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EMCOR rises on employers list
EMCOR UK moves up 16 places on The Inclusive Top 50 UK Employers rankings.
Computer says no
Power shortages will restrict 40% of AI data centres by 2027.
JLL analyses key trends in commercial property
New report looks at ‘a pivotal year’ for real estate in a review of trends shaping the future.
Sodexo to offer guaranteed interviews to ex-offenders
Sodexo, which employs more than 30,000 people in the UK&I, announces a significant milestone.
Bidvest Noonan moves on climate issues
FM services provider signs up to Accelerate, the business pact for climate and nature.
ABM confirms accessibility moves
Developments reflect commitment to embed accessibility and inclusion into the company culture.
SBFM names ‘Den’ winner
Dragons’ Den-style competition reveals ideas for innovation within the business.
ISS signs up to sponsor WageMap
Move strengthens commitment to increasing implementation of living wages across the industry.
EMCOR recertified as Disability Confident Employer
Recertification achieved by demonstrating inclusivity throughout business operations.
IWFM report finds progress on net zero
Three-quarters of organisations say they expect to meet the 2050 target.
VIVO gains gold at The 5% Club
Gold rating comes just 10 months after joining the ‘earn & learn’ organisation.
Pareto achieves Planet Mark certification
Company marks significant milestone in its commitment to sustainability and carbon reduction.
Annual FM market report online now
Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.
Datore partners with Nottingham Trent
Analytics as a Service provider working with University’s students to explore real-world challenges.
Office attendance up but desk provision down
Survey indicates hybrid working is here to stay but needs better management.
ESG guidance launched
Freely available ESG Implementation Principles aims to help organisations streamline practices.
Mitie moves to Silver status at 5% Club
Move recognises consistent commitment to providing earn and learn opportunities.
Mid-size businesses lack sustainability targets
Less than half of UK mid-sized businesses have targets in place including for net zero.
Sodexo HR director recognised as role model
Laura Purdey, HR director for schools & universities, has been named in the 2024 Outstanding Executives Role Model List.
Securitas and IBM switch to Vested contract
The move away from a transactional contract to a collaborative, win-win partnership is an industry first.
Atlas rated by its people
A nationwide survey of employees shows best-ever satisfaction and happiness levels.
Arcus ‘aggressively’ targeting waste to landfill
Progress confirmed in fourth annual Sustainability Impact Report.
Office occupancy rises across Europe
Average office occupancy rate has risen to 60% over the last six months.
Unlocking employee happiness, talent and productivity
Employees who socialise at work are more engaged, loyal and productive, says new research.
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Sodexo leads in Social Mobility Index
Sodexo UK & Ireland named in the top 75 of the 2024 Social Mobility Employer Index.
‘Optimism bias’ risking net zero progress at UK organisations
Organisational confidence may exceed the ability to deliver on decarbonisation commitments.
Offices: think ‘customer first’ and prioritise experiences
New report says treat workers like customers that need to be acquired and retained.
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Stop Hunger Foundation impacts over 2.8m people
The Sodexo Stop Hunger Foundation is marking today, World Food Day, with publication of its 2024 annual report.
ISS expands apprenticeships for women
A new suite of apprenticeship schemes is aimed at inspiring, empowering and supporting female leaders across the business.
NHS: driving estate performance improvements
2016 report identified the potential to save £1.275bn by enhancing estate efficiency across the NHS in England.
Pilot targets HR support for SMEs
Many FM companies are SMEs, now facing a raft of new employment laws.
FM scholarship launches new JustGiving page
The Deborah Rowland Scholarship is a fund dedicated to finding and supporting new talent in the facilities management industry.
Service costs set to rise
Maintenance costs are set to climb 16% by the second quarter of 2029.
Churchill recognised for social recruitment
The group has been accredited as a gold level member by the Social Recruitment Advocacy Group.
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IFMA publishes AI report
New publication aims to provide a roadmap to understanding and leveraging AI in the built environment.
What exactly does ‘wellbeing’ mean?
Lack of an agreed definition is holding employers back from supporting workers better.
Magenta shifts to employee ownership
Magenta Associates, the FM communications specialist, is now owned by its employees.
The FM market: confident, cautious or concerned?
There’s no shortage of opportunities in the UK FM marketplace; but plenty of challenges, too. Share your views in i-FM’s landmark survey.
Amey shifts borrowing to SLL
The new Sustainability Linked Loan reinforces commitment to achieving its ESG targets.
Arcus FM publishes first EDI report
A significant milestone in the company’s ongoing efforts to foster an inclusive culture and promote diversity, it says.
Embrace AI tools, say business leaders
Three-quarters expect job displacement from AI, but most see innovation as more important than protecting existing roles.
UK CEOs see GenAI a positive disruptor
Generative AI seen as an opportunity to change the nature of work and get people into the office.
Sodexo re-accredited as Disability Confident Leader
Recognition under the government's Disability Confident scheme reaffirms its commitment to disability inclusion.
Compass business names specialist social value team
Compass One has put in place a dedicated social value team, made up of specialists in a range of disciplines.
Fusion21 social value success
Procurement organisation says it has contributed to creation of 100s of jobs, apprenticeships and training opportunities.
Colliers calls for ‘adaptive FM’
Changes in work and workplaces demand new approaches to how FM is defined and delivered.
Carlisle strikes deal with RMT union
The national voluntary recognition agreement is the first of its kind in the outsourced industry.
Compass hails success of Social Partner Hub
One year on from its launch, the group has supported over 100 people into employment.
Churchill secures backing for EoT transition
The group is funding its employees share acquisition via the debt market.
AI guidance and education slow to materialise
As artificial intelligence finds its way into business operations, senior executives have significant concerns.
Reconomy prepares for future growth
New change and transformation function will support next phase of development.
Toolkit supports service providers to boost pay
Living Wage Foundation aims to help responsible employers join the Living Wage network.
Bidvest Noonan launches purpose
Statement reflects the company's ongoing commitment to all the communities it serves.
Armed Forces Covenant recognition for ABM
FM company achieves Gold Employer Recognition Scheme status.
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Coffee sales raise money to stop hunger
Sodexo partnering with coffee supplier UCC has raised £85,000 for the Sodexo Stop Hunger Foundation.
Workplace achieves B Corp certification
FM company joins the global movement for inclusive and sustainable business.
ISS partners with Totalmobile
Safety solution rolled out for the FM group’s lone and isolated frontline staff.
Mitie cites progress on sustainability goals
Latest report shows “exceptional commitment” to sustainability and social value.
‘Everyday AI’ two years away from mainstream adoption
Everyday AI and its cousin, digital employee experience, are the nearest-term transformative innovations.
AI: today London, tomorrow……
AI-related companies expanding rapidly, especially in London.
BCIS tackles underinsurance issue
Underinsurance is a persistent problem that leaves property owners vulnerable to significant losses.
Sodexo now menopause-friendly employer accredited
The accreditation is awarded in recognition of efforts to foster an inclusive culture and provide robust support.
BSI launches net zero pathway
New scheme aims to aid organisations in the transition to net zero.
Atlas scores on ESG
ESG scores up 85% since implementing a new strategy two years ago.
Security industry: highlight opportunities for women
More needs to be done to promote security as an industry for women, Danhouse Security’s John Fitzpatrick argues.
Mitie named a Top 100 Apprenticeship Employer
Recognition for the third year reflecting a comprehensive offering and commitment to building sustainable careers.
EMCOR launches insight service
The new service combines the expertise of EMCOR UK’s people with leading technology.
Amey drives on sustainable work practices
Six-point framework for employees aims to help simplify and elevate sustainability behaviours.
UKGBC launches ‘bitesize’ guides
New set of practical guides aims to help built environment sector develop sustainability knowledge.
Brands survey results online now
2024 FM Brands Survey report shows a growing interest in the UK market landscape.
Office attendance on the rise
Utilisation rates increased this year, with the largest companies achieving the best results.
Morag Freathy named on Women in Leadership list
The CEO of Compass Group UK & Ireland’s B&I sector features on the Management Today Women in Leadership Power List 2024.
The future is AI, carefully applied
Majority of CFOs and CEOs believe AI technology will have significant impact on their industries over the next three years.
