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News - Search found 173 news stories
Building services: braced for project delays
Industry survey finds two-thirds of building services businesses worried about delays to projects in 2025.
Public sector spend on FM continues to grow
Total public sector spend has increased 31% over the past four years.
Strategic suppliers see public sector income fall
Select group of service providers is doing well despite a second year of decline in their share of this market.
Contract caterers see good growth in Q3
Sales at Britain’s leading contract caterers grew by 7% year-on-year in the third quarter of 2024.
Annual FM market report online now
Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.
FM market confidence: a bit iffy
Uncertainty has crept back into UK FM, leaving many optimistic – but equally - cautious.
Securitas report: top 5 trends shaping the industry
Report aims to help organisations learn more about the trends and innovations impacting the future of security technology.
JLL assesses the state of FM technology
New report looks at how tech is driving efficiency and effectiveness amid understaffing and budget constraints.
The FM market: confident, cautious or concerned?
There’s no shortage of opportunities in the UK FM marketplace; but plenty of challenges, too. Share your views in i-FM’s landmark survey.
Security report highlights industry challenges
Decision-makers focused on new technology, recruitment issues and legislation change.
Colliers calls for ‘adaptive FM’
Changes in work and workplaces demand new approaches to how FM is defined and delivered.
What exactly do FMs do?
We know the answer to that, mostly. But what about people on the edges of the industry, or outside it altogether?
Building services firms struggle with recruitment
Engineering services businesses face continuing challenge of finding qualified candidates to fill vacancies.
Strong growth for contract caterers
Leading contract caterers achieved sales growth of 10% in the second quarter of 2024.
SMEs missing out on government contracts
Only 20% of direct public sector procurement spend was with SMEs in 2023.
Brands survey results online now
2024 FM Brands Survey report shows a growing interest in the UK market landscape.
i-FM celebrates 25 years
A quarter century has passed since a small but dedicated team launched the UK’s first online news and information service for facilities management.
FM Brands Survey: closing today
If you haven’t completed the survey, we still want to hear from you – but today is your last chance.
Open now: the FM Brands Survey
Unique in the industry, this survey explores the brands landscape across the facilities management sector.
Labour shortages plaguing engineering services firms
Latest quarterly survey finds sector held back by slow growth, partly blamed on a shortage of adequately skilled workers.
Investment rises with outlook for the future
New research from IWFM points to encouraging developments in the workplace and facilities management sectors.
Contract catering: sales up in Q1
Three years of steady growth push Covid-19 hit into the past.
Hard services sector: things looking better
Mechanical, electrical and plumbing contractors are increasingly optimistic about their future growth prospects, according to a new report.
Workplace Futures: the white paper
Collection of 18 articles summarises all the content from February's FM industry conference.
Cleaning and maintenance up, energy down
That sums up the cost forecasts for the next several years, according to BCIS figures.
Cleaning sector continues post-Covid bounce-back
As the sector continues to grow, it also faces a number of challenges.
Workplace Futures: videos online now
Relive all the action, or find out what you missed, at this year’s annual FM conference.
Building services sector feels the pinch
Despite high activity and growing order books, engineering services firms are feeling the effects of economic slowdown and a shortage of skilled workers.
Caterers finish 2023 with sales up 12%
Contract caterers achieved year-on-year growth of 12% in the final quarter of 2023.
M&A: FM remains a busy place
Activity levels continued to be high in 2023, with another overall increase in deals.
Workplace Futures 2024: join us, in-person or virtual
Ten days to go and just a few in-person delegate places are available. Book now.
FMs grappling with budget cuts
New survey suggests that more than half of facilities managers have had their budgets cut by up to 25% in the past year.
Cleaning industry cautiously optimistic for 2024
Only a third of companies are forecasting price increases, a significant turnaround from the 90% who predicted increases in 2023.
Suppliers missing client opportunities
Research shows suppliers are suffering customer churn and loss of revenue as a result of inadequate business review processes.
Property report finds mixed views
‘Slightly more positive outlook’ reflects caution and change in the commercial property sector.
Outsourcing: mixed picture persists into Q4
Overall demand, including IT and BPO, continued to slip in Europe but less than seen in Q3.
