Let's Talk About It: Customer Service Comes to the Property World
Elliott Chase writes: The first RICS Tenant Satisfaction Index made disappointing - though predictable - reading. But as more landlords follow in the pioneering footsteps of Brixton Estates, we should see things change for the better.
To continue reading this article
Enjoy unlimited access to i-FM and daily news headlines.
SIGNUP for a FREE Lite licence
or a Full licence with access to all the research and resources
If you already have a licence please login below