ISS re-signs Armed Forces Covenant
Re-signing celebrates and acknowledges the responsibility to recognise the contributions of Armed Forces personnel.
OCS to increase apprenticeship placements
Pathways in cleaning, catering, security, hospitality and hard services will develop future talent and support career progression.
Eurest unveils new customer promise
The Compass Group business says it is on a journey to set standards, inspire loyalty and make customer-first part of its DNA.
New report explores UK blackout threat
With blackouts across the UK expected to rise, the report looks at the causes, challenges and solutions associated with power outages.
EMCOR UK welcomes interns
Six new interns from the 10,000 Black Interns programme will spend six weeks in paid roles at the company.
B Corp certification for Talkington Bates
The firm becomes the third catering contractor in the UK to achieve this designation.
Too much change all at once, say UK workers
UK employees are optimistic about new opportunities and ways of working, but the pace and magnitude of change is overwhelming for many.
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Sodexo delivers on social impact pledges
New report provides a detailed account of the impact created throughout the company’s three-year social value strategy.
Sodexo recognised for gender equality
Sodexo UK & Ireland listed in The Times Top 50 Employers for Gender Equality 2024.
Sustainability: most CEOs see growth opportunity
New survey finds 69% of CEOs viewing sustainability as a business growth opportunity in 2024.
Mitie attains ISO 31000 validation
This builds its risk management credentials and follows a rigorous auditing process.
Senior moves at ABM
The company has taken a series of steps to strengthen and integrate its team, with the focus on growth.
Open now: the FM Brands Survey
Unique in the industry, this survey explores the brands landscape across the facilities management sector.
Churchill championing inclusivity
The group is partnering with the Social Value Portal and has joined the Social Recruitment Advocacy Group.
Avoiding common IoT pitfalls
As IoT deployments increase careful planning and management are essential.
BCIS launches costs and carbon tool
The tool is designed to measure and report on whole-life costs and whole-life carbon emissions at the same time.
Opening new doors to recruitment
New campaign aims to make it easier for young people to find out about FM and the career opportunities it offers.
Pareto joins equality & inclusion group
Membership in the Employers Network for Equality & Inclusion affirms commitment to fostering inclusivity and diversity in the workplace.
Investment rises with outlook for the future
New research from IWFM points to encouraging developments in the workplace and facilities management sectors.
From presence to experience
New global report highlights a transformational shift in offices.
Delivery of social value skyrockets
FM is amongst the top deliverers of value.
Job postings that require AI skills growing fast
If you thought artificial intelligence was somewhere over the horizon, the recruitment market says differently.
Professional bodies agree definition of ‘statutory’
The definition will be used in the context of workplace and facilities management.
Time and cost slowing down sustainability progress
The work involved in reporting is hampering progress towards goals.
Time to revise the Apprenticeship Levy?
A new report from CIPD suggests the focus should be on provision for under 25s.
What do young people want?
Nearly half of Millennials in the UK have rejected a potential employer because of their values and beliefs.
ISS to collaborate with Microsoft on AI
The goal is to reimagine flexible work powered by AI solutions.
HSE spot checks: most businesses could fail
Lack of data proving that fixed and moveable assets are managed and maintained to required standards is too common.
Whatever happened to ‘The Great Resignation’?
It’s given way to ‘The Big Stay’, says CIPD.
Climate action: good or bad for shareholders?
There is an argument in the business world that targeting spend on emissions reductions diminishes shareholder returns. FT research suggests that’s not the case.
AI: text generation leads the way
Artificial intelligence is rapidly finding its way into organisations.
Health and flexibility top workforce concerns
Global study finds employee health and employer flexibility are key elements in harnessing an age-diverse workforce.
H&S workloads never more demanding
New legislation and an increased focus on best practice are leading to more pressure on property and facilities managers.
JLL puts the case for better data
More on the ‘hybrid working is here to stay’ theme, with some interesting statistics, too.
Sodexo: inspire, integrate and innovate in FM
To mark World FM Day Sodexo has spoken to four FM colleagues about their journey, experiences, challenges and aspirations.
Bidvest Noonan using VR to on-board staff
More than 1,600 security officers have passed through the VR training programme in phase one.
Women juggling return-to-office and demands at home
Nearly half of working women in the UK say that their stress levels are higher than a year ago.
Compass reports progress with food waste reduction
With 25-30% of the world’s food produced lost or wasted, addressing food waste has never been so important.
Economic outlook, technology and sustainability driving fit-outs
The office fit-out landscape continues to evolve, driven by a confluence of economic, technological and societal shifts.
SFMI recruiting partners for Scope 3 project
The Sustainable Facilities Management Index aims to expand its partnership to build on the work already achieved.
IWFM and Equans to collaborate on sustainability
New partnership aims to leverage the potential of the workplace and facilities sectors to help drive progress.
AI: everything you need to know but were afraid to ask?
Our latest interview features Fiona Perrin in conversation with AI expert Inma Martinez.
Sodexo extends support for veterans
New partnership with Combat2Coffee, a community interest not-for-profit company, sees more support for ex-uniformed personnel.
Amey delivers £67m in social value
The company’s CRED programme is in place at 44 prisons around the country.
Mitie pledges £2m in Levy funds
The FM group has passed a milestone with its Apprenticeship Levy gifting commitments.
SBTi approval for Churchill targets
Near-term GHG emissions reduction targets have been approved by the Science Based Targets initiative.
Data partner for SFMI Scope 3 work
Acclaro Advisory has selected Datore to provide essential analytics services for the Scope 3 Emissions Framework Programme.
BSI updates guidance on event sustainability
New guidance updates the original framework released for the London 2012 Olympics.
Bellrock partners for unique leadership programme
The partnership with the University of Huddersfield is a first for both.
MRI partners for end-to-end energy service
The deal brings together a leading real estate software firm with a leading energy and sustainability consultancy.
Office occupancy almost 'back to normal’
Major cities across Europe show average office occupancy rates of close to 60%.
Acas offers flexible working code of practice
In addition to the CoP, the advisory service has published guidance on changed regulations.
Carlisle commits to self-delivery
Firm says it will no longer use subcontractors to fill core roles across its contracts.
Third of employees question workplace productivity
Research finds 34% of British employees believing their workplace does not enable them to work productively.
Bidvest Noonan launches operations platform
Task is a cloud-based platform designed to transform the way the company operates in the field.
UK business: sustainability stress and legislation lethargy
New survey finds worrying trends emerging in two critical action areas.
Sustainable growth tops conference agenda
Sodexo UK & Ireland’s second Partners with Purpose conference focused on growth and collaboration.
IWFM redoubles EDI commitment
Publicly committed to EDI since 2021, the Institute is taking further action following the recent publication of new research.
Mental health tool offered to hospitality sector
The assessment tool aims to help employers identify what factors are impacting the wellbeing of their workforce.
IWFM offers updated energy management guide
The Institute has partnered with energy management expert Carbon Numbers to publish a new good practice guide.
Insights into workplace success
As the 2024 UK’s Best Workplace List is published, a survey of the 250,00 people involved sheds light on what’s important.
Sodexo scores top sector ranking for EDI
The UK & Ireland business is the highest scoring organisation within the hospitality, travel and leisure industry in the Inclusion in EDI Maturity Curve.
Sodexo launches Starting Fresh toolkit
Move marks the first anniversary of an initiative aiming to bridge the gap between skills shortages and the under-utilised ex-offender talent pool.
Sodexo duo named as Women to Watch
Inna Lim and Jo Eagling have been recognised in the 2024 Women to Watch index.
ABM launches women’s impact group
News of the move coincides with this year’s International Women’s Day.
Research: sustainability pays
Organisations that embed sustainability in their operations see better sustainability and financial outcomes.
Workplace Futures: videos online now
Relive all the action, or find out what you missed, at this year’s annual FM conference.
Sodexo signs up to refugee initiative
Sodexo UK & Ireland is one of 70 major businesses joining forces to advance the labour market integration of refugees in the UK.
Andron FM joins refugee campaign
The company has joined Tent UK, signalling a commitment to helping refugees become job-ready and secure employment.
