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Wates: 5 years of growth for Property Services

Latest turnover figure for the business shows 50% jump.

Q3 marks 6th year of growth

All targets met and the future is bright, says the FM provider.

Compliance Group grows again

The group has acquired Electrical Test Midlands, a specialist in electrical testing and compliance. 

Contollo in third acquisition

The PE-backed group has acquired MBA Consulting Engineers.

Fusion21 opens safety and compliance framework

The national framework is worth up to £800m over four years.

The Clean Space acquires Cynergi

Deal increases the buyer’s turnover by a third.

Acquisition extends Ranger group again

Seventh acquisition this year builds out footprint in Scotland and Northern England.

Contollo acquires TACE

The new PE-backed building consultancy group has made its second acquisition.

Kingdom extends staffing capabilities

The security, cleaning and recruitment group has acquired Kent-based MC Personnel Ltd.

Securitas and IBM switch to Vested contract

The move away from a transactional contract to a collaborative, win-win partnership is an industry first.

Nurture Group scoops up Tivoli

Latest acquisition brings the 4th largest grounds business into the fold.

BM Caterers partner with Luminary Charity and Bakery

New partnership brings social enterprise Luminary Bakery and its sister charity, Luminary Limited, onboard.

Bellrock invests in critical engineering

Jordon Group merger extends services offer with access to new clients and new sectors.

EMCOR UK launches Asset Dynamics service

New management service draws on firm’s engineering heritage and expertise.

New backing for MARCH

The engineering group, formerly Edwin James, has a new owner/investor.

Living Wage accreditation for Praxis FM

The property development and investment group’s FM business is now a Real Living Wage employer.

Affordable housing group acquires Pinnacle

Hyde Group calls move “a game changing moment for the housing sector".

Mecsia acquires ECG Facilities Services

Technical services group adds Glasgow-based firm to its portfolio.

Hygiacura buys again

The growing services provider has added First Point Cleaning and Maintenance Limited to its group.

United Living extends reach with acquisition

The property services group has bought the complementary business, PiLON.

React buys to grow

The AIM-listed cleaning specialist has acquired a drainage and plumbing services company.

JLL turns up the AI dial

New purpose-built platform will leverage the best of human and machine learning, says the CRE group.

More consolidation in the fire sector

Bury-based group acquires Hampshire operator.

Newcastle-based fire & security group in fourth acquisition

The compliance services sector is changing rapidly, with groups buying to grow.

BESA launches skills service

New skills and policy department aims to address the industry’s training and recruitment challenges.

Mitie extends fire services

Acquisition of Argus Fire builds resources in the high-growth, high-margin UK fire & security market.

Sodexo closes out a strong 2024

Year-end FY24 figures show good performance on all key measures.

ISS launches low-carbon school meals

The low-carbon initiative focused on secondary school menus is a first for the industry.

Technical services group grows again

andwis, the PE-backed group, has made its 13th acquisition.

i-FM welcomes OCS as sponsor

OCS has grown to be one of the biggest and most interesting companies in the market.

Fusion21 invites bids for FM framework

The renewal of the national Workplace and Facilities Management Framework will be worth up to £800m over four years.

NHS: costs continue to climb

With estate operating and maintenance backlog costs rising steadily, “this can’t go on” says key healthcare body.

Polyteck named on Procurement for Housing framework

The £675m planned works framework has a life of four years.

Stadium Support Services launches VertiCulture

New division will specialise in rope access maintenance for living walls.

The next move in cleaning for cobotic technology

New floor cleaning tech is efficient, effective and greener.

Mitie sees benefits of investment

Good trading momentum continues with record contract wins and renewals, group reports.

Ranger in Dublin acquisition

Ambitious fire and security group says the move opens the door to expansion in Europe.  

Carlisle brings behaviour detection training to Excel

Programme aims to establish a new standard for safety and security in the events industry.

Mitie expands in Spain

Group buys Barcelona-based security services company.

CBRE NI in strategic partnership with CBRE GWS

The Northern Ireland affiliate company’s partnership with Global Workplace Solutions will significantly expand its FM services.