OCS: poised for growth
OCS UK & Ireland has unveiled ambitious plans to double its revenue over the next five years.
Workplace Futures 2024: programme confirmed
The full programme for February’s FM industry conference is complete and online now.
CEOs optimistic about 2024, less so for longer term
The proportion of CEOs who believe global economic growth will improve over the next 12 months has more than doubled year-on-year.
Key property drivers for 2024
Real estate advisor Savills is forecasting a stronger commercial property market, with four themes set to have significant impact.
Q4 sees continued fall in public sector FM deals
The trend is up and down over time, but our latest report finds a considerable decline in activity for the final quarter of 2023.
The year in FM: 2023 news review
Our annual round-up of the key events in UK facilities management over the past 12 months is online now.
Annual FM market report goes live
Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.
Caterers’ sales continue to grow
Contract caterers’ sales in the third quarter of 2023 were 15% ahead of the same period in 2022.
Outsourcing: Q3 sees mixed results
Overall demand slipped, but demand for business services was up.
BCIS facilities services five-year forecast
Costs are going up for maintenance and cleaning, but ultimately down for energy.
Q3 sees £1bn of public sector FM deals
The UK government awarded more than 250 contracts relating to facilities management in Q3 2023, worth a total of £1.1b.
Data centre market: headwinds challenge growth
A new state-of-the-industry report identifies a trilemma: balancing speed, substance and sustainability.
IFMA names 6 key topics shaping FM
A new white paper from the International Facility Management Association leads on the theme ‘evolution is never finished’.
Public sector deals jump in value
The number of contracts procured in Q2 2023 fell against Q1, but total value was up more than £250%.
Long list of contracts due for renewal this year
Research indicates that FM contracts with a total value of more than £4.8bn will be coming back to the market in 2023.
Public sector: top FM business winners
A new report from public sector procurement specialist Tussell reviews market trends to identify 150 ‘FM Titans’.
FM market optimism down
Higher costs, squeezed cash flows and a stuttering economy mean more FMs are expecting deteriorating market conditions.
Brand new: survey results offer market insights
Back after a pandemic-induced break, the FM Brands Survey provides a fresh check on perceptions of the UK market landscape.
Public sector procurement on the rise
The number of contracts awarded for FM services in the public sector rose in Q1 2023, reversing 2022’s second half decline.
Good news and bad in FM market forecast
BCIS, the cost information service, has published its latest five-year forecast for trends in FM.
FM market looking stronger
Results from the Q1 2023 RICS Facilities Management Survey point to an upbeat outlook for the year ahead.
Workplace Futures white paper now available
February’s FM conference tackled the big and very timely topic of technology in the workplace.
Strong growth for BEMS sector
The Building Energy Management System sector is now worth around £835.8m to the UK economy.
Workplace Futures: slides and videos available
The theme for this year’s conference was technology and FM, and all speaker slides and videos are available on the website now.
FM M&A: record run continues
2022 produced a record number of mergers and acquisitions in facilities management for the second year running.
Don’t miss out on Workplace Futures
The landmark annual conference is taking place today. You can sign in for the virtual event at no cost.
The FM Brands Survey is back
After a gap of two-plus years, the survey returns to explore the brands landscape across the facilities management sector.
FM procurement: 3 key drivers
New research from CBRE has identified the key factors shaping FM procurement decisions.
BCIS 5-year forecast: questions for FM
The facilities management market will face difficulty over the next two years as labour availability and high inflation drive an increase in costs.
Flexspace: what to expect in 2023
The Flexible Space Association’s executive director, Jane Sartin, looks at what the industry is likely to see over the next 12 months.
EMEA outsourcing slows in Q4
IT and business services markets were down in Q4 2022, the first time in 13 quarters the region failed to produce year-on-year growth.
Public sector procurement slips again
Contract awards for FM services in the public sector fell for a second quarter to the end of 2022.
Confidence slips as UK FM faces uncertainty
Concerns around the economy, and a number of other issues, have knocked back the growing confidence levels evident in the post-Covid period.
The year in FM: 2022 news review
Our annual round-up of the key events in UK facilities management over the past 12 months is online now.