ABM joins Business in the Community
BitC is dedicated to building a fairer and greener world, driven by fairer and greener businesses.
Compass reveals emissions reduction progress
Industry-first reporting shows what it takes to decarbonise its £multi-billion business, group says.
Net zero driving business transformation
UK CEOs are recognising the disruptive force that climate change will be for their business.
Sustainability: help offered in acquisitions
A new Acquisitions Sustainability Toolkit is designed to help in assessing the sustainability characteristics of buildings.
EMCOR UK bolsters executive team
A newly created decision-making group will drive the strategy and vision of the business.
Lone worker protection alerts surge
Growing risks and hostile environments are driving up the number of alerts.
RICS launches new DEI guidance
The six-document guidance has been developed by RICS members and DEI experts.
Report: a transformative 3 years for CRE
Corporate real estate advisor Colliers is forecasting a new period of value creation opportunities for occupiers and investors beginning this year.
Churchill marks SFMI Rising Star award
The award follows Churchill’s third assessment by the sustainability benchmarking initiative.
Sodexo scoops CDP A rating
Sodexo is one of just 346 top-rated companies in the CDP climate ranking out of 21,000 scored.
Service charges on the rise: breaking down the trends
Office buildings with the highest efficiency and sustainability ratings tend to have higher than average service charges.
T Levels: fostering talent and bridging skills gaps
Today is T Level Thursday of 2024’s National Apprenticeship Week.
BCIS launches cost and carbon materials database
The first-of-its-kind database will help the built environment sector make better informed decisions for budgets and the environment.
Compass doubles apprenticeship levy gifting
The UK & Ireland business has supported 250 apprentice programmes across 170 organisations, committing over £3m of its levy.
NG Bailey offering 70 apprenticeship opportunities
The independent engineering and services business aims to kick-start successful careers and nurture fresh talent.
Businesses turn to apprenticeship in face of recruitment issues
Research timed to coincide with National Apprenticeship Week shows plans to increase the use of apprenticeships to train and to upskill workers.
Stormy Britain: tips for buildings and grounds safety
Following 10 named storms in the UK in the 2023-24 season already and no doubt more to come, some timely advice.
Suppliers missing client opportunities
Research shows suppliers are suffering customer churn and loss of revenue as a result of inadequate business review processes.
Labour shortage: a potential solution
Under-represented groups, upskilling and cross-skilling could have considerable benefits.
Can owners and occupiers work together?
Progress on the decarbonisation of real estate is being held back by a lack of collaboration.
Applications open for Sodexo-backed start-ups
The company’s 2024 global Accelerator programme aims to boost its collaboration with new businesses.
CEOs optimistic about 2024, less so for longer term
The proportion of CEOs who believe global economic growth will improve over the next 12 months has more than doubled year-on-year.
More ‘we’ space, less ‘me’ space
CBRE survey finds hybrid work is continuing to change how employees work when they are in the office.
HSE: new forward-looking asbestos campaign
Keep people safe from future dangers of asbestos, the regulator warns.
Majority back more sustainable way of eating
A large-scale survey from Sodexo reveals 73% of consumers believe a new approach is urgent.
Reconomy’s net zero targets validated
The circular economy specialist has achieved SBTi approval.
EMCOR UK confirms SFMI gold
In its first assessment by the Sustainable Facilities Management Index the company has received a Gold Award.
SFMI releases Scope 3 framework
The framework is designed to empower FM providers and in-house FM teams to accurately measure and reduce their carbon footprint.
Net zero: Mitie report offers insights for 2024
Group’s Net Zero Navigator 2024 includes nine key decarbonisation predictions for the year ahead.
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Best spaces to work in London?
Real estate experience platform HqO has launched a workspace recognition programme for sites in the capital.
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Arcus publishes social value strategy
The move comes as part of a commitment to transparency and action across ESG issues.
Sodexo Live! acts for gender equality
Joining Women in Football as a corporate member reaffirms its commitment to equality, diversity and inclusion.
RTO: companies need to sell the benefits
If return to the office is the goal, leaders need to be present, extoll the benefits and improve in-office events.
i-FM achieves B Corp certification
We are pleased to join the community of businesses meeting verified high performance standards across multiple criteria.
The mental health challenge in FM
Survey shows overwork is a major issue for the sector.
Occupiers eyeing more space
International research indicates more organisations are planning to lease more space in the coming months.
SBTi validation for ISS targets
Near-term emissions reduction targets at the facilities services group validated by the Science Based Targets initiative.
Decarbonisation: smarter buildings are key
Survey finds most businesses saying they are on track to meet goals, but overall the pace needs accelerating.
Most UK businesses unprepared for energy disruption
The path to reaching net zero targets may not be all smooth sailing.
Demand for sustainable buildings grows
New report identifies three key factors in making the case for investing in retrofitting and futureproofing.
SFMI assessments reveal focus on wellbeing and retention
The 2023 Sustainable Facilities Management Index has uncovered significant trends shaping the future of FM.
Annual FM market report goes live
Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.
IWFM singles out three workplace megatrends
New report identifies how these are affecting professionals, the sector and the wider business world now and into the future.
Sixth year for ABM’s engagement initiative
The Junior Engineering Engagement Programme invites students to explore opportunities within the facilities management sector.
Hybrid work on the agenda globally
Most workers may be back in the office for some days, but business leaders still need to meet new expectations.
Datore launches Analytics as a Service
The data services provider specialising in the built environment aims to help all organisations to harness data “like a large enterprise”.
Sodexo taking a lead on skills gap
A roundtable event brought together businesses in the energy sector and prison personnel.
AI and the future of facilities services
A new ISS white paper argues that artificial intelligence is set to reshape products and services, transforming the industry.
Technology Award: time to act
Entry closes for the annual Technology in FM Award in just over two weeks.
RTO: wide variations across Europe
Employers in most countries expect people to be in the office more than we do in the UK.
Matrix Booking achieves B Corp status
Certification marks the workplace technology specialist’s commitment to sustainability and corporate responsibility.
Pareto vice chair recognised in Global Diversity list
Andrew Hulbert, founder and vice chair of Pareto FM, has been recognised as an Inspirational Role Model.
HSE launches work-related stress tool
The 'much needed' online learning tool aims to help businesses understand and address stress.
Integral signs Armed Forces Covenant
The building services and engineering firm commits to supporting fair treatment for ex-armed forces personnel and their families.
ISS UK&I partners with Social Value Portal
The partnership enables ISS to quantify and report the social value the business generates.
Sodexo HR director to lead MoD programme
Rachel Evans has been voted in as co-chair of the Gold Award Association.
Tide turning on hybrid working?
New research finds that more professionals are now working full time in an office setting than those who are working in hybrid ways.
Real Living Wage increase confirmed
Over 460,000 people working for 14,000 employers throughout the country are set for a cost-of-living pay boost.
Novus marks wellbeing milestones
Novus Property Solutions is celebrating a trio of milestones in its campaign to support and improve wellbeing and health.
Workplace change: headwinds demand careful planning
Current volatile market conditions may give way to some stabilisation in 2024.
RICS releases healthy building guide
Taking on a broad but critical remit, the guide offers advice on designing, delivering and managing healthier buildings.
Companies increasing workplace tech budgets
Commercial real estate occupiers are willing to put their money where the technology is, according to new research.
Remote working here to stay says IoD
A large majority of Institute of Directors members see remote working as a long-term feature.
Sodexo sets net zero supplier deadline
Sodexo UK & Ireland will only work with suppliers demonstrably on the road to next zero from January 2030.
OCS launches data skills academy
The newly created OCSi Academy is designed to help develop vital skills and support career progression.
Mitie reveals three-year plan
Covering the period FY25 - FY27, the theme is ‘from facilities management to facilities transformation’.
Sodexo creates community of practice
The new group is bringing together sustainability heads from leading organisations to be change-makers.
Carillion: KPMG fined £21m
Auditors penalised for performance prior to the group’s collapse in 2018.
A licensing system for homeworkers?
A new report suggests employers could introduce a licensing system to ensure homeworkers deliver high performance and work safely.
