What should I do about KPIs

  • Date 8th May 2017
  • by Lionel Prodgers
i-FM.net What should I do about KPIs

We first published the following article, offering insights on 'an easy way into a daunting topic', in 2005. It remains remarkably timely. Lionel Prodgers offers a current view on changes over time as a footnote.

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