PTSG acquires White Testing

Wakefield-headquartered specialist services business has bought one of Scotland’s leading electrical testing companies.

Good Eating Company marks 25 years

The Sodexo business celebrated its 25th anniversary with a special dinner held last week in London.

Sasse Group buys maintenance provider

German services group has acquired the London-based Capital Maintenance.

ISS unveils new workplace food brands

Two new brands aim to revolutionise company’s retail food services in this market.

Wates acquires property services business

Deal extends the service range and grows the team by over 1000.

HSS aims to bring service back to hiring

The original tool and equipment hire company has changed its trading name to reflect its commitment to service.

Sodexo opens flagship Modern Recipe restaurant

Acclaimed chef Kate Austen has officially opened Sodexo UK & Ireland’s flagship restaurant for its contemporary workplace dining offer.

Pareto on fastest-growing list

FM company included in the UK Fast Growth Index for 2024.

Magenta shifts to employee ownership

Magenta Associates, the FM communications specialist, is now owned by its employees.

WSH adds Genuine Dining to its stable

The owner of BaxterStory, Benugo and Portico has acquired The Genuine Dinning Company.

New CAFM system enters the market

Newcastle-based tech firm Elisian builds on experience in regulated industries to develop a product tailored for FM.

Clearway in acquisition and expansion

The London-based security and compliance group has launched an in-house innovations lab.

Bidvest Noonan launches digital twin service

TwinSpace offers clients 3D virtual replicas of their facilities.

Technical services group grows

Young PE-backed group makes its 12th acquisition.

BMS specialist plans for growth

Tech entrepreneur takes over building management systems and control panel manufacturer.

CoSourced on ‘fastest growing’ list

The specialist sub-contractor recognised as one of the fastest-growing firms in the UK by Fast Growth 50.

First social enterprise FM consultancy launched

Communia FM founded by Antony Ferdinand, a passionate social entrepreneur with 26 years of experience working in the built environment.

New BESA president focused on retrofitting

Adrian Hurley says association will press the government to commit to a national programme of commercial building retrofits.

Atlas acquires Aston Services Group

The acquisitive FM services company has added the Leyland-based services business to its portfolio.

Edwin James rebrands as MARCH

Rebrand for engineering services firm to support its growth ambitions.

Serco launches international advisory business

Under the brand +impact, the new business brings together expert advice and proven delivery experience.

Biffa acquires South Coast operator

Strategy is to grow low carbon recycling solutions for local authority and industrial customers.

OCS in Exclusive deal

The facilities management group has acquired contract cleaner Exclusive Services.

Carlisle strikes deal with RMT union

The national voluntary recognition agreement is the first of its kind in the outsourced industry.

Planon named a CMMS software leader

Solution configurability, global reach and customer service highlighted as key strengths.

Nurture adds to list of acqusitions

The acquisitive grounds group has completed its 49th buy.

OCS unveils Malaysian joint venture

New partnership with the Antah Group aims to grow footprint in the facilities services market.

Easing the systems integration challenge for FMs

Two-thirds of professionals affected by issues relating to FM technology.

Hygiacura in third acquisition

The ambitious facilities services group has acquired GCC Property Care Limited.

Polyteck selected for renewal framework

The property services group has secured a place with the Communities & Housing Investment Consortium.

Reconomy prepares for future growth

New change and transformation function will support next phase of development.

Sheffield services group rebrands

HE Barnes draws services together under a single brand.

Government hub named leading workplace

Peterborough site has gained Leesman+ certification.

Market test leads to strike

Trade union leads action as NHS Trust tests the outsourcing market.

King's completes in-sourcing

King’s College London has brought about 150 staff into direct employment.

Atlas buys education specialist

Atlas FM has acquired bespoke Cleaning Services, growing its position in the sector.

Positive outlook for ISS group

Facilities services group reports solid first-half performance.

Living Wage recognition for SBFM

Soft services provider accredited as a Living Wage Recognised Service Provider.

Reconomy in first US buy

The circular economy specialist has acquired Lincoln Waste Solutions LLC.

Nurture Group buys again

The growth-oriented grounds business has completed its 48th acquisition.