UKGBC planning roadmap for climate change resilience
The roadmap will set metrics to help measure climate resilience, establish priorities and industry-wide targets, and pinpoint actions to achieve them.
Compass targets lead on sustainability
The services group will align its next climate impact report with the latest guidelines that focus on transparency and business strategy.
CEOs: multiple challenges, including the workplace
Globally, CEOs are worried about uncertainties and are looking for a return to ‘business as usual’ in the workplace.
Corporate backers for ‘definitive’ hybrid working study
The investigation into the impact of hybrid working on people, places and society is aiming for 10,000+ participants from around the world.
Mitie joins 5% Club
The club is a group of organisations devoted to achieving 5% of their workforce in ‘earn and learn’ positions.
IFMA names 6 key topics shaping FM
A new white paper from the International Facility Management Association leads on the theme ‘evolution is never finished’.
EMCOR Joins Global Compact Initiative
EMCOR UK has joined the United Nations initiative, a leadership platform focused on responsible business practices.
Five new appointments for compliance specialist
Inspectas is marking 10 years in business with news of four new joiners and one promotion, all in senior roles.
Arcus releases EDI strategy
The company also says that the FM industry more broadly could do better
CBRE targets supply chain emissions
The property services group has announced a strategic partnership with Emitwise, a carbon accounting software provider.
Right first time: the mobilisation challenge
An online workshop, coming up in October, aims to tackle some of the common problems and share strategies for success.
CIPD publishes ‘Manifesto for Good Work’
The focus is HR but much of this extends into FM, too.
Top workplace system integrators named
Market research and advisory firm Verdantix has identified five systems integration leaders.
14forty marks 10th anniversary
The FM business has relaunched its brand as it moves into its second decade of operating.
Research questions net zero progress
Fewer than 50% of organisations expect to meet decarbonisation targets by 2030.
ISS opens innovation lab
The facility services group has officially inaugurated its new Future of Work Innovation Lab in Porto.
Sustainable procurement: new advice
New report offers fresh insights into the current state of sustainable procurement adoption in the UK.
ISS targets digitisation of asset operations
The FM services group has announced a global strategic partnership with tech start-up ToolSense.
AWA expands into India
The workplace consultancy is opening its first hub in the country in recognition of India’s status as an economic powerhouse.
Unique networking event returns
Tomorrow Meets Today focuses on promoting diversity and creating unique opportunities for FM’s future leaders.
Property services: changing landscapes
Change is the theme for Barclays’ annual property services conference this year.
New energy procurement advice
New guidance on making informed procurement decisions aims to help accelerate the transition to a zero-carbon electricity grid.
Compass partners on Birmingham initiative
The services group is joining forces with The Ladder for Greater Birmingham to support and promote apprenticeships.
Amulet signs Good Employment Charter
The Churchill security business has signed up as a supporter of the Greater Manchester Good Employment Charter.
Amey in SWAPs role for DWP
Amey is working with the Department for Work and Pensions to deliver a Sector-Based Work Academy Programme.
Compass in £500,000 apprenticeships gift
The funds go to the West Midlands Combined Authority to boost hospitality and professional services apprenticeships for the region.
New site offers SMEs help with sustainability
The UK Business Climate Hub, launched this week, aims to be a one-stop-shop to help businesses save money and go green.
Study finds employers cutting back on space
Global research indicates many workers are still coming into the office less than two days a week.
Churchill moves to employee ownership trust
The group says the change will ensure it remains true to its founding entrepreneurial ethos and its core values while it continues to grow.
Compass launches career hub
The new platform is designed specifically for people who are struggling to gain employment.
Research highlights living wage challenge
Insecure employment is widespread in the UK labour market and costly to workers grappling with the cost-of-living crisis, says the Living Wage Foundation.
JLL unveils GPT model for property
JLL GPT aims to provide private, secure generative AI services to amplify insights and client outcomes.
SBFM tackles employment challenge
A new initiative from the soft FM specialist aims to provide sustainable employment opportunities for people from disadvantaged groups.
CCS helps NHS identify savings
A Crown Commercial Service-funded digital platform has identified millions of pounds of potential savings in its first year.
EMCOR publishes first sustainability report
Highlights include the creation of a new carbon team to tackle emissions and support customers to achieve net zero.
Amey unveils leadership D&I programme
Amey has launched its inaugural Multicultural Leadership Development Programme.
BCIS offers five-year FM forecast
The cost information advisor sees the market facing restricted budgets as inflation comes down slower than expected and interest rates rise.
Partnership unlocks jobs potential
OCS has teamed up to offer new careers to previously unemployed jobseekers.
HR “should lean into AI”
That will put it in a position to drive principles about ethical and responsible use to ensure a just and fair transition, says the CIPD.
Acas consulting on flexible working code
The workplace advisory group has opened consultation on updates to its statutory Code of Practice on handling requests for flexible working.
Sustainability: Reconomy cracks £1bn mark
The circular economy specialist has reported record annual turnover of over £1bn in 2022, more than doubling its 2020 figure.
Social value: Arcus delivers with employability schemes
The FM provider is one year into a five-year social value strategy and is already highlighting the results.
Workplace: connection is key to retention and wellbeing
Three-quarters of office workers are more likely to stay in a job if they’ve built connections with colleagues.
Workplace: what do people want?
Workers increasingly view their work as more than just a source of income, as they seek a deeper relationship with their workplace.
Buildings: new guidelines on inclusion
Guidance will ensure that inclusion is considered at every stage of the design and construction process.
FM missing from whole-building carbon assessments
Rectifying this could help to position FM as a pivotal player in driving decarbonisation efforts.
Atlas Security launches people strategy
New strategy aims to demonstrate a commitment to improving the wellbeing of all employees, including frontline officers.
Imtech rebrands as Dalkia
The move sees the majority of the technical and energy solution provider’s UK operations adopting the new brand.
SBFM joins government advisory board
Supporting the rehabilitation of ex-offenders, the firm will help prepare, train and advise prison-leavers.
Compass named Living Wage Champion
Compass Group UK & Ireland has won the Living Wage Champion Award in the Recognised Service Provider Category.
ISS survey reveals worrying workplace trends
While most feel a sense of belonging at work, many worry about sharing opinions and about being treated unfairly.
SFMI criteria move with the times
The Sustainable Facilities Management Index assessments for 2023 will contain more scoring around mental health and wellbeing as behaviours become a reporting must.
Research: building a future-proof workplace
New research from Sodexo aims to answer the how-to question in the face of continued change.
Sodexo pledges £100k for training ex-offenders
Funds, available to SMEs and not-for-profits, will come from Sodexo’s annual apprenticeship levy.
Breaks and refreshments count in the workplace
UK employers who encourage their teams to take longer, better quality and more frequent breaks could hold the key to unlocking productivity and improving employee wellbeing.
ISS commits to hire 1,000 refugees in Europe
This new pledge builds on the group’s ongoing commitment to hire, train and upskill immigrants and refugees.
Critical gaps emerge in workplace solutions
A new global survey points to a costly divide between employee need and employer provision.
Disability: how inclusive is remote and hybrid working?
A nationwide survey has been launched by Lancaster University exploring disabled workers' experiences of these work styles.
Urgent action needed on job quality
As FM clients grapple with changing work patterns and FM providers worry about recruitment issues, new research tracks falling engagement and rising stress.
Mitie hits electric fleet milestone
The FM group has transitioned 50% of its fleet to electric vehicles as it progresses toward the ultimate goal of 100% by the end of 2025.
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Sodexo showcases positive social impact
Annual report highlights progress and outcomes delivered against the commitments laid out in its Social Impact Pledge.
Measuring and reporting climate risks
The UK Green Building Council has published advice on strategies and processes that asset owners can use to adapt and enhance their climate resilience.
Property and people coming together
Real estate decision-making and people-centric strategies are becoming more integrated, according to property advisor CBRE.
Carbon offsetting: trouble on the horizon
If offsetting is a part of your net zero strategy, you could be looking at a steep rise in costs.
White paper offers 7 steps to a smart building
The paper, from software group Service Works Global, argues that multiple new technologies and a big budget are not essential.
