wates FM
Jack Prady appointed as managing director of group’s facilities management business.
BESA plans major change
First chief operating officer appointed as part of planned strategic transformation.
Mitie named a UK top employer
FM group achieves recognition for the seventh consecutive year.
Sodexo and Bruntwood SciTech mark success
Celebration highlights success of the Change Please Academy at Manchester Science Park.
ISS scoops two major contracts
Group gives preliminary details of two new deals in Europe and APAC.
OCS named top FM company to work for
The company is the only FM provider included in recent Sky News listing.
ESS grows partnership with Olio
The Compass UK & Ireland business extends its partnership with the community sharing app.
Data centre demand surges
Demand growing globally despite supply and power constraints.
Senior appointment at HSS
ProService brings in software expert to help grow the platform.
Medirest stays on at Sherwood Forest
Compass Group UK & Ireland’s healthcare business signs contract with Sherwood Forest Hospitals Trust.
Pagabo finalises new FM framework
27 suppliers appointed to framework with a total estimated value of £814m.
Gerald Eve appoints Polyteck
Hard services contract covers commercial properties in the Home Counties and London’s Mayfair.
First ESG report for The Clean Space
Ambitious cleaning company outlines year’s achievements and plans for the future.
Simpler Recycling deadline looms
In March, businesses in England face change in recycling regulations.
OCS wins at Everton
Five-year contract to provide integrated facilities management services for Premier League football club.
CBRE to acquire Industrious
Move opens the way to new business segment to include FM and focus on workplace experience.
Five-year maintenance, cleaning and energy cost forecast
Good news, bad news: trend is down for the third and up for the first two.
Consumers value sustainable food, but barriers remain
Research highlights significant opportunity for foodservice providers, manufacturers and retailers.
Cleaning industry resilient in the face of challenges
Sector continues to demonstrate confidence and a firm focus on sustainable innovation.
Data centre industry worries about power supply
Most data centre professionals see availability of power as a major constraint.
Compass grows procurement business
Foodbuy has become the foodservice industry’s largest group purchasing organisation.
Government targets AI for growth
Action plan aims to ‘turbocharge growth and boost living standards’.
NHS SBS unveils decarbonisation framework
£500m agreement designed to help public sector organisations decarbonise their estates.
CBRE names chief growth officer for occupier business
Tim Hamilton appointed to the newly created role.
Serco set for new CEO
Anthony Kirby appointed group chief executive designate.
BA win for ABM
Cabin cleaning contract for British Airways at Britain’s busiest airport.
New CEO for GFSL
UK central government’s facilities services business has appointed Alistair Watters to lead its ‘next chapter’.
Burnley to bring services in-house
Council extends outsourcing deal while key services are transferred.
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Merton contract for Veolia
London borough awards eight-year deal covering multiple services.
Lexington business celebrates 300% growth
Contract caterer’s independent schools division saw new business wins valued at £7m in 2024.
Senior appointment at SFG20
The building maintenance standard group has recruited Will Ellis as chief revenue officer.
BSI investigating the ‘hybrid generation’
Call for evidence focuses on Covid-19 impacts on younger workers.
NHSPS reports cost savings of £71m
Cost savings up over last year’s £45.9m with carbon footprint down over 8%.
OCS expands GKN contract
New chapter for longstanding relationship sees move to TFM contract.
Senior appointments at Wates Property Services
Significant hires to strengthen the leadership team, Wates says.
ISS marks education milestone
The facilities management company is accelerating its commitment to employee development and education.
Demand for ‘connected intelligence’ surges
Research shows innovative solutions emerging from drive for real estate optimisation.
Mitie identifies top barriers to net zero
New report also offers advice on navigating the journey.
Hygiacura extends service range
Ambitious services group moves into waste management sector with latest buy.
Clients ignoring building safety, says BESA
Construction clients are failing to engage with the new building safety regime, research finds.
Market trends in 2025
OCS UK&I CEO Daniel Dickson outlines drivers shaping FM for the coming year.
Contollo acquires M&E business
Latest buy for the ambitious group is MEP engineering services company ESP.
RICS president highlights acute skills shortage
Newly installed president labels demand for built environment professionals “white hot”.
Knight Frank contract for Spectrum
Soft services firm appointed at refurbished Glasgow site.
Scottish security firms merge
Deal sees acquisition of pioneering social enterprise security provider.