Office workers: healthier lunches and communal dining

The ordered-in food trend is growing.

RA acquires Grazing

Delivered-in workplace and venue catering specialist joins Compass group B&I business Restaurant Associates.

Serco upbeat despite first-half pressures

Revenue and profit both slipped, but the group says it is making good progress.

£814m FM framework opens

Suppliers are now able to bid for Pagabo’s newest framework offering.

EMCOR launches insight service

The new service combines the expertise of EMCOR UK’s people with leading technology.

Carbon Numbers launches integration service

Software solution designed to support organisational efficiency, cost savings and carbon reduction.

OCS at the palace

The FM group provided security services for July’s European Political Community meeting at Blenheim Palace.

Derwent partners for Manchester redevelopment

Viridis consortium named preferred bidder by University of Manchester.

NHS framework place for Galliford Try

Place opens the way to hard FM services for north of England sites.

Good trading momentum for Mitie

The group’s first quarter trading update shows revenue up 10.5%.

Compass reports good growth

Organic revenue growth of 10.3% achieved in the group’s third quarter.

Morag Freathy named on Women in Leadership list

The CEO of Compass Group UK & Ireland’s B&I sector features on the Management Today Women in Leadership Power List 2024.

Mitie adds more power

The services group is to acquire ESM Power, a high voltage electrical engineering business.

Edwin James buys engineering specialist

Motivair Compressors Ltd is joining the group via the acquisition of Pettits Ltd.

Amey placed on professional services framework

Pagabo framework covers a period of three years with an option to extend for a further year.

Maintenance output set to fall, costs to rise

Repair and maintenance output is expected to fall by 5.2% overall in 2024 compared with 2023.

OCS signs up to Safe Spaces pledge

Twelve leading private security service providers have pledged to support the National Business Crime Centre’s Safe Spaces scheme.

idverde grows business with Acorn buy

The grounds services company has acquired Midlands-based Acorn Environmental Management Group.

i-FM celebrates 25 years

A quarter century has passed since a small but dedicated team launched the UK’s first online news and information service for facilities management.

Framework places for Churchill Environmental Services

Churchill Group’s environmental and water business has been appointed to two new frameworks.

MRI to acquire Capita software business

The deal values the business, focused on public sector clients, at about £200m.

Sheffield security group rescued

More than 3,000 jobs potentially saved after buyer found for IPM Group.

CIBSE planning a whole new look at buildings

‘Transformative project’ aims for a holistic and future-oriented perspective on building performance.

BESA and CIBSE in strategic alliance

UK’s two main building services engineering organisations will work more closely together on key initiatives.

Amey partners for energy management AI solution

‘Ground-breaking’ solution makes real-time changes to building assets in response to how a property is being used.

Equans partners for climate resilience capability

The partnership will help organisations become more resilient to the impacts of climate change.

Atlas launches London brand

Atlas London will focus on cleaning and support services for workplaces in the capital.

United Living in strategic buy

The property services group has acquired a majority stake in training provider focused on industry skills gaps.

Serco raises guidance for 2024

Following a good first half, the group is more optimistic for the full year.

B Corp certification for Talkington Bates

The firm becomes the third catering contractor in the UK to achieve this designation.

CIOB publishes AI playbook

The Chartered Institute of Building's Digital and Innovation Advisory Panel advises on AI in the built environment.

JLL brings AI into its FM app

AI technology will support delivery of cost-effective, compliant, pro-active facilities management.

Macro rebrands with strong platform for growth

The rebrand includes a new identity, purpose statement and values for the newly independent business.

Donnell returns to facilities sector

Andy Donnell, former MD at ABM, is now a non-executive director at CoSourced Group.

Totalmobile adds IoT to service offer

New partnership aims to transform social housing and local government services.

CBRE to increase stake in Turner & Townsend

Move will also see the combining of CBRE's project management business with T&T’s.

Royal news for Corps

His Majesty the King has been appointed Corps Security’s Royal Patron.

BCC publishes mini-manifesto

The document sets out the cleaning, hygiene and waste industry’s priorities to help create a resilient UK.