Engineers worry about challenges ahead
The building engineering services sector is optimistic about business performance in the short term but concerned about the economy and recruitment.
Green buildings are worth more
That argument has been made for some years, but new research now shows a 6% rental premium for buildings with sustainability certifications.
London offices see ‘flight to quality’
A desire for high quality office space is driving increasing demand for Grade A accommodation in the capital.
Contract catering sales picking up
Sales in the contract catering sector are still lagging pre-pandemic levels despite sharp growth over the last 12 months.
UK needs 62,000 security officers
The private security industry must recruit, train and license more than 62,000 new security officers over the next 12 months to keep up with growing demand.
FM market landscape report online now
Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.
The FM market: smooth sailing, or choppy waters?
FM is famously resilient, of course. But in the face of rising economic challenges, including the prospect of a lengthy recession, how does business look over the coming months?
Third of mid-sized businesses to restructure
Research from business advisers Grant Thornton shows that inflationary pressures, rising interest rates, high energy costs and ongoing supply chain issues are causing problems.
Public sector procurement falls
Contract awards for FM services in the public sector were at a two-year low in Q3 2022.
How does the FM market look to you?
The 2022 FM Business Confidence Index survey, backed by Barclays and i-FM, is set to test frontline market views within this key UK industry.
Contract catering: sales still down in Q2
New research shows year-on-year sales down on 2019 levels in the second quarter of 2022 as cost pressures mounted.
UK FM commercial market: an overview
The UK market is one of the largest and most mature for the office space and commercial buildings sector worldwide. The sector has also traditionally been one of the largest buyers of FM services.
More insight into a lively M&A market
UK mid-market private equity deal activity topped pre-pandemic levels during the first half of 2022.
FM M&A: setting records again
In Q1 2022, there were 42 deals done in facilities management, contributing to making H1 ‘22 the strongest first-half performance at a total of 69 deals.
73% of FMs are struggling to source labour
Labour sourcing is the top obstacle for FM professionals when providing cleaning services of the right quality.
Market insight: public sector procurement picks up
FM-related deals in the public sector were worth a total of £872m in the second quarter of this year, up significantly on Q1 levels.
Mace tops provider survey
Research across six leading international FM providers assessed their performance across six key themes.
Contract caterers building back from Covid
Sales in the contract catering sector are improving but remain well below pre-Covid-19 levels, new research reveals.
£3bn turnaround for FM in 2022
New market research has found that while the cost of Covid will exceed £11bn in lost revenue by 2026, prospects are positive for this year with a £3bn sales uplift expected.
Cleaning survey: closes this week
Our latest 30-second survey asks for your views and insights into the cleaning industry as we settle into the post-pandemic period.
Market insight: public sector procurement falls in Q1
FM-related deals in the public sector were worth a total of £360m in the first quarter of this year, slipping back to 2020 levels.
Cleaning: BCC’s latest market insight report
The cleaning, hygiene and waste industry taken together remains one of the 10 biggest industries in the UK.
RICS confirms need for better data management
The latest UK FM survey found three-quarters of respondents saying better benchmarking of performance is needed across the industry.
First generation outsourcing: where to start
CBRE cites market research figures indicating that 35% of facilities management activity is handled in-house.
M&A in FM: pandemic proof?
The final three months of 2021 saw 125 deals done in UK FM, a 10-year record.
FM conference programme confirmed
The first major FM conference of the year, Workplace Futures, takes place in London on 22 February.
Public sector FM deals hit 2-year high
In 2021, government procurement for FM services was worth over £5bn, nearly double the value of FM procurement in the year before.
News review: the good, the bad and the uncertain
Our annual round-up of the key events in UK facilities management over the past 12 months is online now.
FM market performance: better than expected
2020 saw the UK facilities management market hit hard by Covid-19, along with most other business sectors. But how hard?
Senior execs focused on a hybrid future
Ipsos MORI’s latest Captains of Industry survey has found most expecting the pandemic to have a lasting impact on how and where people work.
i-FM’s David Emanuel featured in RSL podcast
Refreshment Systems Ltd, the coffee and vending machine specialist, has launched an interview podcast, featuring key people from in and around FM.
