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Former i-FM editor Richard Byatt
Richard Byatt, a well-known figure in facilities management in the UK and beyond, passed away late last week following a brief illness.
Don't leave auditing untll the last minute
It is a fact of life: most people only ever decide to take action at the precise moment things go south, like a problem in the supply chain.
Closed for the holidays
i-FM is taking a break, and we hope you are, too. We'll be back with regular news, features and comment beginning Monday January 5th. In the meantime, best wishes for a very pleasant and relaxing holiday season.
Upbeat mid term report from Balfour Beatty
The infrastructure group says it is confident in the outlook for the business despite some uncertainties in the public sector.
Speed camera boss nabbed for speeding
Tom Riall, Chief Executive of Serco's Home Affairs business, has been banned from driving for six months after being caught travelling at over 100mph on a 70mph road in Suffolk.
i-FM and virus alerts
A very small number of licence holders (four that we know of) received an alert when they were logging on to i-FM over the past couple of days. The issue Ð which was not at any stage a serious threat to any user's computer Ð has now been resolved.
And now for something completely different
i-FM is taking a break - and we hope you are, too. We'll be back with regular news, features and comment beginning Monday January 5th. In the meantime, best wishes for a very pleasant and relaxing holiday season.
Haden Building Management re-brands
Haden Building Management has re-branded as Balfour Beatty WorkPlace.
EC Harris acquires RKW
EC Harris has acquired healthcare strategists RKW and in doing so has now created Europe's biggest healthcare consultancy.
WYG issues profit warning
Multidisciplinary consultant White Young Green has issued a profit warning saying its profits have gone into decline.
Costain partnership signs £40m schools deal
The Costain partnership has secured design and build contracts worth £40m for three new primary special schools in Bradford as part of the Building Schools for the Future (‚ÄúBSF‚Äù) programme.
2010 World Cup will be good for FM
According to a new report by Frost & Sullivan, facilities management is about to really take off in South Africa, thanks especially to the 2010 World Cup.
SGP bags Yum! Brand contract
SGP Property & Facilities Management has announced a new contract with Pizza Hut and KFC, part of restaurant group Yum! Brand.
Carillion wins Library of Birmingham contract
Carillion has been awarded a £157m contract by Birmingham City Council to provide a new library for the city.
HSE launches Wales section website
The HSE has unveiled a new website dedicated to the Welsh side of the industry and the biggest industry issues in that area.
Land Securities puts demerger on ice
Land Securities has announced that its three-way demerger has been stopped for financial reasons, meaning Trillium will remain part of the company for now.
Land Securities appoints new chairman
Alison Carnwath has been named as the new chairman of Land Securities with immediate effect.
Balfour Beatty wins Southwark schools deal
Balfour Beatty has been appointed preferred bidder for the £200m Southwark Schools for the Future project.
AMEC upbeat according to trading statement
A new trading statement issued by AMEC today shows record trading performance and continued strength in demand.
BSIA supports SIA action against Securiplan
The British Security Industry Association has welcomed the action taken by the Security Industry Authority against Securiplan following the company's gross breach of regulation under the Private Security Industry Act.
Hochtief bags Bahrain Airport deal
Hochtief Facility Management has announced it will take over facilities management at Bahrain International Airport together with its joint venture partner Bahrain Airport Company.
G4S unveils interim management statement
G4S's overview of its financial performance to 30 September 2008 shows that the company has benefited from recent euro and dollar strength.
ICM opens new training centre
Cleaning company ICM has opened a new British Institute of Cleaning Science accredited training centre in Hampshire.
Free H&S seminar announced
SGP Property & Facilities Management is holding a free H&S seminar aimed at small to medium sized businesses.
Compass optimistic for future
Catering company Compass has issued a trading statement saying it expects both annual revenues and margins to increase in all the territories it operates in.
BSA wants political support
The BSA has handed a pre-budget report submission to the chancellor asking for sustained political support and leadership.
IFMA green cleaning book announced
IFMA has published a new green cleaning book for facilities managers, which will be launched at the World Workplace 2008 Conference next month.
SSG moves for G4S
Security solutions group G4S has announced that it has received an offer to acquire the entire shareholding in its manned security business in France.
Loosing phone/internet is second biggest relocation worry
A new survey by the British Association of Removers (BAR) and BT shows that 37% of businesses worry about losing their computer or telephone connection when they move premises.
Cofathec wins British Library contract
Technical maintenance and energy management company Cofathec has won a 5-year contract with the British Library.
Rochdale Council announces BSF shortlist
A shortlist of three bidders has made it onto Rochdale Council's ambitious Building Schools for the Future programme (BSF).
Reliance FM appoints new FM specialist
Reliance Facilities Management has appointed David Belshaw as its new utilities and FM corporate responsibility specialist.
Annual FM Conference - Special offer only £149!
The last few places remaining, Hawksmere are offering a special last minute rate of just £149.
Extreme flexible working comes to St James's Park
Visit London, the capital's promotion group, has established the ultimate open plan office in the heart of the city, complete with reception, workstations, a meeting 'room' and watercooler.
Carillion consortium recognised for BSF project
The inspiredspaces consortium, made up of Carillion and the Royal Bank of Scotland, has won an award for the South Tyneside and Gateshead Building Schools for the Future (BSF) programme.
GSH wins hard FM contract with General Motors Belgium
Energy and facilities management provider GSH has signed a three-year contract with automakers General Motors.
IFMA unveils new board
The International Facility Management Association (IFMA) has announced its 2008-2009 board of directors, which will begin its term July this year.
UK businesses support flexible working
A new report from the Institute of Directors (IoD) has uncovered overwhelming support for flexible working from UK companies.
CIOB selects new president
The Chartered Institute of Building (CIOB) has chosen architect Keith Pickavance to be its new president.
Capita selected to be Glastonbury noise police
This year the organisers of the Glastonbury Festival will have to keep an eye on the volume or they will have to answer to consultancy firm Capita Symonds.
Carillion jv wins big in the Middle East
Carillion's joint venture business in the Middle East, AFC, has won five new orders worth £1.1bn in the Middle East.
Olympics size security operation
The 2012 London Olympics will bring with it an Olympic size security operation according to Reliance Security Services.
Inspace goes green
Social housing specialist Inspace has announced tough new targets in a bid to become the most sustainable house builder in the UK.