Orbis Protect expands in Ireland

Optosafe Ireland is the security company’s first overseas acquisition.

NG Bailey bounces back

The engineering and services group has reported a return to profitability as it delivers on its diversified business strategy.

Refurbs leading London change

Latest Deloitte London Office Crane Survey finds developers turning to refurbishments in the face of economic uncertainty.

Nurture buys to grow

The acquisitive grounds services group has taken to the trees.

HSG FM acquires Radish

Churchill catering business passes to the Cardiff-headquartered FM group.

Mitie moves on cleaning apprenticeship

The group has enrolled 20 learners for its new Cleaning Hygiene Operative Level 2 programme.

Wates in restructuring moves

With retirement of construction business’s MD, some changes are in the works.

Mecsia grows building services offer

The ambitious compliance-driven technical inspections and maintenance group has acquired another business.

Mitie sees surge in revenue and profit

Revenue climbed to a new high of £4.5bn for FY24.

Kier Places restructures for growth

In a strategic shift, the group division that encompasses FM has defined three new focus areas.

Johnson Controls launches data centre business

Company plans to operationalise its global scale in response to growing market demand.

Biffa set to acquire Renewi municipal business

The deal will extend the group's waste management operations in England and Scotland.

Corporates driving London flex offices activity

Corporate occupiers have driven an increase in activity in the London market, with the number of desks transacted up 30% year on year.

Third deal for Compliance Group

The ambitious services group has made its third acquisition of the year.

Reconomy acquires Circle Waste

Circle Waste’s core focus is on providing services to SME customers in the UK.

Lexington MD expands role to Elior

Matt Wood will lead Lexington Catering and Elior UK’s B&I business.

Totalmobile to expand into Nordic market

A Stockholm-based regional director has been appointed to lead the expansion.

Mitie partners for safer central London

Mitie Security has worked with the National Portrait Gallery to support its classification as a Safe Haven.

Sescom looks to grow across Europe

The Polish FM company that bought into the UK market last year has a new investor.

Circular economy: M&A points to growth

Like FM, the circular economy sector has been a busy place for M&A deals as investors see a bright future.

Good half-year figures for Compass

Europe is looking particularly strong, the group says.

Veolia placed on NHS Scotland framework 

New framework enables health boards to access compliant and comprehensive general waste and recycling services.

HSS Hire launches new service for FM

HSS ProService aims to reshape the way FM businesses buy and hire equipment and materials.

Orbis Protect acquires Vigilance Properties

Acquisition of the specialist technology-enabled security services company will expand the offer to customers.

Veganuary works

New study shows the seasonal initiative in workplace restaurants can boost plant-based choices over a full year.

BSIA updates cyber exposure COP

The British Security Industry Association code of practice focuses on the design, testing and manufacture of safety and security products.

Ranger buys again to extend offer

The investor-backed Ranger Fire and Security has announced its latest acquisition.

ISS hails promising start to the year

Total revenue and organic growth both up in Q1 2024 for the facilities services group.

Third acquisition for Environmental Essentials

The asbestos service provider’s ambitious buy-and-build growth strategy continues at pace.

Amulet trialling transport safety service

The security business is partnering with several boroughs in Essex on a 15-month pilot project.

Raikes leaves Vinci FM

Long-serving managing director Tony Raikes has retired.

EMCOR launches Carbon Transformation solution

The new service offer comes in response to evolving market trends and customer needs, the company says.

Compass completes acquisition of CH&CO

Bringing in a new portfolio of brands results in a “broad and exciting client proposition”, the buyer says.

Property company targets 1m sq ft of flexspace

The London-based developer/landlord GPE plans to double its existing portfolio.

ISS secures place on CCS framework

The Mediclean division is listed on four lots under the RM6331 Healthcare Soft FM Framework.

New Master at Worshipful Company of Environmental Cleaners

The Company has announced the installation of Lorraine Larman as its new Master.

NHS Exemplar status for Southern Health Trust

Medirest has supported the Trust in achieving Exemplar status for outstanding cleaning services at four sites.

CCS place for Sodexo

The Health & Care division has been named on the Healthcare Soft Facilities Management Services framework.