Sodexo welcomes interns
Twenty-four interns have been welcomed across the UK business as part of the 10,000 Black Interns Programme.
Flexible working key to recruitment & retention
New research from the CIPD finds that an estimated 4m people have changed careers due to a lack of flexibility at work.
Satvir Bungar on the Empower Role Model list
Satvir Bungar, M&A managing director at accountancy and business advisory firm BDO, has been named as one of the top 100 leaders for his work in supporting diversity and inclusion in the workplace.
Building the future-proof workplace
That’s the theme for Sodexo’s online afternoon event planned for later this week.
No action on emissions for a third of businesses
Over a third of businesses are yet to take meaningful action on reducing emissions, according to analysis of ONS figures.
Most younger workers back hybrid working
The figure is highest amongst UK Gen Zs (77%) but Millennials, too, (71%) would consider looking for a new job if asked to go into the workplace full-time.
Business continuity certification for Mitie
ISO 22301 certification bolsters the group’s risk management and business continuity credentials.
Hybrid workers want to shape work model
Just 14% prefer to have the work model mandated by their employer.
Veolia makes Best Places to Work list
The resource management specialist is in the top group of the best ‘very big’ companies to work for in 2023.
VIVO links up with mental health charity
Marking the start of Mental Health Awareness Week, VIVO Defence Services has become a company supporter of Lighthouse.
Arcus opens national training centre
A significant investment in growth, people and the future of facilities management, says the FM company.
Amey unveils new skills programme
The service provider’s Headstart initiative is the UK’s first contractor-led adaptation of the Department for Work and Pensions Kickstart programme.
Principle moves to employee ownership
The cleaning services company is transferring the majority of its shares to its 2,300 employees.
Net zero: BSI research finds SME opportunities
Progress on sustainability risks being held back as businesses grapple with increasing costs and lack of clarity around the way forward.
Biodiversity: UKGBC launches new guidance
Alongside the climate crisis, we face an ecological crisis in which biodiversity in the UK is under severe and urgent threat.
Younger workers driving wellbeing trends
Younger generations of workers across the UK are calling for enhanced wellbeing, sustainable and digital workplace practices.
Brand new: survey results offer market insights
Back after a pandemic-induced break, the FM Brands Survey provides a fresh check on perceptions of the UK market landscape.
Hybrid working dividend: two weeks a year
New research finds that on average hybrid working employees deliver nearly two extra weeks of work a year for their employer.
Sodexo extends employee support
The service provider has appointed Salary Finance to offer its UK employees a new financial wellbeing benefit.
NABERS 2.0 launched
The energy efficiency rating scheme for existing office buildings has been extended to meet the needs of owners and occupiers.
Corps Security to host mental health event
Registration is now open for Mental Health - Security’s Invisible Enemy, which marks May as Mental Health Awareness Month.
The future: it’s hybrid working + collaboration space
A survey from Mace finds that that hybrid working, with a collaborative central space, is the preferred post-pandemic style.
EMCOR UK scoops RoSPA industry awards
The service provider has been named winner of the Facilities Management Industry Sector Award and Water Industry Sector Award.
Social value: Compass backs Change Please
The food and facilities services company is extending its current work with the social enterprise.
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Make your workplace more circular
Eleanor Holmes outlines eight steps to follow in pursuit of greater sustainability.
Managing reputation in FM
An organisation’s reputation can live, or die, through its facilities management.
The power of ongoing data compilation and vetting
As regulatory requirements grow, keeping up with the need can help avoid the end-of-year scramble.
M&A in FM: outpacing the broader market
The merger and acquisition trend in the facilities management sector continues to demonstrate its resilience.
How CAFM can support EDI targets
The same digital service management platforms that enhance operations are ideal for supporting EDI policies, too.
FM market growth: chipping away at the barriers
How do we avoid a lack of skills, learning & development and experience becoming a block on business development?
Data protection: what FMs need to know
Data protection and data security are too often overlooked in facilities management.
Private equity and UK FM: a growth story
Private equity investment shows no sign of abating. Fiona Perrin explores this trend, what funds are looking for and what it means to be owned by PE.
Gatwick: looking beyond arrivals and departures
The airport, a complex site with over 70 years of history, is tackling buried assets and biodiversity with digital mapping.
AI and the workplace: what do we really need to know?
Fiona Perrin talks with Inma Martinez, advisor to governments and businesses on the impact of artificial intelligence.
Growth, technology, experience: squaring the circle
With ambitions to grow and an increasing appetite for new technologies, are FM providers redefining ‘the workplace experience’?
Beyond the hype: AI in the built environment
AI has never been so accessible, nor so much a point of discussion in terms of impacts and opportunities.
Who’s visiting your office?
Joe Harris warns your biggest cyber security risk might be hiding in plain sight.
Mental health in security: are we doing enough?
Poor mental health is one of the most pressing issues facing men in the UK today.
The challenge of change
In the face of so much possibility and potential, how do FM service providers harness new technologies for the benefit of customers – and themselves?
Evolving a better solution
Recruitment is on every FM’s problem list, especially if you are a supplier of labour-intensive soft services.
The power of tailored asset management
Asset management has traditionally been seen as the responsibility of facilities managers, but that can be limiting.
M&A in FM: a market update
Against a background of lingering uncertainty but cautious optimism, BDO’s Satvir Bungar looks at the prospects for more private equity involvement in UK facilities management.
Positive action on workplace mental health
In recent years, mental health has emerged as a social value positive in the facilities management industry.
What it will take to earn the commute
Here’s a challenge: how can real estate better connect people, places and businesses to accelerate and unlock sustainable, inclusive and transformational investment?
Getting tech right: a masterclass
Andrew Targell is an expert on the tech that transforms FM. Fiona Perrin met him for key insights on how to deliver projects that drive business purpose.
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Which way forward?
What better candidate for a workplace transformation case study than Which?
The cherry on the parfait
If FM wants to prove its role, it’s time to put employee experience first, workplace specialist Debra Ward tells Fiona Perrin.
FM: strategies for uncertain times
Uncertainty, change, agility, creativity: these are business-as-usual factors in FM. But could the industry be approaching a critical point where decisions made could reshape its future?
OCS shares community recruitment strategy
This month sees the OCS Foundation sharing details of its People into Work programme with the FM industry. If you are a service provider, you’ll want to know about this.
Health and safety reporting: power to the people
Health and safety in the workplace is a critical concern for all businesses, regardless of their revenue, location or size.
An end to greenwashing
Companies across all sectors talk about being ‘green' and ‘sustainable’, but this is truly a case of actions speaking louder than words.
Cargo bikes and the last mile logistics revolution
What should facilities managers know about cargo bikes? Do you let them into your building, do you use them to help decarbonise the workplace?
Net zero: more action needed now
The government’s latest Net Zero Review warned that delaying decarbonisation is a risk to UK jobs, infrastructure and investment.
ESG: why governance is critical
Daniel Ratcliffe examines why governance is a crucial factor in a facilities manager’s ESG strategy, and why it should not be minimised or missed out.
Flexspace: finding a place in corporate thinking
We talked with flexspace expert Kurt Mroncz to find out how this concept went from maybe to mainstream in corporate real estate strategy.
Five things FMs can do to prepare for winter
Ask most facilities managers which season brings the most challenges and the top answer will likely be winter.
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Steps to real net zero success
Empty net zero promises do not just threaten the reputation, legitimacy and long-term interests of businesses but the survival of our planet.
Tackling the cost of business
For any industry where mobile and field-based employees account for a large proportion of the total workforce, the current climate is challenging,
Physical security: bigger benefits in cloud solutions
Scott Gray explains how physical security solutions connected to the cloud can help facilities managers meet security and business objectives.
Sustainability: pushing back on the myths
Purpose-driven corporate leaders seeking buy-in for a sustainable business plan often run into objections that are based on outdated information and outright falsehoods.
FM in a hybrid working world
Often lost in all the conversation around ‘new ways of working’ is what it all means for facilities management.
Smart cleaning: driving industry change
The cleaning industry has without a doubt undergone massive transformation in the last two years.
Buildings and extreme weather: data is key
When temperatures peaked at 37C across much of the UK in July, it caused many disruptions across multiple sectors.