Catering: sales up but still below pre-Covid levels
Third-quarter sales at leading contract caterers grew by half from 2020 levels as the sector continues its recovery from the pandemic.
FM framework webinar
Baachu, the facilities management marketing and business development consultancy, is planning a free webinar focused on the upcoming £35bn RM 6232 contract opportunity.
Trends & Opportunities report online now
Our latest annual market review provides a unique look at the UK FM marketplace and how the industry is shaping up for the future.
Market insight: 292 public sector contracts awarded in Q3
FM-related deals in the public sector were worth a total of £1bn in the third quarter of this year.
IFMA unveils future-oriented research agenda
The International Facility Management Association has announced the creation of a new Research Advisory Committee.
Trends & Opportunities survey launches
i-FM’s landmark annual market report will include something new and different this year: the results of a wide-ranging industry survey.
Up for the challenge
Liz Benison took on the top job at ISS UK & Ireland with just about everything in flux: the pandemic-hit marketplace, local and group business strategy, the future shape of work and the workplace, and FM itself of course.
Order books full but skills shortages a worry
The latest sector-wide Building Engineering Business Survey shows that turnover is predicted to grow through the rest of 2021 but materials and labour shortages are likely to worsen.
RICS finds optimism in the FM market
Workloads, profit margins and employment opportunities are set to continue to grow for the year ahead due to increasing demand for FM services.
Flex, tech and wellbeing moving up the agenda
CBRE’s latest EMEA Occupier Survey provides good insights into thinking across this dynamic sector.
Contract catering: sales jump in second quarter
Sales in the contract catering sector grew by more than two-thirds in the second quarter of 2021 as the sector continues its recovery from Covid-19 lockdowns.
M&A: a busy six months in FM
There seems little doubt that 2021 is shaping up to be a record year for activity in the UK’s facilities management sector. A new report provides some hard evidence.
Market insight: 176 public sector contracts in Q2
The public sector continues to be fertile ground for new contracts, with FM-related deals totalling almost £230m awarded in the second quarter of this year.
A snapshot of FM opinion
At Tuesday’s Workplace Futures conference we ran a series of polls to test views on some of the questions currently being considered and debated across the industry. The results are interesting, and occasionally intriguing.
Workplace Futures: return to the workplace
Yesterday’s conference could not have been more timely and on-target, addressing the needs of not just the FM sector but all those in support service roles.
Big jump in spending on workplace software coming
The overall market for space and workplace management software will grow from $0.9bn in 2021 to surpass $1.7bn in 2026.
Optimism in new RICS FM survey
The latest quarterly results show a greater demand for services across most sectors, with employment opportunities increasing too.
Cleaning, hygiene and waste: £55bn industry
New research from the British Cleaning Council puts the collective scale of the industry within the UK’s top ten.
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Confidence is back: UK FM looks towards growth
New research shows that overall confidence levels across the sector are pushing back towards the highs recorded early last year prior to the damage wrought by Covid-19.
IWFM finds mixed picture for FM market
More than half of workplace and facilities management professionals believe the market will improve in the next 12 months, despite concerns over the impacts of Brexit and Covid.
More set to return to the workplace?
The pandemic-inspired future-of-work debate seems to be entering a new phase focusing on how many people will return/stay away if they can.
Today: two key issues, two chances to learn
A pair of on-target webinars take place this afternoon, one focused on using data and the other on making the most of current market opportunities.
Workplace Futures slides and videos available
Full video coverage, as well as speaker slides, from February’s conference are now on the event website.
Workplace Futures slides and videos available
Full video coverage, as well as speaker slides, from February’s conference are now on the event website.
Lessons from a virtual world
Workplace Futures moved online this year, producing lessons for us about how to do this well but also real insights into what FMs are thinking and doing in these extraordinary times.
FMs confident and looking for growth
A poll of the more than 350 delegates at this year’s Workplace Futures conference provides good insights into what FMs expect to see over the coming months.
FM business confidence survey opens
The annual FM Business Confidence Index survey, backed by Barclays and i-FM, will test frontline market views within this key UK industry.
Covid drives FM market down 6%
The value of the UK FM market in 2020 is projected to be down by around 6%, largely due to the virus and the associated lockdown.