Flexspace: faith in the future

One of the UK’s major property developers/owners has committed to converting 20% of its office portfolio to flexible space.

Apleona in second Irish buy

The Germany-headquartered group says it is now the number one self-delivery provider in Ireland.

Q1 rebound for outsourcing in Europe

Business services and IT both up after four quarters of decline.

Change at the top for SWG

Gary Watkins, long-serving CEO at Service Works Global, is to leave that role in May.

FY24: we are pleased, says Mitie CEO

The facilities management group is reporting record revenue of at least £4,500m.

Demand for analytics and optimisation driving controls market

The global building automation and control systems market grew by nearly 6% in 2023.

CCS updates on the Procurement Act 2023

The Crown Commercial Service has compiled advice ahead of the expected autumn implementation.

EMCOR offers insights for FM success

EMCOR UK has published a strategic guide setting out advice and insights under key headings for the industry.

ISS completes sale of French business

A deal has been struck with Onet SA, an international services group headquartered in Marseille.

Bidvest Noonan launches Dynamic Workplace

New intelligence-driven service solution employs cutting-edge sensor-based technology.

Graham appointed to decarbonisation framework

New Pagabo Healthcare Decarbonisation Framework is worth about £1.6bn.

OCS in pest control buy

The group continues on its growth track with the acquisition of Norfolk-based Abate Pest Management Services.

Axil marks six years of growth

The waste management company is reporting a 570% surge in growth with turnover hitting £34m.

Cleanology CEO to lead on Living Wage

Dominic Ponniah has been elected co-chair of the Living Wage Foundation’s Recognised Service Provider Leadership Group.

Keysource acquires GDM Building Consultants

GDM brings M&E, sustainability and FM expertise to the data centre specialist.

Advantos acquires United FM

The acquisitions platform for the M&E and FM sectors has added a fourth business to its group.

OCS targets £15k for charities

The FM group is in the midst of a challenge to raise money for the London Youth Rowing Club and the OCS Foundation.

CIWM launches circular economy fund

The fund will help to fast-track innovators on the road to growth.

Vacherin targets food waste

The workplace caterer has launched a chef-focused sustainability initiative aimed at reducing waste.

Diamond launches major works division

The Birmingham-based support services business responds to client demand and its own growth plans.

ISS partners with Olio

The new partnership focuses on fighting hunger and food waste.

New investment for growth at Mecsia

Additional backing will support the next phase of development for the technical inspection and maintenance services group.

Envirotech expands in Ireland

The FM business has opened an office in Dublin in pursuit of continued growth.

Ranger Fire & Security buys Synchro

A month after its own launch the business has already made its third acquisition.

Atlas acquires cleaning provider

The acquisitive FM company has added the Tudor Group to its family of businesses.

Edwin James plans growth

The Glasgow-headquartered hard services group has announced it is firmly on the acquisition trail.

Mitie added to CCS soft services framework

The Crown Commercial Service Healthcare Soft Facilities Management Framework agreement runs for three years with an option to extend for one more.

Tango buys Locatee

Workplace analytics sector continues to consolidate as software group buys solutions provider.

NHS estate: action needed

Health and care leaders are calling for the next government to boost investment to repair and update dilapidated buildings.

The future of cleaning

Two industry bodies and a university are set to explore innovation in the UK cleaning sector.

Serco: strong ’23 and positive outlook for ‘24

The government services specialist is reporting another year of growth in revenue and profit.

Nurture expands in Scotland

Another buy for the acquisitive grounds group strengthens its operations north of the border.

Kingdom acquires recruitment business

The facilities services group has increased its activity in recruitment with the latest acquisition.

EMCOR UK bolsters executive team

A newly created decision-making group will drive the strategy and vision of the business.

ISS reports solid performance for 2023

The group is on the way to realising its full potential, says CEO.

Entegra in CCS success

The Sodexo procurement solutions business has been named to a key public sector agreement.

Mitie launches podcast 

A six-episode series will look at the transformation of FM as it adapts to new customer demands and new ways of working.