Autograph signs Babcock deal
Babcock Marine, the integrated naval engineering and support business, has awarded a two-year contract to Autograph Foodservice, part of Initial Catering Services.
WS Atkins announce increase in annual profits.
The UK's biggest engineering consultant WS Atkins has posted a 31% increase in annual profits.
Integral buys OCS M&E division
Integral UK and OCS Group have agreed to Integral's acquisition of the M&E division of OCS Engineering.
We're off....
i-FM is taking a break - and we hope you are, too. We'll be back with regular news, features and comment beginning Thursday January 3rd. In the meantime, best wishes for a very pleasant and relaxing holiday season.
Sykes becomes the new FMA Chairman
Richard Sykes was voted in as the new FMA Chairman at the AGM held last week, taking over from Gareth Hollyman.
Macro gains accreditation for ISO9001
After an extensive audit of its quality management processes, Macro has received official recognition from the British Standards Institute that its quality management system complies with the internationally recognised ISO 9001 standards.
Fast Food rubbish will power buildings
Fast food giant McDonalds has set up a pilot scheme where by packaging from its burgers will be used to power 130 buildings in South Yorkshire.
BSF failing to hit deadline
One week after Partnerships for Schools announced a review of the design and construction process it has emerged that just 12 schools out of 100 will be complete by March.
BIFM re-accredits two FM courses
The University College London MSc in Facility and Environment Management and Postgraduate Diploma in Facility and Environment Management courses have been reaccredited by BIFM.
UK businesses blind to waste laws
Most businesses don't know about new regulations that require all businesses to treat their own non-hazardous waste before disposal.
The axe falls at Erinaceous
Troubled property services group Erinaceous has announced that its finance director, chief executive, and his wife (company secretary) will step down.
Carillion JV wins NE schools project
The Carillion joint venture has been chosen for the £175m South Tyneside and Gateshead Building Schools for the Future programme.
PPP ruling could fuel bidding war for Metronet
A controversial ruling that held Transport for London responsible for up to half of Metronet's £2bn overspend, could start a fresh bidding war for Metronet, it was revealed today.
Olympics: O'Rourke out, Douglas in
Tony Douglas will replace Ray O'Rourke's on the board of the Olympic delivery partner after O'Rourke announces his resignation.
Interserve selected for St Helen's college project
St Helen's College has chosen Interserve as the preferred bidder for its £45m new college project.
BIFM annual review
The BIFM annual review was presented at the AGM last night, highlighting a succesful years trading.
DJ announces increased turnover and profits
Drivers Jonas has increased turnover to £90.3m in 2006/07 with profits up by 53% to £21m.
Inspace: Pre-tax profits and revenue up
Inspace has announced pre-tax profit up to £5.4m from £3.7m last year.
Profits up at White Young Green
Final year pre-tax profit before amortisation is up 37% to £16m at planning and construction consultant White Young Green according to its latest set of results.
Erinaceous withdraws results
Erinaceous has withdrawn its interim results, which were due to be published today.
CIOB launches new faculty
The Chartered Institute of Building has launched the Faculty of Building Control and Standards.
Participants wanted for Euro FM mapping exercise
Villa FM, the European Centre for Facilities Management, has started its first European wide research project.
Land Securities might split away from LST
Property company Land Securities is considering the option of allowing LST to breakaway from the group in a bid to unlock shareholder value.
Erinaceous in emergency talks
Property services company Erinaceous is in emergency talks with lenders after it admitted it nearly breached its banking covenants.
Innovate Property wins BREEAM Office Award
The Innovate Green Office at Thorpe Park, Leeds, has won the 2007 BREEAM Awards Office category for its outstanding achievement in environmental design and management.
New speakers unveiled for TWM event
Three new speakers have been confirmed for the Total Workplace Management FM & Estates event to be held at London Olympia on 10-11 October.
Turner & Townsend restructures
Construction and management consultancy Turner & Townsend has restructured its business to give a global edge.
BAA delays framework deal
BAA will not choose the contractors for its £9.5bn airport projects until March next year - 10 months later than expected.
Aramark selected for H&S award
A Scottish award for occupational health and safety will be presented to Aramark Offshore next week.
BIFM to uproot
After 14 years in Saffron Walden, Essex, BIFM's head office is moving down the M11 to Bishop's Stortford in Hertfordshire.
Dont forget the BIFM AGM, but try and forget its not the fellows forum
The BIFM has been accused of misleading members regarding a pre AGM forum today.
PFS orders procurement review for BSF scheme
Partnerships for Schools is inviting the Building Schools for the Future community to take part in a review of the BSF procurement process.
De-Pack embraces a greener environment
A new plant, which recycles aerosols leaving no trace, is set to play a major part in diverting 600 million aerosols away from landfill every year.
Lionel Prodgers launches 'agent4FM'
Lionel Prodgers has launched a new venture days after his departure from Integrated fm.
Balfour Beatty signs Tameside PFI
Services group Balfour Beatty has reached financial close on a 34-year £77m hospital PFI deal with Tameside and Glossop Acute Services NHS Trust.
IFMA identifies eight trends that will shape FM
The International Facility Management Association has unveiled the results of its forecasting workshop.
BIFM extends deadline for papers
The deadline to submit papers for the BIFM's Annual Conference 2008 has been extended to Friday 28th September.
Capita Architecture will design zero-carbon buildings by 2010
As part of it's new sustainability strategy Capita Architecture will be designing zero-carbon buildings by 2010.
Lib Dems: We'll make Britain carbon neutral by 2050
The Liberal Democrat party announced plans to make Britain carbon neutral by 2050 at its autumn conference yesterday.
UNWIRED announces WorkTech07
The 4th annual WorkTech conference will take place on Tuesday 13th November at the British Library in London.
IFMA call for presentations for EFMC
The International Facility Management Association has issued a request for professionals to put themselves forward to present to the European Facility Management Conference 2008 in Manchester.
OCS Security signs 4-year security contract
Thurrock District Council has selected OCS Security to enter into a 4-year partnership agreement to provide security services to managed properties in Thurrock.
Inviron announces M&E contract win
Building services and facilities management provider Inviron has won a mechanical and electrical maintenance contract with the Environment Agency in East Anglia.
Apologies for service loss
Technology works wonders until it doesn't - and then recovery takes time.
MailSource in hospital
Guy's and St Thomas' NHS Foundation Trust has appointed MailSource to provide mailroom services, management of postal and courier services and the secure transit of medical records.