VINCI Facilities wins top award for sustainability in FM
VINCI Facilities has come out on top in the Sustainable Facilities Management Index 2020 E-Awards.
Outsourcing bounced back in Q4 2020
Shrugging off the effects of the pandemic, the Europe, Middle East and Africa sourcing market delivered its best quarterly performance ever.
News review: a year unlike any other
Our annual round-up of the key events in UK facilities management over the past 12 months is online now.
RICS partners for new report on FM in Europe
Researched by the multi-national built environment group Drees & Sommer, the report looks at major service providers operating across borders.
RICS FM survey opens
RICS has launched its latest quarterly survey designed to gather information on current and emerging trends across FM.
ISS: realising the potential
What's it like taking on a new job, a big job, in the middle of a pandemic crisis? New UK CEO Purvin Patel is almost six months into that challenge.
Annual market insight report online now
i-FM has published its latest Trends & Opportunities Report, providing a unique look at major events in the marketplace over the past year, their impact on the industry and how they, and events in the wider environment, are shaping FM for the future.
FM Brands Survey: the results
Brand is important in facilities management: 90% of FMs rank it as a key factor when buyers are procuring services.
Welcome to a new day at i-FM
We’ve made a whole series of changes that both refresh the look and feel of the site and enhance the operational efficiency. We hope you’ll like it!
Commercial property: time for a change
For a whole series of reasons there is change underway in the property world, but underlying this is a more fundamental question: what is property actually for?
RICS survey: Covid-19 making itself felt
The latest RICS UK Facilities Management Survey shows the healthcare sector still seeing the strongest growth in demand for FM services.
New research: FM looks surprisingly good
A new report on the UK facilities management market concludes that outsourcing will outperform the UK economy in 2020.
Is corporate branding important in FM?
The i-FM Facilities Management Brands Survey is back following a two-year pause. And with the challenges the market is facing now the timing couldn't be better.
RICS FM survey online now
RICS has launched its third quarterly survey designed to gather information on current and emerging trends across FM.
i-FM turns 20
We are celebrating our 20th anniversary this year, and to mark that we have produced a couple of articles that will delight anyone who is interested in how FM became the marketplace that we know today.
BCC clarifies meaning of cleaning and hygiene terms
The British Cleaning Council has stepped in to resolve any confusion or misunderstanding around industry terms, particularly important these days.
IWFM makes the case for fair pay
Working in partnership with the Living Wage Foundation, the IWFM has published new guidance on the real Living Wage.
Security industry set for post-pandemic growth
Despite an uneven performance stretching into next year, the global security market looks set for good growth according to new research.
RICS goes online
The 2020 RICS Strategic FM Conference rose to the pandemic challenge earlier this week, becoming the first such event to be held online. No doubt it will not be the last.
How often do you review your cleaning KPIs?
More than a quarter of FMs in the EMEA region admit that their organisation has not reviewed metrics and KPIs for commercial cleaning in the last five years.
RICS doubles capacity for upcoming conference
The annual strategic FM event, taking place this year online, hit its 500-delegate capacity a few days ago. That has now been upped to 1000 to meet continued demand.
Some optimism in a tough marketplace
With new business opportunities in short supply, turnover generally on a downward slide and the prospect of redundancies looming, UK FM companies have a lot to worry about. But some see positives on the horizon.
Businesses look to 'hold on' through coronavirus storm
A new building engineering services sector survey shows that almost three-quarters of businesses expect their turnover to fall in the second quarter of 2020, compared to the first quarter.
RICS market survey launches
RICS is currently gathering insights into how the facilities management sector is reacting to the challenges of the Covid-19 pandemic.
Covid-19: news, information and resources
Today sees the launch of a dedicated page on i-FM pulling together all of our pandemic reporting, together with links to resources, for easy access.
Public sector outsourcing market may be stabilising
April saw a 66% in new public sector contract opportunities compared to February according to Tussell, the market intelligence firm.
We're looking for information: you can help
We have two research projects underway: one in preparation for World FM Day and a second looking into the realities of today's FM business operations.
Prepare for significant change to workplace catering
Workplace takeaways, shift-based lunches and more pre-ordering are all likely to be part of a new service pattern when the covid-19 lockdown period has passed.