Selecting and implementing tech in FM
FM software solutions offer wide-ranging benefits for workplace and facilities management professionals. But, choosing the ideal solution for your business’s unique requirements is vital.
Don’t forget about IT
As the FM industry becomes increasingly more digital, recognising the value of your IT is important when considering the priority list for an office relocation.
FM for a sustainable future - ready, tech, go
What will it take to achieve a sustainable built environment? To support a hybrid workforce? To maintain resilience and agility?
Sustainability: the key role of your logistics partner
Now more than ever, businesses are facing serious pressure from all angles to reduce their carbon footprint, whether it be from their own staff and customers, or via new legislation.
Sustainable buildings: visiting the future
April’s Intergovernmental Panel on Climate Change report offered a slither of hope that we can stave off the worst ravages of climate breakdown.
Creating workspace cultures to attract Gen Z
The chasm of generational differences between workers is widening with the general acceptance of new remote and hybrid workstyles.
Workplace: airing the big issues
Three years on since The Workplace Event was last held face to face, it made its long-awaited return to the Birmingham NEC this month. Craig Peters reports.
Why businesses should be investing in PropTech
As we begin to emerge from the Covid-19 pandemic, there is a heightened focus on employee health and wellbeing.
Social value: the impact of diversity & inclusion in the workplace
We asked Atalian Servest’s head of HR Sophie Ransome and head of learning & development Kelly Dolphin about their involvement at this month’s Workplace Futures conference.
Unlocking hidden talents through apprenticeships
Facilities management is facing a significant skills shortage. That’s not news: industry bodies have warned of a ‘demographic timebomb’ for years. Apprentice Simon Delmo reflects on the challenge.
Collaboration: one key to achieving sustainability goals
We recently spoke with EMCOR UK executive director marketing and business development Jeremy Campbell about his involvement at this month’s Workplace Futures conference.
Keep your energy bill in check
How to protect your business from unexpected energy price changes is going to be a serious issue in 2022. Pradyumna Pandit offers insights and advice.
What FM talent is looking for in 2022
It is clear for all to see that the recruitment market has been turned upside down over the past two years and candidate experience has changed significantly.
Workplace: the role of BIM and digital twins
Gary Watkins explains how businesses can leverage technology to make informed decisions about the workplace.
Staying on top of sustainability this Christmas
It’s easy to forget our sustainability practices when winding down for the end of the year, but the festive period doesn’t need to have a big impact on the planet.
FM market outlook: 2023/25
As outsourcing picks up pace in the UK, FM providers can look forward to increased business opportunities in the mid-term.
FM market outlook: 2022
As the country strives to look beyond the shadows cast by the Covid-19, Baskar Sundaram offers some insights on the coming year.
A future for hybrid working
In July Wates Group launched its post-pandemic office concept at its head office in Leatherhead. John Cartwright shares insights and predictions for the future for commercial fit-out.
Managing the return to the office: the legal sector
Most law firms have outperformed expectations on fee income, despite the pandemic. What is less certain is the way the sector is embracing hybrid working.
Putting food waste front & centre at COP26
COP26 has been big news for weeks, but the TV screens didn’t do it justice. It was vast.
Tackling the recruitment challenge
In recent months ‘shortage’ has become a key theme in all sorts of conversations, whether that’s doing the weekly shopping, planning a building project or looking to recruit staff.
What you need to know about ISO 45003
More and more organisations are, rightly, investing more time and resources into the mental wellbeing of their employees.
FMTech: PropTech’s big little sister
Until recently, in the FM community, only the PropTech startup ecosystem was getting clear attention. That is changing rapidly now.
On your bike
Pedal power is having a moment, partly inspired by the impacts of Covid-19. But, given the health and sustainability benefits, why shouldn’t that moment become permanent?
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Branding: the edge in attracting talent
Ensuring that your company stands out among the many others in FM can put you ahead in recruiting from within the sector or beyond.
Making the case for better CMMS software
A recent report suggests that by using connected workforce platforms companies can improve workplace productivity by as much as 25%.
The race to net zero: what this means for FM
‘Net zero carbon’ is the latest catchphrase across the corporate sector. You’ve probably heard many interpretations of it, along with ‘climate positive’, ‘zero carbon’ and ‘science-based targets’.
Managing employee experience in the hybrid era
The past year has been tough on conventional wisdom. Covid-19 has challenged everything we think we know about the world, including the nature of work and workplace.
Managing fire safety compliance in turbulent times
Building owners who fail to comply with proposed new fire safety measures could be faced with unlimited fines.
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The workplace: a major player in talent attraction & retention
Will Richards highlights three best workplace strategies to support talent attraction and retention in a post-Covid19 world.
Covid-19: driving technology change
Rodrigue Zbinden considers the recent increase in cloud adoption and how hosted security solutions can help to manage teams, facilities and operations.
Smart monitoring and sustainability
One of the fastest growing sectors for global investment in the past few years has been technology designed to make buildings smarter and more sustainable.
Technology: supporting the return to the office
In the wake of Covid-19, organisations around the world are rethinking space utilisation, employee engagement and wellbeing, sustainability and the overall real estate portfolio.
Getting flexible with workplace management technology
The only constant in life is change. Managing an office building in the 18th century would look a lot different to a 21st century workplace.
Using technology to create better user experiences
2021 will, we hope, see offices reopening and employees returning with new views on how they want to work. Technology has a crucial role to play.
Flexspace and the future of the office
Like many industries, the flexspace sector is facing one of its greatest challenges in the global pandemic.
Covid-19 and lift safety
Social distancing must have been one of the most used terms of 2020. Looking ahead to 2021 this same behaviour seems set to be a part of daily life for quite a while to come.
Moving in-house
Over the past couple of years King’s College London has been bringing previously outsourced services in-house. We talked to project lead Paloma Lisboa about how and why.
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Ergonomics for a healthy, productive remote workforce
As we move towards the end of an absolutely tumultuous year, it’s clear that Covid-19 has had a deep and lasting impact on remote working.
Effective cleaning: the key to a safe workplace
This year has, without a doubt, challenged workplace and facilities professionals with a whole host of safety and wellbeing concerns.
Atalian Servest’s ONE project relaunched
Adversity sparks creativity: 2020 has certainly demonstrated this. We are all learning resilience in a year that has thrown challenges at us that we never imagined.
Lockdowns and tiers: what do they mean for FM?
Coming out of the second national lockdown in England and into a new tiered system has brought fresh challenges for the FM industry.
A smarter cleaning vision
It is hard to predict the long-term impact that Covid-19 will have on working practices in Europe and the knock-on implications for commercial real estate and workspaces.
Workspace design post-Covid
It's been a challenging year for facilities management on many fronts, and one more lies in the future of the office. We still need them, but what does FM need to do to ensure they are fit for a new future?
Keeping your premises Covid safe
In the facilities management sector, you have the hefty responsibility of looking after your premises and building users, whether these be staff, visitors, customers, residents or patients.
Smart makeover
Smart building technology essentially consists of a system of connected devices which can measure data from your building and transform it into usable insights and automation. The experts at Smarter Technologies outline some opportunities.
Spreading the word
One of the most frequently used words in facilities management must be ‘team’. But team-working requires information and a consistent flow is not an easy thing to achieve.
Controlling costs and improving productivity: 5 steps
Much has been said in recent years about technology in relation to how it is transforming FM, and recent developments have certainly accelerated both demand and adoption.
FM innovation: removing the capex barrier
There is an urgent need for innovation in FM, and in particular the cleaning industry, to improve performance in the midst of the Covid-19 pandemic.
The humble risk assessment
Amongst the many impacts of Covid-19 is this: everyone is talking about risk assessment.
Managing safety and risk in workforce transition
With the threat of the Covid-19 pandemic far from over, facility owners and managers need to stay up to date with the latest information, and stay flexible in their return-to-work planning.
Potential trends and changes to workplaces
In the final instalment of this series examining the return to work post-shutdown in the UK, Faegre Drinker solicitors look at the potential trends and longer term changes that the Covid-19 pandemic will likely have on workplaces.
