i-FM Interviews
FM in the Middle East: here’s what I learned
When Mick Dalton was headhunted to the UAE nearly 20 years ago, the challenges were as new as the built environment.
Getting the message across
FM is about communication as much as it’s about people. And communicating effectively is vital.
It’s time to visualise the future
When technologies converge to form a connected digital twin, we can see the possibilities of FM.
How one person can change the course of your life
Personally speaking: Debra Ward in conversation with Fiona Docherty, managing director of James Andrew Residential.
Keeping it in the family
Recently appointed CEO Cheryl Stewart and her father Ron, now chair of Andron FM, talk about why family values matter in business.
Macro is back – part II
The 25th of June saw the launch of the new Macro. Elliott Chase talked with CEO Ross Abbate about what that means for the business.
The power of the personal touch
Personally speaking: Debra Ward in conversation with Bianca Angelico, Chief DayMaker at On Verve.
Rising to the challenge
Being the best you can be is, of course, a huge modern-day cliché. But like every cliché, there’s a truthful core idea.
Easy does it at Equans
The amalgamation in the UK of Bouygues and Equans has put a new FM powerhouse on the scene. And they made it look easy.
A powerhouse of people
Val Dale, group chief people officer at OCS, outlines the crucial role people will play in the FM giant’s growth plans.
Change-maker
Changing an industry stuck in an outdated processes and expectations rut, one customer at a time.
Learning and earning her way to the top
Personally speaking: Debra Ward in conversation with Beverley Winrow, COO, Mitie Technical Services
AI and the workplace: what do we really need to know?
Fiona Perrin talks with Inma Martinez, advisor to governments and businesses on the impact of artificial intelligence.
If you can’t see what you want to be, become it!
Personally speaking: Debra Ward in conversation with Margot Slattery, global head of diversity and inclusion and belonging, ISS.
Meaningful management
Personally speaking: Debra Ward in conversation with Sara Pantry, senior workplace leader APAC at LinkedIn.
ABM UK&I: an update
Richard Sykes hit the ground running when he arrived at ABM last spring. Development has been the theme, and his enthusiasm is as strong as ever.
Making a pivot look like a pirouette
Personally speaking: Debra Ward in conversation with editor, PR consultant, writer and bookshop owner Cathy Hayward.
On the road to sustainability
In September, Sodexo hit the headlines with plans to impose a net zero deadline on suppliers. Bold, ambitious and entirely sensible, all at the same time.
Preparing for the future
The UK security industry is a prime example of a sector in transition - slow-motion perhaps, but one with the potential to explode into rapid change.
From captain to CEO
Personally speaking: Debra Ward in conversation with Sue Asprey Price, EMEA CEO Work Dynamics, JLL.
Hospitality + service + property = experience
Personally speaking: Debra Ward in conversation with Siobhan Jared, senior customer experience manager for the King’s Cross development.
Driving change forward
In an uncertain market environment, optimal alignment between customer and service provider is a constant challenge.
Charting a path to success
Theresa Bell, chief commercial officer at Arcus FM, now has a second job: CEO of the Trios Group.
Knowing what you’re good at
Anabas is ‘laser-focused’ on the corporate office market, says managing director Alistair Craig - and that’s paying off.
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