FM M&A: market stalls in face of covid-19
We began the year in an optimistic mood, writes BDO's Satvir Bungar in the firm's latest update on merger & acquisition trends in UK FM.
New covid-19 webinar: FM on the frontline
A sector that is too often overlooked or relegated to 'commodity service' is playing a critical role in the battle against the covid-19 outbreak. What does FM itself need and how can it access that?
Facilities management: news from the frontline
We have been talking to a range of service providers about their experiences of what covid-19 means for their businesses right now.
Cleaning sector counts as top-ten UK industry
New research by the British Cleaning Council has revealed that there are approximately 1.63m workers in the industry, making up around 5% of the UK workforce.
Think-tank warns on dangers of 'another Carillion'
The Institute for Government argues that Whitehall has yet to address the problems that led to the collapse of the construction and services group two years ago.
Should you be worried about a post-Brexit UK?
Almost half of British boards expect Brexit to damage their businesses, according to a Financial Times-backed survey of the FTSE 350 companies.
NHS Providers calls for major investment
A new report sets out the scale of the task required to rebuild and equip the NHS to make it fit for the 21st century.
Looking to the regions
Crane surveys show business buoyant in construction markets in four cities around the UK, no doubt tipping a growth in FM opportunities too.
2019: a good year for outsourcing
The value of outsourcing contracts of all types rose 10% in the EMEA region in 2019 as businesses sought to counter economic uncertainty by reducing costs and investing in new solutions.
Corporate real estate: what to expect in 2020
January is the traditional time to make predictions and resolutions for the year ahead and so it was that CoreNet UK brought together a panel to debate the big issues facing the industry. Cathy Hayward reports.
FM business confidence survey opens
The annual FM Business Confidence Index survey, backed by Barclays and IFMA UK, will test frontline market views within this key UK industry.
2019: the year in review
Our annual round-up of the key events in UK facilities management over the past 12 months is online now.
CBRE names top trends in FM
The latest edition of the firm's annual report highlights how changes in occupier needs are impacting FM strategies.
Workplace Futures: setting the agenda for FM
The bad news is that early-bird rates for February's conference are closing imminently. The good news is that all speakers are now confirmed for what will be a very strong programme.
Annual market insight report online now
i-FM has published its latest Trends & Opportunities Report, providing a unique look at major events in the marketplace over the past year, their impact on the industry and how they, and events in the wider environment, are shaping FM for the future.
Caution hits EMEA outsourcing
The annual value of Europe's managed services contracts dropped by more than €900m in the third quarter amid worries over Brexit, recession, trade and tariffs.
Features - Search found 45 features
Managing reputation in FM
An organisation’s reputation can live, or die, through its facilities management.
UK FM market insights: a year of change
Change over the period August ’23 to August ’24 highlights trends that could shape the future.
M&A in FM: outpacing the broader market
The merger and acquisition trend in the facilities management sector continues to demonstrate its resilience.
FM market growth: chipping away at the barriers
How do we avoid a lack of skills, learning & development and experience becoming a block on business development?
25 years on, and still the first thing you read
Fiona Perrin looks back — with a dose of nostalgia — on what makes i-FM the industry’s daily must-read.
A future of change built on a history of change
When i-FM launched just before the turn of the millennium, modern facilities management was already around 25 years old, writes Martin Pickard.
Private equity and UK FM: a growth story
Private equity investment shows no sign of abating. Fiona Perrin explores this trend, what funds are looking for and what it means to be owned by PE.
SWG at 30: a journey through the i-FM archives
Service Works Global, one of the most recognisable software brands in the FM and workplace market, turned 30 this April.
AI and the workplace: what do we really need to know?
Fiona Perrin talks with Inma Martinez, advisor to governments and businesses on the impact of artificial intelligence.
Growth, technology, experience: squaring the circle
With ambitions to grow and an increasing appetite for new technologies, are FM providers redefining ‘the workplace experience’?
The sleeping giant awakes
OCS, a business operating in FM long before anyone thought up that term, has been given a new lease of life. Here, we track the path that culminated in the group’s 2023 ‘rebirth’.