Reliance loses MD
Reliance Integrated Services MD Peter Fisher has resigned after less than a year with the company.
FM organisations focus on career building
There is a heavy emphasis on skills development and career building at the leading facilities organisations as we move through the first quarter of 2007.
Reforms for public sector procurement on the way
The government has unveiled a raft of public procurement reforms with the goal of delivering world-class public services.
Johnson confirms integration of divisions
Workplace Management emerged from 2006 trading in line with expectations. It is now in the process of being integrated into sister company SGP, according to a trading statement issued today by Johnson Service Group.
We're off…
i-FM is taking a break - and we hope you are, too. We'll be back with regular news, features and comment beginning Wednesday January 3rd. In the meantime, best wishes for a very pleasant and relaxing holiday season.
Sodexho returns to profit in UK
Sodexho Alliance has reported group revenue for 2006 up 9.4% to €12.8bn (£8.6bn). Growth has been strong in both food services and facilities management, the group says.
Clients looking for new kind of builder
New research shows that 74% of clients favour contractors with experience of using web-based collaboration systems or project extranets to deliver construction projects.
Kirklees PFI passes scrutiny review despite shredding of records
A scrutiny panel at Kirklees Council has reported on its multi-million-pound schools PFI programme and found a few key lessons to learn.
Closed for the holidays
i-FM is taking a break - and we hope you are. too. We'll be back with regular news beginning Tuesday January 3rd. Best wishes for a very pleasant and relaxing holiday season.
Dates for Scottish security regulation announced
The proposed dates for the regulation of Scotland's private security industry were announced today at the first meeting of the Security Industry Authority Licensing Scotland Project Board.
Jobs email sets new record
i-FM's weekly jobs email has reached new heights (or is that length?) with the current edition featuring over 135 live opportunities.
Last chance to join in Audit - and the prize draw
i-FM's annual survey of the UK FM sector will close at the end of the day on Friday, July 1st. This is the last chance to add your views to the research and to ensure your name is entered in the prize draw.
Two shortlisted in first London Excellence Awards
Two facilities management companies are among the 18 organisations shortlisted in the first London Excellence Awards, a new scheme that aims to celebrate the capital's outstanding enterprises.
Mapeley makes stock market debut
Mapeley has sold 5.6 million shares, 25% of its equity, for £23 a share to raise £128m.
Too many suppliers still ignoring customer satisfaction
Early returns from this year's i-FM Audit of the UK FM Sector point to continued high levels of customer dissatisfaction with suppliers, with many labelled 'complacent' by FM buyers.
Five companies make CSR rankings
Five facilities companies are listed in this year's Business in the Community corporate responsibility index, along with the parent of a sixth.
Mowlem consortium takes housing PFI
Mowlem, a key member of the Yorkshire Transformations consortium, has reached financial close on the £265m Leeds Swarcliffe Project, a social housing PFI.
Rentokil FD to leave
Roger Payne, finance director at Rentokil Initial plc since 2001, is to leave the group.
VAT ruling on fuel could cost millions
Businesses can no longer reclaim VAT on business fuel using a mileage rate, according to a ruling made by the European Court of Justice recently.
Facilities companies squeeze into 100 best
This year's list of the 100 best companies to work for includes just one that describes its business as facilities management. But a number of others have a definite overlap with FM.
BIFM to support cancer charity
BIFM chairman Mick Dalton has pledged the Institute's support for Marie Curie Cancer Care, the first charity to benefit from the new ‘Chairman's Charity' initiative.
CFM selects first gold award winner
The Centre for Facilities Management has made its first Gold Quality Managed Facility award to Belgrave House, the new 25,000sqm office development in London.
Businesses still not prepared for attacks, IoD warns
Too many businesses still need to do more to prepare themselves for the possibility of a terrorist attack, concludes a survey of 500 IoD members.
New guidance on whole life value procurement
New guidance on procuring building projects on the basis of whole life value has been developed by a DTI-funded project.
Business continuity good practice guide updated
The Business Continuity Institute has published a substantially revised version of its 'Good Practice in Business Continuity Management' guidelines.
Test your partners every five years, Latham urges
Sir Michael Latham, author of the landmark report 'Constructing the Team' - which effectively launched partnership in the building professions - today urged firms working in such relationships to review them regularly, ideally on a 4 - 6 year schedule.
McAlpine forges link with business school
Alfred McAlpine Business Services has been selected to endow a chair in customer management at Manchester Business School.
AMEC raises £95m to fund investment programme
Project management and services company AMEC will raise up to £95m in cash through a placing of up to 30m new shares and plans to use if on further growth.
FM market confidence on the rise
The i-FM Barclays Business Confidence Index has climbed upwards for the second quarter running, reaching 84% for Q1 `05.
The unhelpful side of technology
We apologise if you have missed your headlines email over the past day or two, or if you have emailed us and we haven't responded. Gremlins got into our systems and caused a bit of upset - but we've seen them off and everything should be back to normal.
Jarvis EGM approves Tube Lines deal
Jarvis shareholders have approved the sale of the company's Tube Lines stake, a key move in its survival strategy.
Closed for Christmas
i-FM is taking a break. We'll be back with regular news beginning Tuesday January 4th. There are some big plans for 2005, and we'll be telling you more about these soon, too. In the meantime, we wish you a very pleasant and relaxing holiday season.
Santa given exit clause by staff
Office Christmas parties are hard work, disruptive and dull says new research from the Chartered Management Institute. Many think that traditional celebrations don't belong in the workplace.
WSP reports strong performance
In a new trading update, multi-discipline consultancy WSP says its order book is growing 'in many market sectors', its financial performance is 'good' and it anticipates a 'strong start' to 2005.
Santa goes tax-free
If you still haven't rewarded your staff for a year's good work and you want to do something that won't cost the business anything in tax, Roy Maugham of accountants UHY Hacker Young suggests one of the following.
LST and Eurest team take green awards
Business caterer Eurest, working in partnership with Land Securities Trillium, has won environmental best practice awards for foodservice contracts at the BBC and the Department for Work and Pensions.
Serco named most admired support services company
Serco has been named as Britain's most admired support services company and 6th most admired company in the country in a Management Today magazine survey.
Organisations join attack on EU procurement practices
The CBI and the CIOB have both joined in the mounting criticism of European procurement rules that give local companies a 'home team' advantage.