Addressing the economic impact of Covid-19
In this second instalment in a series examining the challenges UK employers are likely to face in the coming months, solicitors at Faegre Drinker look at how employers can manage the economic impact the pandemic will likely have on many workplaces.
Returning to work post-shutdown
The Covid-19 pandemic and the resultant lockdown have caused a massive shift in the way we work. The experts from international law firm Faegre Drinker examine the challenges UK employers are likely to face in the coming months.
Why smart businesses minimise risk with smart detectors
Market research firm Gartner has predicted that in the internet of things marketplace building automation will be the segment with the largest growth rate in 2020, at 42%.
What happens after lockdown?
On Thursday 16 April, the UK government extended the lockdown by at least another three weeks. That’s not to say life will return to normal on early in May, of course. But, in the meantime, how should we think about this?
Inclusivity at the frontline
The LGBT+ in FM group supports colleagues from across the FM industry. Committee members got together to tell Fiona Perrin why reaching frontline colleagues with a message of inclusivity is so important.
Covid–19 and the UK facilities management market
As the economic implications of the global pandemic are becoming clearer, most FM businesses are scrambling to assess the impact on their top and bottom lines. Others are scrambling simply to survive.
Working from home: mixed messages, mixed success
Homeworking has rocketed up the agenda at many, if not most, organisations across the public and private sectors as covid-19 forces so much change. But the transition will not be easy for all.
Crunch time for business occupiers
No matter the sector, be it technology, finance, retail, manufacturing or any other, virtually all UK businesses rent their HQ and operational premises under commercial leases. Scott Keown offers some timely advice.
Hail the clean, lean recycling years to come!
This year will witness the start of the glorious clean, lean years of recycling as any business that wants to embrace the green agenda in a meaningful way will have to re-examine how they manage their waste resources.
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Embracing the age of robots and AI
Technology is already reshaping FM. Are we ready for what’s coming?
ESOS Phase 3 - and what it means for Phase 4
Lessons can be learned from Phase 3 of the Energy Savings Opportunity Scheme as organisations prepare for Phase 4.
Are traditional FM models ineffective?
There’s a growing view that established models for facilities management need reinvention.
Don’t let flexible working become a legal headache
In a changing world, more data and better communication between HR and FM are essential.
The value of food and quality perks
In today’s competitive landscape, businesses are starting to recognise that investing in their employees’ quality of life is a strategic move.
The meaning of a failed MoU
The cancellation of the IWFM’s Saudi tie-up hints at bigger issues.
Shopping for a new breed of security
The challenges faced by today’s shopping outlets require a new breed of security officer.
Good-bye ISIG; hello Strategic Leaders Forum
The past couple of decades have seen the steady evolution of the facilities management landscape. Some FM organisations have changed quite a lot, too.
Securing staff of the future
Just as the role of the security officer has changed over the years, so too have the demands and expectations of potential recruits.
Sustainability, wellbeing and innovation in FM
John Norris looks at the future of innovation in the facilities management sector.
How data powers sustainability in workspaces
If we don’t know what’s happening in our offices, we can’t make them more efficient or sustainable.
The FM market: navigating challenges and driving growth
The UK FM market, a powerhouse in Europe, is set to reach £42.8bn by 2027.
Connecting the dots
We live in a world where droves of information and data are at our fingertips, containing limitless potential insights.
Elevating the workplace experience
FM teams, and increasingly HR professionals, are at the forefront of creating productive, efficient and people-first workplaces.
A new lunchtime landscape
The workplace has evolved at a rapid rate over the past few years, undoubtedly supercharged by the pandemic.
How business reviews improve client relationships
FM buyers are investing in supplier relationships, and expectations are higher than ever.
Starting Fresh: supporting employers and changing lives
To mark the first anniversary of its launch, Sean Haley explains how commitment from organisations and colleagues is plugging skills gaps and keeping lives on track.
Maximise the impact of your data
Ever found yourself drowning in a sea of data, wondering if there's a way to make sense of it all?
Developing skills for life through an apprenticeship
I’m in a unique position. An apprentice at Integral, I also help run the learning & development programmes that Integral apprentices go through.
Energy: back to basics
The best defence against rising costs is getting the fundamentals right and adopting a risk management frame of mind.
Sewing up safety with the digital golden thread
The next deadline in the roll-out of the UK’s new building safety regulations is coming up fast.
Navigating the transition to renewable energy
The transition to renewable energy is fundamental to the UK’s net zero 2050 commitment, writes Richard Henderson.
Time for FM to become the sustainability vanguard
There is a real opportunity for FMs to drive the sustainability agenda and its implementation across the organisation.
How to innovate with minimal risk
John Norris looks at how an open approach with a clear evaluation process can keep the FM at the forefront of innovation.
Instilling equity in a male-dominated industry
Significant progress has been made to increase opportunities for women working across the fire industry in 2023.
Green talent: the key to meeting sustainability targets
The need for talent skilled in sustainable offerings is ever-growing as governments and businesses face up to change.
The empty office space challenge
Organisations are grappling with an unprecedented challenge – what to do with vast, often underutilised floorspace.
Data: reimagining facilities management
Ricky Majer, chief technology officer at SBFM, explores how FM organisations can unlock the power of data.
Proptech: the future of CRE management
Simon Russell explores current challenges and new opportunities as teams push for better solutions in the hybrid working age.
Unlocking efficiency, security and compliance in the workplace
For all the negatives attached to Covid-19, and there were many, one positive was the boost to workplace technology.
Mind the gap: gender equality in the workplace
The impact of the Covid pandemic has been profound, and one area of that impact is the global gender gap.
Challenging bias, fostering opportunity
On International Women’s Day, two views on women in the FM industry, from the team at ABM.
Corporate sustainability: engagement is vital
Corporate sustainability enables businesses to demonstrate that their operations facilitate economic and sustainable growth.
FM Standards: get involved
Legislation, regulation and contract compliance; KPIs, SLAs and QSHE; governance groups, industry bodies and those blasted consultants…
AI: Superman or Kryptonite?
Now that the dust of innovation has settled on the hype around ChatGPT, it may be a good time to unpack the full implications of this technology.
Total Experience: the key to the future of FM services
Experience matters. To employees, businesses and customers. But positive experiences don’t emerge because of a new-fangled tool or a buzzword-filled communication strategy.
Invisible humans at the shrine of big data
The focus of this year’s Workplace Futures conference is ‘technology in the workplace’. This raises some pressing questions, David Sharp writes.
Data, data everywhere
But data is not the same as information. For decision-makers, data can be meaningless, even misleading.
Net zero: positioning FM for success
The journey to net zero requires the right strategy to get there. Paul de Kock looks at what this means for businesses and their FM teams.
Can dynamic capacity planning offset high office costs this winter?
The world has been through a dramatic learning process, and everyone anticipated a new post-pandemic chapter. But that is still emerging, argues Raj Krishnamurthy.
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How to ensure IoT system security
Wireless IoT sensors are an affordable and easy-to-use solution for comprehensive data collection. Security, however, remains a worry.
MEES deadline – will you sink or swim?
The UK’s new Minimum Energy Efficiency Standard comes into play in just over six months. Property owners and occupiers need to be aware.
Apps: evolving an online community
Samsic UK recently launched its Samsic One app. Project lead John Conry Jnr explains the ethos behind it and what sets it apart.
Is this the end of the corporate reception area?
Workplace culture has emerged as a key factor as companies navigate their strategies and try to ensure that their employees are happy and productive in the office.
Is a net zero financial centre realistic?
A few months ago, the ex-chancellor promised to make Britain the ‘world’s first net zero-aligned financial centre’.
Why ‘society’ matters for good ESG practice
Many organisations assume that ESG is solely to do with reducing carbon emissions and, yes, this is a key element of good practice. But it is not the only one.
Following the ESG ‘rule of three’ for achieving outcomes
Environmental, social and governance issues are increasingly important across the commercial and public sectors. But there is still some misunderstanding in certain areas of compliance. Gordon Whyte makes the case for action.
Putting an end to modern slavery
Sodexo recently won the Social Impact & Diversity title at the 2022 Footprint awards for excellence in sustainability. Jayne Nightingale explains the actions and initiatives involved.