Government FM deals fall again in Q4 2023
UK government awarded 183 contracts relating to facilities management in Q4 2023, worth a total of £184m.
2025: market opportunities on the horizon
A series of factors create reliable demand for FM services and it’s not too soon to think about opportunities coming up in a year’s time.
Q3 sees over £1bn in FM contracts
The UK government awarded 274 contracts relating to facilities management in Q3 2023, worth a total of £1.1b.
The challenge of change
In the face of so much possibility and potential, how do FM service providers harness new technologies for the benefit of customers – and themselves?
Market insight: public sector contracts climb
Across the public sector 263 contracts relating to facilities management were awarded in Q2 2023, worth a total of £2.5b.
M&A in FM: a market update
Against a background of lingering uncertainty but cautious optimism, BDO’s Satvir Bungar looks at the prospects for more private equity involvement in UK facilities management.
The cherry on the parfait
If FM wants to prove its role, it’s time to put employee experience first, workplace specialist Debra Ward tells Fiona Perrin.
Market insight: public sector contract values down
The UK Government awarded 419 contracts relating to facilities management in Q1 2023, worth a total of £418mn.
Man on a mission
Robe Legge is in his element: the deal is done. We’ve got the business back, he says with real satisfaction.
FM: strategies for uncertain times
Uncertainty, change, agility, creativity: these are business-as-usual factors in FM. But could the industry be approaching a critical point where decisions made could reshape its future?
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FM is critical to EV charging infrastructure
The electric vehicle market is booming. Is this a market opportunity for the FM sector as solution providers, customers, or both?
Market insight: public sector procurement falls again
The UK government awarded 357 contracts relating to facilities management in Q4 2022, worth a total of £312mn.
The future of hospitality
It’s a bright one, says BaxterStorey, despite an array of challenges currently facing the commercial catering industry.
Market insight: security services
Many businesses outsource aspects of their operations, especially those that are outside their areas of expertise. The purpose, of course, is to help in achieving business goals and to facilitate day-to-day operations.
Market insight: public sector procurement falls significantly
The UK government awarded 246 contracts relating to facilities management in Q3 2022, worth a total of £280 million.
Smart cleaning: driving industry change
The cleaning industry has without a doubt undergone massive transformation in the last two years.
Market insight: public procurement up in second quarter
The UK Government awarded 321 contracts relating to facilities management in Q2 2022, worth a total of £872m.
Market insight: FM procurement falls in Q1 2022
The UK government awarded 264 contracts relating to facilities management in Q1 2022, worth a total of £360 million.
Collaboration: one key to achieving sustainability goals
We recently spoke with EMCOR UK executive director marketing and business development Jeremy Campbell about his involvement at this month’s Workplace Futures conference.
Market insight: Public FM procurement hits £5bn in 2021
The UK government awarded 252 contracts relating to facilities management in the fourth quarter of 2021, worth a total of £445m.
FM market outlook: 2023/25
As outsourcing picks up pace in the UK, FM providers can look forward to increased business opportunities in the mid-term.
FM market outlook: 2022
As the country strives to look beyond the shadows cast by the Covid-19, Baskar Sundaram offers some insights on the coming year.
Market insight: 292 public sector contracts in Q3
This is the third in a quarterly series of updates exclusively for i-FM from Tussell, the public sector procurement experts.
FMTech: PropTech’s big little sister
Until recently, in the FM community, only the PropTech startup ecosystem was getting clear attention. That is changing rapidly now.
Enhancing the value of facilities management
Baskar Sundaram looks at the changing face of public sector FM procurement, as evident in the upcoming Crown Commercial Service framework.
UK government facilities management contracts: Q2 2021
This is the second in a quarterly series of updates exclusively for i-FM from Tussell, the public sector procurement experts.
UK government facilities management contracts: Q1 2021
This is the first in a quarterly series of updates exclusively for i-FM from Tussell, the public sector procurement experts.
What’s driving food and drink trends?
Events of the last year have been instrumental in shaping consumer trends. The speed of change has been remarkable.
The i-FM News Review 2020
This was a year that started like any other, with reports of contract wins, business changes, people moves, as well as the familiar big themes in the marketplace: competition, sustainability, workplace trends.