Pressure grows on single-service providers
Client companies are increasingly looking for a diverse service offering, a trend that could spell the end for many specialists.
Carried away with the excitement of it all
Oh dear. FM World's salary survey leaflet has upset a few people.
BIFM charity casino raises over £8500
The Service Works-sponsored casino at this year's British Institute of Facilities Management awards dinner raised over £8,500 which has gone to the BBC's Children in Need Appeal.
NAO risk management review provides good advice
The National Audit Office has completed a review of risk management procedures in central government departments - and its recommendations apply to every organisation confronted with risk.
ISO to provide social responsibility guidance
ISO, the international standards organisation, is to develop a new standard for social responsibility. The 'guidance document' will be widely applicable but is not intended for use in certification.
Reliance finds success with FM
In a trading statement covering the six months to the end of October, Reliance Security Group says the security services has been 'challenging' but FM remains 'dynamic'. Overall, the group is performing in line with expectations.
How does social responsibility fit into FM?
A simmering dispute about fair pay for support services staff, which flared up recently at Canary Wharf, raises some questions for facilities managers. Does this sort of issue belong to FM? Or is it solely in the hands of the service delivery companies?
Financial sector to test continuity plans
The UK's three senior financial bodies - the Treasury, the Bank of England and the Financial Services Authority - have devised a market-wide business continuity test to be carried out on November 22nd.
No end in sight for Holyrood
The new Scottish Parliament building may be officially open, but work is set to resume in order to finish the project - though it appears unclear when that might happen.
Silo mentality lives on - to our cost
Business-related services is the fastest growing sector in both the UK and the European economies. Yet too many of the companies involved, and their industry associations, persist in a 'silo' view of the world that is holding back further development.
United Utilities FM takes top business award
United Utilities Facilities and Property Services has won the 2004 UK Business Excellence Award.
Dubai airport accident mars conference success
Delegates at the 10th annual Facilities and Maintenance Management conference in Dubai were shaken by the news early today of a construction accident at Dubai Airport, which resulted in at least five fatalities.
NHS moves towards recovering costs from businesses
The government has published for consultation new draft regulations for an expanded NHS injury costs recovery scheme. Businesses are in the health service's sights.
Two facilities companies in running for top business awards
MacLellan and United Utilities Facilities & Property Services have both been shortlisted for major business awards.
Survey prize money goes to charity
Lisa Knowles of WS Atkins - winner of the first prize in the competition for respondents to the i-FM survey of the facilities management sector - has donated her winnings to charity.
i-FM survey prize winners announced
i-FM's landmark survey of the facilities management sector closed yesterday, and today we can reveal the names of the lucky participants who won the top prizes.
McAlpine does the Olympics
The Alfred McAlpine-sponsored British Olympic sailing team has made history as the most successful Olympic sailing nation with two gold medals thanks to Ben Ainslie in the Finn and Shirley Robertson, Sarah Ayton and Sarah Webb in the Yngling class.
Survey deadline extended: more chances to win those prizes
We have bowed to the realities of holidays in August and extended the deadline for participating in i-FM's major survey of the facilities management sector. You now have until the end of the month to make your views count.
Keep yourself up-to-date
i-FM's entire technical team has been working furiously, adding new materials to the site in order to ensure that we remain the leading portal for facilities management news and information.
Gaining recognition in an uncertain world
i-FM has been shortlisted for the BIFM 'best article in FM journalism' award.
Mowlem gets on with the business of developing the business
With completion of the reorganisation of its support services side following on last year's rebranding exercise, Mowlem has carved out its territory for the future.
CBI criticises public procurement methods
The government will struggle to achieve planned efficiency savings without a radical overhaul of public sector procurement, the CBI says.
Changes to postal costs on the horizon?
Royal Mail is proposing to switch from the traditional weight-derived pricing to a system based on the size of the envelope, warns service company MailSource.
GSH sets charity record
Facilities services solution provider GSH has broken its own record for the amount of money raised for charity.
Johnson Controls to plan FM for landmark tower
The team working on London Bridge Tower, the 1,016 ft 'glass shard', a mixed use development designed by architect Renzo Piano, has been joined by Johnson Controls as consultant for strategic facilities management.
Another chance to win facilities publications
International Facilities and Property Information is hosting a competition via its website where i-FM readers can win publications, including the well-respected Facilities Economics by Bernard Williams.
i-FM marks 5th birthday with definitive FM audit
As part of its drive to consistently upgrade services to subscribers, i-FM is building on its successful Trends and Opportunities report, by commissioning a much wider-ranging survey of those who manage the UK's workplaces.
BIFM conference organiser collapses
Folio Events, organiser of the BIFM conference amongst other events, has called in the receivers.
Free competition to win facilities publications
International Facilities and Property Information is hosting a competition via its website where i-FM readers can win publications including the well-respected Facilities Economics by Bernard Williams.
Dalkia extends Welsh assembly and DWP contracts
Dalkia has won a further extension to its 5-year contract to provide FM to The National Assembly for Wales as well as technical services for the LST extension to its DWP contract.
Last call for entries to the i-FM e-business award
The closing date is fast approaching for entries to the i-FM e-business award, part of the prestigious PFM Partnership awards and awarded to innovative e-initiatives in FM.
IT update: connect to the right cabling information
Making the choice about the right cabling for your business when planning a new IT system or relocating staff may have a critical impact on your business. I-FM's latest technical update will ensure you have the knowledge you need
East European cities 'will be among top 10 corporate locations'
Budapest, Prague and Bratislava will become top 10 cities for doing business following EU enlargement in May 2004, predict DTZ Research.
It's time to enter the i-FM e-business Award
Have you got a great intranet, extranet, e-procurement initiative, online PR and marketing campaign, project website, online benchmarking or other e-tool? Then enter the i-FM e-business Award and receive the recognition you deserve.
ISS wins cross-border DAF deal
International synergies are expected as ISS extends its specialist cleaning work with lorry manufacturer, DAF across the Netherlands, the UK and Belgium.
i-FM grows into the future
i-FM is evolving alongside its rapidly growing readership to provide premium market data on both suppliers and buyers across the industry.
CABE to be tested on conflict of interest
CABE, the Commission for Architecture and the Built Environment, is to be the focus of an independent audit into conflict of interest issues.
We're sorry! Technology beat us for a moment!