100 named to £3.2bn framework

The agreement covers planned and responsive installation, servicing, repairs and maintenance works.

OCS named for CCS framework

OCS has been awarded a place on the Crown Commercial Service framework for RM6331 Healthcare Soft Facilities Management Services.

Council plans ‘hybrid model’ for service delivery

North East Lincolnshire Council will move to a new model as its outsourcing contract comes to a close.

Nurture completes 45th acquisition

Nurture Group has bought the Birmingham-based Midland Pest Control Ltd, strengthening its presence across the region. 

£9m injection for SJA Group

Kent-headquartered integrated property services provider attracts new investment from Key Capital Partners.

Amey and MRI to launch ‘first of its kind’ software

The new technology platform will revolutionise the way public sector clients manage their workplaces, they say.

Compass reports strong start to the year

The Compass Group is reporting double-digit organic growth for Q1 FY24.

Reconomy launches tech hub in Romania

RecoTek, opened in Bucharest, is the next step in its growth strategy, says the circular economy specialist.

CBRE set to buy public sector services provider

A $1bn deal will see the US-headquartered specialist join the property services group.

BCO defines new research programme

The British Council for Offices hopes its new agenda will guide and inspire the office sector amid disruption.

Unprecedented demand for data centres

Demand for data, storage and the development of AI are driving the need for more sites and more energy.

Atlas unveils workplace services division

Andrew Lunt is named as the new division’s managing director.

Workplace Futures delegate lists: don’t believe it

We are aware again this year that ‘delegate lists’ are being offered for sale. This is a scam.

Codifying standards for building services

Initiative comes as part of wider industry and government efforts to raise the bar on individual competence.

Spotless buys Norwich-based cleaner

The ambitious East Lothian-headquartered company has further extended its footprint in England.

Mitie boasts record quarterly revenue

The group’s third quarter report shows a 14% year on year jump.

Right FM launches

Into the busy and diverse FM marketplace comes a new London-headquartered service provider.

Polyteck secures place on £346m framework

Construction and facilities management company is one of the 70 suppliers for Fusion21’s Building Improvements Framework.

Compass has CH&CO in its sights

The UK’s largest food and support services business has agreed to acquire the growing independent, subject to regulatory approval.

Bellrock buys mobile data collection specialist

Mobiess Ltd is the group’s second acquisition announced this month.

NHS Property Services hails £45.9m in cost efficiencies

Annual report cites support for patients, prioritisation of customer care and drive for sustainable services. 

Bolton to bring services back in-house

Bolton Council is set to reclaim facilities and estates services when its current outsourcing contract ends.

Bellrock buys property specialist

The property and FM group's latest acquisition will boost its project management and consulting services.

Bouygues E&S rebrands as Equans

With the integration process underway for some months, January marks a rebrand for Bouygues Energies & Services in the UK.

Veganuary success

Sodexo is reporting another year-on-year increase in the consumption of meat-free meals.

Celnor takes majority stake in Assurity Consulting

The growth and consolidation trend in the compliance sector continues.

CIWM acquires Circular Economy Institute

The move aims to push responsible resource management up the agenda, with increased professional support.

Ground Control secures net zero targets approval

Commitment to reach net zero greenhouse gas emissions by 2038 has been validated by SBTi.

HqO buys to grow

The real estate experience platform has acquired the Symbiosy portfolio of smart building solutions.

Edwin James buys to grow

The Glasgow-headquartered hard services group has acquired Automated Control Solutions Holdings and its subsidiaries.

Sodexo sees strong organic revenue growth

The group is also reporting high single-digit underlying growth in all regions for Q1 FY24.

Clearway buys German security business

The London-based security services group has moved to extend its European operations.

Reconomy extends role at Wolves

A relationship that dates back over 25 years has been extended through the 2023/24 season.

New chair for Flexible Space Association

Andrea Kolokasi now chairs the flexible workspace providers group.

SUEZ in second acquisition

The recycling and waste management group closed out 2023 with news that it had bought Luton-based F&R Cawley Ltd.

Sodexo Live!: frictionless store for Brighton & Hove Albion

Building on a relationship launched in 2013, the venue partner says this will further enhance the experience for fans and guests.