Lift framework open for tender
£30m framework backed by EN:Procure, part of social housing consortium Efficiency North.
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NHS win for Sodexo
East Suffolk and North Essex NHS Foundation Trust awards soft services deal covering multiple sites.
Serco sees a strong close to 2024
Public sector services specialist reports good performance in the second half and is prepared for challenges of the new year.
Diamond grows in Scotland
Support services group has secured several new contracts.
Galliford Try partners for AI-driven security
Next-gen technology designed to enhance security and protect assets, workers and surrounding communities.
New Equans brand will drive digital offer
Equans Digital brings together a range of solutions focused on decarbonisation and digital transformation.
Investor backing for Besseges
Manchester FM and fire protection group has secured significant investment.
Sodexo ends 2024 counting award wins
Wins demonstrate a market-leading position as a purpose-led business delivering excellence in food and FM services.
EMCOR rises on employers list
EMCOR UK moves up 16 places on The Inclusive Top 50 UK Employers rankings.
Polyteck lands London M&E contract
Company will oversee M&E work at luxury residential development, Holland Park Villas.
BM trials AI self-checkout
Caterer is testing system at two client sites, with possible roll-out to follow.
Computer says no
Power shortages will restrict 40% of AI data centres by 2027.
Biffa signs in Lincoln
City of Lincoln Council awards £50m waste/recycling and street cleansing contract.
andwis buys again
The acquisitive investor-backed group has increased its service offer and regional reach.
Levy renews at Excel
Compass Group UK&I’s events, sports and entertainment business seals multi-million-pound extension.
Retrofitting: ventilation must be part of the plan
Building retrofit programmes to improve energy efficiency must also include appropriate ventilation, argues a new report.
JLL analyses key trends in commercial property
New report looks at ‘a pivotal year’ for real estate in a review of trends shaping the future.
Mitie in Met Police win
Major contract covers planned and reactive engineering maintenance across the entire estate.
Guinness appoints Novus in southwest
Housing provider awards two-year framework deal.
ABM Aviation strengthens leadership team
Ian Mitchell promoted to vice president of operations for aviation and transport.
Senior appointment at Danhouse
Benjamin Bishop named key account director at security services company.
West Coast win for Vinci
Vinci Facilities went live on a new hard services contract at the start of this month.
Atlas Elektronik win for Dine
Dine Contract Catering secures long-term contract at client’s Dorset headquarters.
Technical services group grows
The PE-backed andwis group has acquired another business.
Sodexo to offer guaranteed interviews to ex-offenders
Sodexo, which employs more than 30,000 people in the UK&I, announces a significant milestone.
Thales extension for Mitie
Seven-year contract extension builds on a ten-year partnership.
Amulet secures DLR contract
Award covers security services at several locations.
Five shortlisted for Technology Award
The shortlist for i-FM’s long-running Technology in FM Award has been announced.
ISS partners to help people back into work
ISS working with Community Shop and Biffa on a pilot project in Liverpool.
Sodexo collaborates on employment opportunities
Recent parliamentary reception launched a new collaboration to improve opportunities for prison leavers.
Platinum unveils new executive team
New leadership team aims to drive growth at the hard services specialist.
Richard Irvin wins in Stirling
Council awards four-year hard services contract.
Building services: braced for project delays
Industry survey finds two-thirds of building services businesses worried about delays to projects in 2025.
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Sodexo business donates over 330,000 meals
The Health & Care business supports thousands of low-income households across the UK by donating meals to charity.
Public sector spend on FM continues to grow
Total public sector spend has increased 31% over the past four years.
MoJ looking for workplace services solution
Technology platform needed to monitor and report on the Ministry’s Property Transformation Programme.
Notts County looking for FM partner
County explores new solution for catering, cleaning, landscape and maintenance services.
Bidvest Noonan moves on climate issues
FM services provider signs up to Accelerate, the business pact for climate and nature.
Skanska secures extension at Northwood
New seven-year contract covers a range of FM services at the military HQ in Hertfordshire.
MoD expands ESS contract
Tedworth House added to ESS Defence service delivery portfolio.
Wates searching for sustainable innovations
Wates and partners aiming to boost emerging green innovators across the UK.
SBFM wins two HR awards
Soft FM company comes top in two categories at the Yorkshire Excellence in HR Awards.