A glitch in the system means we've sent some news that won't make sense to your mailbox this morning - and we want to apologise. We are working hard to make the service better for you, but this morning technology got the better of us.
More user-friendly i-FM dispatches
From today i-FM's regular dispatches, including the daily news headlines and summaries, will arrive in your in-box in the easier to read HTML format.
Capita reports strong growth
Year-end figures from Capita group show 2003 turnover up 20% to £1,081m, with profit before tax up 23% to £121.1m. Earnings per share were up 25% to 13.04p.
Rentokil pushes ahead; Security is the star
Preliminary results to December 31st show that Rentokil Initial plc achieved an increase in turnover of 6.9%, taking the group total for 2003 to £2,471.1m. Some of the best figures were recorded in the security division.
Jones Lang LaSalle CEO resigns
Chris Peacock, president and chief executive officer of real estate services firm Jones Lang LaSalle Incorporated has resigned, it was announced in Chicago today.
Statement in relation to Opale article
On 13th October 2003 i-FM published a news item about Opale Management Services and Neil Longley: this article has now been removed from i-FM's website.
New Year news roundup 2003
A summary of news over the holiday period including a new FM skills forum this month; questions over PPP schools in Scotland; Mowlem sells DLR extension stake; Regus rights issue take-up.
i-FM's Christmas Break
The i-FM team is taking a break but we'll be back in the New Year with a roundup of news over the festive period.
Scrooge lives: the downside to the holiday season
Christmas should bring out the best in people - but it can also bring out the worst, as distractions and disappointments emerge in seasonal disarray.
Quality accreditation for TCS
Trammell Crow Savills (TCS) has successfully achieved registration to the latest ISO 9001:2000 standard, following a comprehensive review of the TCS quality management system over the past year.
Johnson Controls recognised for SA book initiative
The work of Johnson Controls in supporting the collection and distribution of books to schools and communities in South Africa has brought it an award.
MITIE founder dies
David Telling, former chairman of the MITIE Group and creator of the equity model which underpins it, died on Friday after a long period of illness.
i-FM remembers the victims of 11th September
The i-FM team remembers all the victims of the terrorist attacks on 11th September 2001, including the facilities staff and service contractors who were in the World Trade Center and Pentagon to prepare for another working day.
Few answers but some lessons from US blackout
Three months before the biggest blackout in North American history, an industry watchdog warned that grid sections covering parts of the Northeast and Midwest were particularly vulnerable to 'cascading events'.
ISS transports patients across borders
Danish patients travelling to ISS-run hospitals in Sweden in order to reduce waiting times, are now being offered free transport.
RSA - major players still very much in the game
Covista and Mapeley told i-FM today that while Royal & Sun Alliance may have withdrawn from an ambitious real estate partnership, the future of workplace services are still very much the subject of discussion.
UBM buys Builder Group and Barbour Index
United Business Media has acquired Aprovia UK, the owners of construction publisher and event organiser The Builder Group and Barbour Index, the information services provider.
Carillion takes another award
Carillion has come top in the best corporate social responsibility class for a non-FTSE 100 company in the 2003 Investor Relations Awards.
Carillion makes an impact with gong
Multi services company Carillion plc has been named Business in the Community's large company of the year 2003 - and also walked off with the impact on society award at the Examples of Excellence gala held late last week in London.
Derek Butcher remembered
Friends and colleagues have paid tribute to Derek Butcher, one of FM's founding fathers, who died last week.
Derek Butcher, FM pioneer, dies
Another prime mover in the early development of UK facilities management has gone. Derek Butcher, known to so many in the profession around the world, died last week.
Charles Schwab changes FM
Bristol-based Principio has been awarded the contract to provide FM at Charles Schwab's offices in Birmingham, Milton Keynes and London.
BSI offers new continuity guidance
Business continuity management is more than controlling risk, handling a crisis or recovering from disaster, says the BSI. To prove the point, it has published a new guide explaining the principles, process and terminology.
Foreign investment in London up
Foreign direct investment in London increased by one third last year according to a new report.
Jarvis chairman dies
Lord McGowan, chairman of Jarvis plc, died last night after a brief illness.
Competition launched for World Trade Center site memorial
Following the selection of a design for the redevelopment of the devastated World Trade Center site, an international competition has been announced to design a memorial to those killed on 11th September 2001 and in the 1993 bombing.
Clarification: Taylor Woodrow and M&S
In an article of 25th March 2003, i-FM referred to the helpdesk solution as Maximo.
Hugh Channon, one of FM's founding fathers, dies after illness
Hugh Channon, a principal in facilities management training and conference company Quadrilect and a familiar figure on the FM scene, died on Monday 14th April.
UK businesses neglecting disaster planning
Organisations of all sizes are failing to plan for possible disruption to their business operations caused by war and terrorism, according to research into business continuity planning by the Chartered Management Institute.
US Defense Dept slammed for lack of facilities strategy
Talk about bad timing. As America gears up for war in Iraq, the General Accounting Office - a federal government watchdog - has published a report lambasting the Department of Defense for comprehensive neglect of its facilities.
New Year news roundup 2002
A summary of news over the holiday period including Tube PPP signing; Unison anti-PFI campaign; Carillion hospital PPP deal; sale of Regus stake; East Lothian schools PPP; JP Morgan Chase IT outsourcing and new fast-track surgery-centres.
i-FM's Christmas Break
The i-FM team is taking a break but we'll be back in the New Year with a roundup of news over the festive period. We wish all our readers an enjoyable Christmas and a happy, peaceful & prosperous New Year.
Turner & Townsend financial manager leaves company
Barbara Cooper, responsible for financial and personnel matters, is leaving Turner & Townsend after 18 years.
BT teleworking initiative declared a success
An in-depth survey of nearly 2000 teleworkers at BT has found that they are working longer hours but see the pay-off in a better quality of life.
FSA warns insurers on business processes
The Financial Services Authority has offered some good news about insurance companies - but at the same time has issued a warning about how they run their businesses.
i-FM remembers the victims of 11th September
The i-FM team remembers all the victims of the terrorist attacks on 11th September, including the facilities staff and service contractors who were in the World Trade Center and Pentagon to prepare for another working day.
Citex facilities engineer awarded MBE
Kevin Wilson, facilities engineer for the Citex Group, has been awarded an MBE in the Queen's New Year Honours list for services to agriculture.