Key to the future: staying flexible and creative
We know a lot about the state of the FM market these days, but what have lockdown conditions meant for FM suppliers? We spoke with one to find out.
FM post-crisis: a global perspective
What began as a crisis of health is now having widespread global economic and social impact. The way we work and live has changed.
Covid–19 and the UK facilities management market
As the economic implications of the global pandemic are becoming clearer, most FM businesses are scrambling to assess the impact on their top and bottom lines. Others are scrambling simply to survive.
Competing in a 'more for less' market
The facilities management industry is set to see increased challenges over the next five years on the back of large-scale property development in many economies across the EMEA region.
9 megatrends that every FM provider should know
Economic growth, globalisation, technological development... here are a just some of the megatrends that are shaping the future of FM, analysed by the experts at ISS.
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The FM market: navigating challenges and driving growth
The UK FM market, a powerhouse in Europe, is set to reach £42.8bn by 2027.
FM Standards: get involved
Legislation, regulation and contract compliance; KPIs, SLAs and QSHE; governance groups, industry bodies and those blasted consultants…
A few thoughts on 2022, and some on 2023
Simon Iatrou looks back, and then forward, from his perspective on the other side of the Atlantic.
FM: the next generation
Simon Ball reflects on 20 years in facilities management: what’s changed, what hasn’t and what needs to.
A better way to outsource
‘Collaboration’ is a term often bandied about in corporate boardrooms, rarely offering any true substance or tangible measurements.
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Security services: a changing landscape
Eighteen months ago security officers were walking through deserted streets, past shuttered shops and empty pubs and restaurants to protect empty buildings, or those with only a skeleton staff.
Halting the race to the bottom
It’s time for cleaning to stand firm. Dominic Ponniah argues that the industry needs to value itself and shout about its achievements.
The current state of FM and where we’re headed
I recall 2015 and 2016 very clearly. Those were years when we thought we knew what the future held for work, the workplace and facilities management in particular. We weren’t quite right.
Security: innovation is shaping the future
Jason Pope turns the World FM Day focus onto security services to show how Covid-19 has been the catalyst the industry needed.
Why do companies change FM suppliers so often?
On World FM Day, Alistair Scott argues that in order to break this cycle we need to first consider the causes behind it.
Why behaviours are key to our success in FM
To mark World FM Day, Debi Rowland offers some insights on skilling up for a career in FM.
Women in manufacturing: an opportunity in FM
In celebration of World FM Day, Ann Gent outlines the career prospects in what might fairly be called a neglected sector.
Facilities management has to change
But are large, traditional deals like Mitie's acquisition of Interserve FM the answer, Guy Hewett asks.
Unlocking the FM deal market: Mitie & Interserve
On the 25 June Mitie announced its intention to acquire Interserve’s facilities management division following the signing of a conditional share purchase agreement.
Perfect timing for a LATCO?
Maria Warner highlights how the waste sector has benefitted from a new hybrid business model in Oxford. Are there lessons here for FM more generally?
Are we all ready for the 'new normal'?
As companies start to understand the huge impact of covid-19, having to work extensively just to survive the unprecedented landscape, leadership teams are also faced with preparation efforts for what happens on the other side of the pandemic.
Testing your strategic growth plans
Every FM service provider has short- and medium-term growth strategies in place. But how effectively are the assumptions underpinning these strategies tested?
Time to build on what's been achieved
Despite the concerns about the economy due to the type of Brexit we ultimately get and more recently Covid-19, one of the constants is that the facilities management sector remains positive.
Balancing Brexit
The phrase 'business uncertainty' is becoming more prevalent as the implementation of Brexit moves into a more intense phase. Martin Reed, looks at the impact this is having both for his company and the sector as a whole.
Three things FM outsourcers should learn
A few years ago, I was fortunate enough to lead the UK financial and professional services outsourcing business for one of the world’s largest technology companies. We worked with some of the biggest banks, law firms and advisory groups.
The next generation of FM: which way forward?
The facilities management industry has been a place that's good for everyone. The slow and steady growth seemed guaranteed, and there was a well-known operating model for how to win. But the good times are over.
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