Seriös about growth

Technology consultancy Seriös Group is aiming to treble its workforce following a six-figure investment.

NHS maintenance backlog soars

New figures show the cost of running the health service estate, but the big worry is maintenance.

The year in FM: 2023 news review

Our annual round-up of the key events in UK facilities management over the past 12 months is online now.

SBFM marks ‘unprecedented year of growth’

The Leeds-based soft services company has won recognition from multiple organisations during the year.

Serco reports strong 2023

Good performance in the second half produces better then expected full year results.

Strategic suppliers see revenue slip

Top public sector supply partners have seen a decline in their overall sector revenue of 17% in the past year.

OCS buys to bolster security business

The latest acquisition is Profile Security Services, a top 20 firm with offices across the UK.

Landsec names FM partners

The property investment and development group has unveiled a new retail operating model which includes more direct involvement in service delivery.

DIO contracts get bigger

New sites have been added to the hard FM contracts awarded in 2021.

Danhouse launches security information platform

London-headquartered Danhouse Security says its new hub is designed to help rapidly implement and manage key service functions.

ABM moves on growth plans

Two senior appointments and new London offices for the services provider.

Equans named on new CCS framework

The RM6280 Postal Services and Solutions Framework provides the public sector with a range of services.

ESS teams up with Olio to cut food waste

The Compass business is partnering with the community sharing app to redistribute surplus food to local communities.

NIC Group acquires training provider

Worldweaver Training and Development is now a part of the facilities services group.

New investor for Pareto

Private investment group takes a controlling interest to back further growth and development.

Elior Group now ‘stronger and more agile’

Full-year figures post-acquisition show a solid uplift in revenue and a return to profitability.

Mitie on track to hit targets

Interim results show double-digit growth in revenue and operating profit.

Amey aims to drive net zero across the NHS

The firm has secured a place on the recently announced transport infrastructure framework.

Cushman & Wakefield to embed AI across operations

The property services group becomes the latest to roll out artificial intelligence to enhance client and employee outcomes.

Sustainable transport framework for the NHS

NHS Shared Business Services has launched a new agreement designed to help achieve net zero emissions ambitions.

Business is in great shape, says Compass CEO

That’s operationally and financially, and it is well positioned for a more focused growth phase.

Datore launches Analytics as a Service

The data services provider specialising in the built environment aims to help all organisations to harness data “like a large enterprise”.

Mitie opens Facilities Transformation Hub

The Hub showcases a range of cutting-edge technologies being used to drive change.

Avrenim reports project wins of over £3.6m

The Liverpool-based FM services provider says it’s had a good Q3, following a good start to the year.

New framework place for Richard Irvin

The hard services provider has been appointed to the Scotland Excel Property Maintenance and Refurbishment Framework.

IWFM signs Armed Forces Covenant

The Institute is backing the promise to active personnel, veterans and their families that they will be treated fairly.

WeWork acts to stave off collapse

It's been quite a ride, but now it's come to bankruptcy protection for the flexspace provider.

Compliance Group grows with ARA buy

The specialised water treatment services provider has become the latest business to join the group.

Mitie grows fire and security expertise

The FM company has announced the acquisition of GBE Converge Group.

Diamond shines in challenging market

Birmingham-based Diamond Facilities Support is reporting a record period for new business.

Macro is back

A management buy-out at Mace Group sees the return of a past name to the FM scene.

ISS reports Q3 growth

In a new trading update the group cites continued strong organic growth and strengthened focus on the execution of the OneISS strategy.

Carlisle marks 23 years at Tottenham

Carlisle Support Services is celebrating a relationship with Tottenham Hotspur that spans more than two decades.

Bellrock reports Concerto success

The property services group’s CAFM and IWMS platform is marking a period of record-setting double-digit growth.

Sodexo ahead of guidance

The group says its post-Covid momentum is continuing to deliver good results.

Real Living Wage increase confirmed

Over 460,000 people working for 14,000 employers throughout the country are set for a cost-of-living pay boost.

Clearway buys to grow

The London-headquartered security services provider has acquired Secure Empty Property Limited.