Facilities Business closes
The Builder Group has decided to cease publication of its award-winning Facilities Business title.
New era for i-FM
i-FM, the leading source of FM news and market intelligence, is now a premium rate service.
Emcor's FM company launched
Emcor Group has officially launched its facilities management company Emcor Facilities Services.
Baker FM captures Sparrow
Facilities management company Baker FM has appointed Mike Sparrow as sales manager.
i-FM launches new market intelligence product
i-FM has developed a market intelligence service to meet the growing demands of an expanding and increasingly sophisticated marketplace.
Women's pay still 18% less than men's
Women are still getting paid less than men - resulting in a financial deficit that could add up to as much as £250,000 over a lifetime, according to a new report.
Mixed feelings about planning proposal
The Government's proposal to speed up the planning processes for major infrastructure projects has stirred the pot. The CBI is making detailed demands for a radical shake up while the developers and contractors are reluctant to make any noise.
Smart cards pay dividends at investment HQ
Cashless payment technology is proving a valuable asset at the new headquarters of a leading global investment institution - which manages £38bn worth of clients' funds.
Wannabe racing drivers compete in Metzger Grand Prix
Over 35 top industry names gathered in Shoreditch on Wednesday night, to find out just who was the fastest over 300 metres.
New Health and Safety manager at Rentokil
Simon Nunn has joined Rentokil Initial Building Services as Health and Safety Manager.
New non-executive director at Amey
Amey plc have appointed John Biles as non-executive director of the company.
Commission guidance on data protection rights
Premises managers responsible for CCTV or computer systems may be pleased to know that the European Commission has recently published a guide entitled 'Data Protection in the European Union' aimed at individuals and businesses.
AA calls for fleet safety self-assessment
Fleet managers should introduce safety self-assessment forms for their drivers as part of a battle-plan to cut road accidents, according to AA Business Services.
Interserve in confident mood
Interserve chairman Mike Bottjer gave an upbeat assessment of the group's prospects at yesterday's AGM.
New direct rail service between Norwich and Cambridge
he Strategic Rail Authority has made its largest ever Rail Passenger Partnership Award to a new direct service between Norwich and Cambridge.
Features - Search found 100 features
Tailored Solution
Elliott Chase writes: Almost two months into the acquisition of Taylor Woodrow by VINCI PLC, we felt it was time to find out more about the impact on Taylor Woodrow's FM offering.
Driving Change
Jane Fenwick writes: Property and FM have been the 'Cinderella' of the manufacturing sector, but those organisations that take control of their property costs can see benefits.
Driving Change
Jane Fenwick writes: Property and FM have been the 'Cinderella' of the manufacturing sector, but those organisations that take control of their property costs can see benefits.
Carbon Commerce
Kit Harvey and Tom Bainbridge explain a mandatory carbon trading scheme to be implemented in public and commercial organisations.
Facilities Management Legal Update
Kelly Mansfield rounds up some of the key issues that are - or should be - on every FM's agenda.
Renewables Support
Frank Booty reports on grant support available for organisations wanting to introduce renewable technologies.
What does 'Service Quality' Mean?
Paul Carder writes: How do contract managers assess service quality? Communication, reliability, assurance and responsiveness turn out to be more important than price.
FM's Place in Design and Construction
Pete Brumby looks at the benefits for clients of getting FM advice right from the start of a project.
FM and Purchasing
Tim Springer asks: Before the sale, how much is too much to expect from vendors?
FM Organisations Quarterly Review: Q4 06
Leading organisations active in facilities management summarise their plans, programmes and views for the fourth quarter of 2006.
A Value Based Decision
Nigel Herbert asks 'should soft services be in or out of PFI contracts?' in the wake of recent Treasury guidance.
FM Organisations Quarterly Review: Q3 06
Leading organisations active in facilities management summarise their plans, programmes and views for the third quarter of 2006.
Taking on FM responsibility
Gareth Hollyman explains how Jones Lang Lasalle, recently in the news following major contract wins with Procter & Gamble and Sun Microsystems, mobilises its FM services for new client portfolios.
Surveyors Step Up
Jane Fenwick met with Alan White and Mike Cant to learn about their plans to raise the profile of FM to support RICS members in FM roles and improve professionalism in the sector.
Power for Converged World
Robin Koffler writes: The drive towards cutting costs in the corporate world is spawning a new generation of converged technology, which is having a direct impact on the responsibilities of the facilities manager.
Making a Match
Sezgin Kaya argues that benchmarking with other in-house FM organisations in the same business sector is ‘dysfunctional'. It is more effective to compare the similarity and dissimilarity of FM organisations, he says.
Fit for Learning
Jane Fenwick visited the new City Lit facility and spoke to its principal, Peter Davies, to learn that efficient and effective management of educational facilities is increasingly impacting on educational outcomes at all levels.
Rating Energy Use
Andrew Bray looks at the implications of the Energy Performance of Buildings Directive and discusses what premises and facilities managers can be doing now to smooth its implementation.
Cleaning Up Across Europe
Jane Fenwick writes: Migration, labour costs, TUPE, daytime cleaning and best practice are just some of the issues under discussion in the European Federation of Cleaning Industries.
What's Cooking?
Hazard Analysis and Critical Control Point (HACCP) procedures, training and industry guidelines must become everyday compliance tools in the catering industry in the wake of new European Food Safety regulations, as Graham Sheppard explains
A Burning Issue
As winter approaches and the prices of utilities continues to rise, Frank Booty looks at an intelligent way of reducing fuel consumption in the boiler room while maintaining room temperature
Rating Energy Use
Andrew Bray looks at the implications of the Energy Performance of Buildings Directive and discusses what premises and facilities managers can be doing now to smooth its implementation
Accident Book Plus
Embracing a health and safety culture involves the pro-active involvement of staff at all levels to be effective, together with support materials and on-line resources of the kind developed by ESS-UK
A Waste of Space?
Studies show that office space is not being used efficiently and it often does not meet the needs of the business. Jane Fenwick talks to Lydia Ney and Jacqui Harrington about an approach that looks at both design and behaviour to identify the solution
Banking on Winning
The 2012 Olympics in London is the biggest business opportunity for decades for the support services and construction sectors. Nicki Thomson says companies bidding for business need to take financial advice at an early stage
Making the Switch
Pioneers in flexible working, BT's integrated strategy has prepared its people for more changes to come in business, property estate and facilities services, as Jane Fenwick discovers
FM Training - Racing to the Finishing Line, or Falling at the First Hurdle?