The security sector: operating with a social mission
For decades the security sector has been trapped in what many may dub a race to the bottom.
Four ways employers can boost their people’s health
The role of an employer in helping to keep their people healthy at work is a difficult one, and one that can’t be achieved with a didactic approach.
ISS puts gender balance firmly on the agenda
Gender balance is one of the five pillars that underpin the company’s new Diversity & Inclusion strategy.
Time for change: how we can avoid neglecting assets
For any company that has been around for a long time, change can be difficult to accept. After all, why change the core of a business which has stood the test of time?
FM: the next generation
Simon Ball reflects on 20 years in facilities management: what’s changed, what hasn’t and what needs to.
A better way to outsource
‘Collaboration’ is a term often bandied about in corporate boardrooms, rarely offering any true substance or tangible measurements.
The future of FM is changing
Some companies are already showing that agility and the ability to quickly adapt to a new business environment is the key to success.
Work and the workplace: what employers need to know
Employment solicitor Daniel Zona offers some advice on the rules covering hybrid and flexible working and how they might change.
Reestablishing the customer journey
For many, September marked a return to the office. And a shock to the system for many, too.
Plastic: the forgotten pandemic
Last year the Covid-19 pandemic was, quite rightfully, at the forefront of all our minds. But we need to think again about our policies and practices.
CRM: essential to successful customer experience
In a customer-centric world, simply offering a service isn’t enough. The focus now rests on offering an experience that research shows drives over two-thirds of customer loyalty.
Improving customer confidence in FM
Facilities management has never had a higher profile, as FM has become a much-needed weapon in the fight against the coronavirus.
Sink or swim: COP26 and FM
The Paris Agreement was heralded as a worldwide achievement. With the next conference due this autumn, countries have a chance to be leaders or followers. The same is true for companies: how will FM react?
The current state of FM and where we’re headed
I recall 2015 and 2016 very clearly. Those were years when we thought we knew what the future held for work, the workplace and facilities management in particular. We weren’t quite right.
FM: time for a new approach
Jeff Dewing argues the industry has a watershed moment to address its issues and shares his manifesto for change.
Transformation spells opportunity for security
The past year has been very challenging for the security industry. The pandemic has caused massive disruption, but we can be proud of how our industry has supported clients.
Redressing the balance of power
For centuries, landlords have had the upper hand in the UK commercial property market.
Building a sustainable future in FM
‘Build back better’ has become one of the defining slogans of the past year. It needs actioning.
The power of female leadership
With International Women’s Day upon us, it is important to take a moment to reflect on the female leadership and resilience that has seen us through the pandemic.
Survival to revival: supply chains in the 'new normal'
Steve McGregor shares his company’s journey through the challenges and opportunities faced by the built environment sector over the past year.
Keeping company culture alive
Company culture is often discussed, but with so many organisations dispersed why does it matter now more than ever and how do we maintain it during these challenging times?
How can FM prepare to lead change in 2021?
Of all the disciplines within the wider property arena, facilities management is that most accustomed to change. But are we ready for the coming year?
Planning the return to the workplace
Another national lockdown presents a real challenge for many. But if it can provide the time needed to ready the workplace for a strong and safe return, it will be well worth the effort.
Why we need to rethink technology in FM
The facilities management Industry is going through an important transition period. And technology needs to be a part of that.
A thank you to everyone in cleaning services
Today, Wednesday 21 October, is Thank Your Cleaner Day, marking a special day of recognition for cleaning teams up and down the country and across the globe. This has come at an appropriate time.
Security: on the frontline every day
Thursday the 17th is Thank Your Security Officer Day, a Corps Security initiative timed explicitly to coincide with the international week of recognition, Security Officer Appreciation Week.
The power of working together
Mitie CEO Phil Bentley's four decades of work have left him with a few critical lessons learned.
The importance of supply chains for the sustainable business
Global giants Google and WWF turned heads this June after announcing the details of their environmental data platform, a joint initiative which aims to tackle harmful emissions and waste across fashion industry supply chains.
The joy of giving
As we continue to emerge from lockdown and ease back into our ‘normal’ routines, we should take a moment to reflect on the past few months. I’m sure I’m not alone in feeling like everything since April has been a bit of a blur.
Facilities management has to change
But are large, traditional deals like Mitie's acquisition of Interserve FM the answer, Guy Hewett asks.
Unlocking the FM deal market: Mitie & Interserve
On the 25 June Mitie announced its intention to acquire Interserve’s facilities management division following the signing of a conditional share purchase agreement.
The FM industry under the spotlight
The role of the facilities manager is evolving. The coronavirus pandemic has changed the workplace experience for companies in all industries, finance, retail and tech among them.
Perfect timing for a LATCO?
Maria Warner highlights how the waste sector has benefitted from a new hybrid business model in Oxford. Are there lessons here for FM more generally?
How do we get there from here?
Coronavirus has made futurists of us all. This pandemic is responsible for the most severe change to life since the Second World War and now organisations are scrambling to understand what the ‘new normal’ will look like.
Why hot-desking is the way forward
The government is wrong. Hot-desking is a good solution to get people back to work.
Returning to the workplace: a matter of consent?
The subject of returning to work is on everyone's lips at the moment, following the relaxation in England of restrictions to control the spread of coronavirus.
Returning to work: are we ready?
Over the next few weeks and months, buildings across the country will start to be reoccupied. A gradual process, this will nevertheless presents enormous challenges to many businesses.
Are we all ready for the 'new normal'?
As companies start to understand the huge impact of covid-19, having to work extensively just to survive the unprecedented landscape, leadership teams are also faced with preparation efforts for what happens on the other side of the pandemic.
Security in a time of uncertainty
As the country continues to deal with the coronavirus outbreak, security officers have a vital role to play in keeping communities safe and helping to keep critical national infrastructure going.
Time to build on what's been achieved
Despite the concerns about the economy due to the type of Brexit we ultimately get and more recently Covid-19, one of the constants is that the facilities management sector remains positive.
Employee wellbeing is non-negotiable
That a leading FM industry event, Workplace Futures, has wellness as its theme is testament to the growing recognition of this as a vital part of any business. But why is it so important, and how can businesses ensure their strategies are effective?
Balancing Brexit
The phrase 'business uncertainty' is becoming more prevalent as the implementation of Brexit moves into a more intense phase. Martin Reed, looks at the impact this is having both for his company and the sector as a whole.
The transformational journey to workplace 2030
In the year 2020, I am approximately 43 years into a career that has been more or less exclusively focused on corporate real estate. So writes Chris Hood, looking back in order to see forward more clearly.
Facial recognition: friend or foe?
The BBC's 2019 drama The Capture, about a young soldier accused of a crime he denies, feels particularly pertinent for these times of tumultuous politics and rapid technological advancement.
Women in FM
Recent research looking at women in facilities management relayed the disappointing finding that half of FM businesses in the UK have no female representation at board level.
Waste: hero or villain?
If organisations were to remove their commitments to recycling from annual reports, would they risk an adverse judgement? And how does this reflect on the role of waste management?
Putting social value into practice
The concept of social value, and the notion that businesses should be striving to improve economic prosperity, is not a new thing. As a marketing professional, I have been developing these themes for some time now.
Three things FM outsourcers should learn
A few years ago, I was fortunate enough to lead the UK financial and professional services outsourcing business for one of the world’s largest technology companies. We worked with some of the biggest banks, law firms and advisory groups.
How to stay on target in FM
When we work with clients on outsourcing projects, we’re often asked the same question: once my new provider is in place, how can I ensure they are delivering on everything agreed?
Survival of the fittest
The only thing that is constant is change: perhaps a fair observation for the wider facilities management and contract service industry in 2019. So what are the main influencers and disruptors of the moment?
The next generation of FM: which way forward?
The facilities management industry has been a place that's good for everyone. The slow and steady growth seemed guaranteed, and there was a well-known operating model for how to win. But the good times are over.
FM outsourcing: a bigger role for SMEs?
Active Workplace Solutions worked with online facilities management resource and insights provider i-FM to survey FM practitioners on the key issues, needs and opportunities they face today. The research provided some interesting insights.
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