Amulet scoops Security Project of the Year award
Churchill company wins the award for the second year in a row.
OCS acquires FES
Acquisition doubles the size of OCS Group’s hard services business.
Briggs & Forrester buy for BGIS
BGIS has acquired Briggs & Forrester Group’s building services maintenance division.
Pareto builds capabilities with Sowga buy
Deal brings in additional expertise in M&E maintenance and compliance services.
BNP Paribas selects Sodexo as UK IFM partner
Contract replaces multiple providers delivering single services with a fully integrated approach.
Churchill on board with Merseyrail
New contract covers cleaning services at multiple stations.
CBRE named data centre partner
New partnership focuses on IFM support for Kao Data’s expanding portfolio.
DS Smith win for Apleona UK
Contract covers the recycling specialist’s Kemsley Paper Mill in Kent.
Strategic suppliers see public sector income fall
Select group of service providers is doing well despite a second year of decline in their share of this market.
Novus launches second recruitment drive
Recruitment underway in North West and South West following contract wins.
ABM confirms accessibility moves
Developments reflect commitment to embed accessibility and inclusion into the company culture.
SBFM names ‘Den’ winner
Dragons’ Den-style competition reveals ideas for innovation within the business.
Sean Haley set to leave Sodexo
Haley, CEO of the UK and Ireland business, will leave at the end of December.
Churchill leading on West End recycling
Simpler Recycling strategy implemented at Bond Street shopping centre.
Servtron acquires Fusion Landscaping
Second deal in two months for the ambitious environmental services business.
Diamond on Midlands growth list
Facilities services company and its parent listed amongst fastest growing in the region.
SFMI highlights good progress for 2024
FM has reached the point where sustainability pays, report says.
Offices: new-builds and refurbs down in London
Construction dips but developers remain optimistic.
NHS Professionals contract for Artic
Hard FM services appointment at Hemel Hempstead offices.
City contract renewal for Jaguar
Jaguar Building Services re-appointed at 88 Wood Street in the City of London.
Contract caterers see good growth in Q3
Sales at Britain’s leading contract caterers grew by 7% year-on-year in the third quarter of 2024.
ISS signs up to sponsor WageMap
Move strengthens commitment to increasing implementation of living wages across the industry.
Richard Irvin in Perth win
Glasgow-headquartered hard services specialist appointed for heating maintenance services.
City FM partners with Totalmobile
Lone worker protection technology to be rolled out for 600 employees.
ABM extends retail destination deal
New contract covers multiple services at London Designer Outlet in Wembley Park.
Kings named to NHS SBS framework
Kings Secure Technologies listed for provision of security services, CCTV and VSS.
CRE: fundamental shift towards flexibility
New report highlights ongoing post-pandemic change in the property industry.
EMCOR recertified as Disability Confident Employer
Recertification achieved by demonstrating inclusivity throughout business operations.
Mitie secures five-year deal with HMRC
New contract covers integrated FM services across the East Region of the department’s estate.
Christie contract for Dalkia
New multi-services contract on the NHS trust’s Manchester site.
Milton Keynes win for Bidvest Noonan
Multiple services to be provided at centre:mk, a UK top 10 shopping destination.
Compass hails a strong year
Increased focus on and investment in growth opportunities pays off.
IWFM report finds progress on net zero
Three-quarters of organisations say they expect to meet the 2050 target.
Planon in major Middle East win
Tamimi, largest service provider in the region, to deploy Planon’s Field Services platform.
Sodexo in multi-site HMRC win
Integrated workplace services contract covers 24 sites across the western part of the UK.
Grosvenor in four centre win
Grosvenor Services retains contract at Westfield London, with three other sites added.
VIVO gains gold at The 5% Club
Gold rating comes just 10 months after joining the ‘earn & learn’ organisation.
Pareto achieves Planet Mark certification
Company marks significant milestone in its commitment to sustainability and carbon reduction.
HSS ProService scoops technology award
HSS group’s marketplace initiative named Tech Company of the Year.
Annual FM market report online now
Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.
Sodexo calls for collaboration on green skills
Service provider advocating for cross-industry collaboration to enable organisations to meet net zero commitments.
Datore partners with Nottingham Trent
Analytics as a Service provider working with University’s students to explore real-world challenges.
Technology in FM Award: deadline Friday
The closing date for this unique annual award is this Friday, the 29th.
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