David Morris writes: Higher Education applications are up by 8% overall. Where is facilities management in this environment of ever-increasing educational success? Can it be included in the trend toward the growing availability of higher qualifications?
Built Fast to Last
Modular buildings are increasingly become regular features of schools, hospitals and offices across the country as Jane Fenwick found when she visited Portakabin's York factory where complex modular buildings are built and fitted out
Network Control to FMs?
Converged building networks means that from voice and data to BMS, security, fire detection and even vending machines, the future is on one IP network. But whose network will it be? Philip Ross argues that the FM should take control.
Patching with Intelligence
As FMs become increasingly responsible for service interconnections within a building, an IIM system offers reductions in operational and maintenance costs, and new efficiencies in both maintaining records and undertaking actual patching work with mini
Benefits in Hand
BSRIA has recognised that computerising the work and activities of engineers by using hand held technology is one of the ways forward in achieving improved efficiencies across the industry. Paddy Hastings describes the benefits achieved in its pilot co
Catering for Change
Managing a catering facility can require a significant investment of time and resources. Mark Sephton analyses the real costs and considers an alternative approach to managing catering equipment in the commercial kitchen
Critical Support
Creating the right conditions in which air traffic controllers can concentrate while they manage the skies above us, and keeping the power and building systems running at all times, is the responsibility of EMCOR. Jane Fenwick reports from NATS, Swanwi
X-Ray Vision
Screening every item that enters a high profile public sector organisation needed a security service to be specially designed by partners Amey and TNT Managed Services, as Amey's Garrie Hunter and TNT's Tim Robb explain
Cell Generation
As the Government ponders a return to large scale nuclear power, Frank Booty examines the progress of fuel cell technology which has long promised to generate energy for individual buildings as well as towns and cities
Active Management
Staff complaints and excessive energy bills are the outcome from poorly operated ‘mixed mode' buildings. As Andrew Martin explains, they can offer comfortable conditions using less energy than fully air-conditioned buildings but they do require active
Interview with Jeremy Waud
Jane Fenwick talks to JEREMY WAUD, managing director of Incentive FM, the maintenance and engineering service provider at Gleneagles Hotel which next month hosts the G8 summit
Efficiency Review
Without regular reviews of maintenance regimes buildings can become less efficient in operation. John Warburton describes how a strategic maintenance review at the Lloyd's building transformed efficiency and responsiveness
Sustaining Values
A central theme of the OPD Conference this spring was the environment and sustainability. As Keith Pratt reports, time is getting short to take effective action to protect the value of property portfolios that don't meet new sustainability factors
Club Saves Power
Retailers are coming under growing pressure from all sides to use less power while at the same time improving the customer experience and service standards in their stores. Some have joined with their competitors in REEC to share knowledge and save &po
High Stakes
Safety standards and training come under the spotlight as new Work at Height Regulations come into effect to tackle the main cause of death and injury in construction and maintenance sectors. Alan Herbert explains the responsibilities that FM's now fac
Workforce Agenda
Employment issues both generally and in the public sector featured strongly in New Labour's policies and significantly impacted outsourcing companies. Norman Rose looks at the legacy of the 2-tier workforce, Agenda for Change and TUPE policies
Under One Roof
At the same time as it was masterminding the move of Barclays into its new HQ building in Canary Wharf, Johnson Controls was making some big changes of its own. Jane Fenwick reports from its new HQ in Farnborough
Value Gained
Last month's annual BIFM conference in Cambridge held concurrently with the first EFMC 2005 in Frankfurt saw about 800 people involved in FM coming together across Europe. Giving a glimpse of both events is Peter Middup in Cambridge and Jane Fenwick in
Intelligent Information
Delivering accurate, real-time visibility of job status and performance reports across the portfolio on a 24/7 basis requires a fundamental change in approach to post contract control and management information from outsourced FM providers, as Maxwell
Decent Homes
With FM expanding into the housing sector, Jane Fenwick looks at how FM expertise and its partnering ethos has contributed to improving the living conditions of the most vulnerable through to the more affluent
Promises, Promises
Amidst the hype of a General Election, it is hard to recognise the policies and pledges that will make a difference to the FM sector. In his second article, Stephen Hoare highlights areas of importance to the future prosperity and effectiveness of the
The Next Big Thing?
Michael Cant reflects on his experience in infrastructure and FM change within the higher education sector, and argues that FM is failing to see the opportunities and not meeting the challenge of playing a more central role in the future
Power Moves
In January, the last of the 1,575 civil servants from the Inland Revenue and Customs & Excise, moved into Whitehall, marking the end of the construction phase of the pioneering PFI project to finance, renovate and improve Government office accommod
Manage and Move
As retailer, John Lewis, works though a business reorganisation, its relocation partner, Total Move Solution, co-ordinates not just the internal moves but also the refurbishment of office space. Jane Fenwick reports on how this extended role meets the
Labour's Legacy
As the nation gears up for the next General Election, Stephen Hoare examines the legacy for facilities management of two terms of New Labour Government. Next month, he will look at what the FM sector wants from the next Parliament
Data in Danger
Expensive fire protection systems protect the data hubs of most organisations. However, unless the Comms Room enclosure is air tight, they will not work effectively as Jane Fenwick discovers
FM Long Distance
Meeting in a transcontinental video conference, Britons and Australians discussed the attributes and development of their respective FM sectors, PPP/PFI and IT for FMs in a wide ranging debate. Jane Fenwick reports on the debate
Regional Renaissance
The Hays Facilities Management Salary Survey 2004 provides an insight into the FM market's emerging trends. Hays' recruitment consultants around the country look behind the figures at what is likely to shape recruitment and salaries for the FM sector i
Workplace Legislation: New Commitment, New Opportunity
Santa Raymond reports on the highlights of the 6th Annual Facilities Management Legal Update Conference.
The Why's of Systems Integration, Not the How's
Mike Williams looks at new concepts applicable to all low voltage systems within buildings - and argues that we need to fully consider operational issues instead of leaping into specifying (and often over-specifying).
Educational Opportunity
The Government's ‘Building Schools for the Future' programme is well underway providing secondary schools fit for the 21st Century. Jane Wiggins and John Houlihan explain the role of FM suppliers and FM professionals in this putting policy into practic
Are You Printing Money?
The management of desktop printing costs is still largely uncontrolled. Jane Fenwick asks Meyer Kempf how FMs can not only take control, but also make savings and improve productivity
A Vital Ingredient
Legislative changes and financial, waste and energy management pressures provide an environment in which FM can make a real difference, as the winner of the Multi Service category in the PFM Awards 2004, Reliance Integrated Services, showed at food man
Where Do We Go From Here: Building an FM Brand
In October, i-FM invited representatives of the leading facilities management organisations to come together for a review of the current state of FM and to try to hammer out some agreement on what needs to be done to support continued development.
Benchmark Success
The CBI's Contour scheme has been used as a mechanism to evaluate progress and improvements in environment, health and safety performance by organisations over a number of years. Now it is available to non-members.
Shifting Balance
Government policy on REITs and changes to accounting standards next year will change tenants' perception of their property occupancy liabilities.
Getting Smart
An FM's life is stressful enough without being disorganised as well. In the fifth of his articles on Putting the ‘M' into FM, Martin Pickard examines the need for FMs to have planning and organisation skills as well as technical competence
Green Warehousing
A framework for developing environmentally and socially responsible logistics properties is already making an impact on new warehousing being built near Bedford. Jane Fenwick reports on Gazeley's EcoTemplate for sustainable warehouses
Making Connections
Creating working environments to meet new business models is a continuous process. Pricewaterhouse Coopers aims to be ‘a great place to work' but it has also found that workplace flexibility pays off at its award winning offices in Birmingham
Where Do We Go From Here: Recruitment and Training Issues in FM
Late in October, i-FM invited senior representatives of the UK's leading facilities management organisations to come together for a review of the current state of FM
Conference Report: World Workplace 2004
Martin Pickard writes: The International Facility Management Association holds a number of World Workplace conferences around the world each year, but the show-piece event is always the one held each October in America.
Understanding the Market
Elliott Chase sat down with the experts at PricewaterhouseCoopers to explore why M&A activity has been such a feature of FM over the years - and why it will continue to be.
Unravelling the Routes to FM Qualification
Geraldine Bear writes: It was not until the 1980s that the concept of a professional Facilities Manager began to take shape in the UK, so it is not surprising that the profession is still sorting out aspects of what it is all about.
Nurturing Talent
P&FM Many organisations say their people matter but few realise just how much. Joanna Lloyd-Davies and Lucy Brown explain the issues involved.
Case Closed
P&FM Part of building a business case for the purchase of an asset is to explain how your business will get its money back through savings and efficiencies. Gary Watkins looks at implementation of a CAFM system.
Business Understanding
P&FM In the fourth article in this series about putting the M into FM, Martin Pickard examines the need for facilities managers to understand business and the part that the facilities team plays in contributing to business success.
Conference Report: FAMM 2004
Martin Pickard writes: In 1994, in the midst of the economic boom that followed the first Gulf War, a gathering of local facilities managers took place for the first time in the fast growing city of Dubai.
Evolution of a Concept
Elliott Chase visited the new London Stock Exchange building - and found that service management has developed almost as quickly as the quality of the accommodation.
Up In Smoke
In the fourth in our series of quarterly surveys on the FM market, carried out exclusively for FMX by workplace services provider PHS, we look at the situation regarding smoking in the workplace
Put the ‘M' into FM
Technical abilities are not enough to guarantee success in FM. In the first of a specially commissioned series of articles for PFM, Martin Pickard explores the behavioural side of FM from a practitioners perspective.
Around the Table
When people from the FM community meet, a vigorous discussion is inevitable. This PFM Debate organised by Corporate Speak at the London offices of Modus Group centred on people, price and the status of FM in the wider business community
Steaming Ahead
Energy efficiency is at the core of the Government's strategy for a low carbon economy. This puts pressure on FMs, building services managers and maintenance organisations to make plant more efficient. Phil Jones reviews all the initiatives underway.
Mowlem Builds for the Future
Elliott Chase recently met with Liam Cummins, MD of Mowlem Asset Services, to learn about the quiet but determined strategy of change underway at this long-established contractor.
Two Men with a Mission
Fiona Perrin met Ian Fielder, CEO, and Stan Mitchell, chairman, of the BIFM - two men with frequently opposing views but a shared determination to transform the BIFM into an institute that will serve its membership into the future.
CSR: New Opportunity for FM
Andrew Armstrong and Kathy Morrissey write: facilities management is fundamental to the operation of any organisation, yet as a support function FM is traditionally perceived as low down the value chain.
FM Strategy - turning myth into reality
Marilyn Standley of Facio Consult explains the five steps that are crucial to successful strategic planning.
International Facilities Management
Dom Sherry believes an international FM market is developing rapidly as organisations face relentless pressure to reduce costs and increase flexibility. Facilities providers must be ready to respond.
Sustainability in FM
Jim Ure and Dave Hampton write: The FM profession can affect the way buildings are designed, built and used. This influence can and should be used to accelerate progress towards sustainable development.
Case study: Prudential Corporate Property
A wide-ranging exercise for Prudential by Advanced Workplace Associates has shown that adopting a more business-focused culture can help to turn a support service into a positive force for change.
European standards in facilities management
Stan Mitchell BIFM's chairman explains why the development of European standards is important for the FM profession and industry
Service Delivery
By Tony Angel. The UK FM market arguably leads the world in the range of capabilities available to clients says Tony Angel but there is a long way to go before truly sustainable relationships are the norm.
Working with consultants
By Marian Conn. A good consultant or consulting company can be an excellent addition to the in-house team, but to get the best out of your consultancy team the relationship needs to be managed well.
Comments - Search found 5 comments
Cradle to Cradle Operations
Sustainability Opinion Sunil Shah writes: My wife and I are expecting our first baby shortly, which has necessitated a number of changes for ourselves and for the house. It has been an interesting experience to look at the design and packaging of a range
The Case for Condition Monitoring
Mary Taffler writes: When the FMA held its third mobile data solutions seminar the event was a 'sell out'. Clearly, there is considerable interest in technological innovation;
Sustainable Progress
Opinion: Sunil Shah argues that most of us still haven't embraced the need for change.
Socially responsible investment - the FTSE4Good Index Series
The FTSE4Good Index Series has stimulated debate in the investment community about the link between sustainability and business performance. Will Oulton, a strategic adviser with the FTSE Group, explains why the index series was created,
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