Grazing puts on £8m

The delivered-in office and venue catering specialist has won a series of new contracts.

OCS buys critical FM specialist

In its first post-merger move, the group has acquired Surrey-headquartered Accuro.

Mitie reveals three-year plan

Covering the period FY25 - FY27, the theme is ‘from facilities management to facilities transformation’.

Carillion: KPMG fined £21m

Auditors penalised for performance prior to the group’s collapse in 2018.

Safety and compliance framework launches

Consultancies and contractors named for a £135m framework to deliver life safety and maintenance for the public sector.

Good H1 sees Mitie upgrade forecast

Confidence in its performance leads to increase in FY24 expectation for operating profit.

Mitie buys waste specialist

Cliniwaste is a specialist in treating plastic waste generated by the NHS and pharmaceutical manufacturers.

Apleona buys into predictive maintenance specialist

The Germany-headquartered FM group has acquired a stake in the Irish predictive maintenance business Eastway.

Entegra backs responsible procurement plan

The Sodexo procurement specialist has joined forces with leading hospitality companies to launch a new industry initiative.

Ex Carillion CEO disqualified

The saga rolls on, with former CEO Richard Howson now being disqualified as a director for eight years.

Precision buys security business

The acquisition of Red Dot Security significantly extends self-delivery capacity.

FRG buys ISC

First Response Group says acquisition of the events and stadia security management firm will fuel growth.

Anabas launches new Welcome service

Anabas Welcome is a front-of-house, guest services and lifestyle brand that responds to surging customer demand.

Two acquisitions for Atlas

Atlas FM has increased its reach with buys in Scotland and southern England.

SUEZ expands with DCW buy

SUEZ recycling and recovery UK has acquired Devon Contract Waste, a southwest-based independent recycling and waste management company.

CIBSE Guide M revised

New edition of the ‘maintenance bible’ sets out the technological and legislative developments that will impact FMs, designers and building owners.

Sodexo’s AiP business launches Kitcheneers

Education caterer Alliance in Partnership sets out to reimagine school food and dining rooms.

Momentum Group triples turnover

The North West-based property services company has hit £7.5m in its fifth year, up from £2.5m in its first 12 months.

Action-packed summer for Sodexo Live!

This summer the business delivered memorable food and hospitality experiences more than 2.6m customers.

ABM collaborates with Disability Rights UK

The focus is on developing and certifying new induction materials for its Persons with Reduced Mobility team members.

Pareto confirms expansion

The FM business reports it is now operating in Europe and North America.

Network Rail frameworks for Amey

Amey has been appointed to agreements that span the rail infrastructure group’s North West & Central regions. 

Wates lands Procure framework place

The framework will see public sector bodies procuring contractors for a wide range of projects.

Lancer Scott restructures

The Bristol-based construction and FM company reorganises in response to growth.

Barnet Hospital achieves triple exemplar status

Portering, catering and cleaning services at the hospital have been recognised as NHS exemplars.

NJC bringing robotics to window cleaning

The firm has teamed up with a Dutch specialist to bring a new solution to the UK and Ireland.

14forty marks 10th anniversary

The FM business has relaunched its brand as it moves into its second decade of operating.

Companies see security threats increasing

Almost 9 in 10 UK chief security officers anticipate an increase in physical security threats over the next 12 months.

Sodexo revamps offshore services

Sodexo Energy & Resources has reworked its offer to provide a best-in-class experience for offshore workers.

Mitie buys Spanish security business

The FM services company has extended its operations in Spain with the acquisition of Biservicus Group.

NG Bailey secures framework place

The engineering and services business has been appointed to the £8bn Procure Partnerships National Framework.

ISS: Benison to leave UK&I for group role

Liz Benison, ISS UK&I CEO since 2021, has been appointed chief people & transformation officer at group level.

Surrey hospital named exemplar

Royal Surrey County Hospital have been awarded the first NHS Exemplar status for outstanding portering services.

£346m improvements framework open

Social enterprise Fusion21 has announced the renewal of its national Building Improvements Framework.


Features - Search found 72 features

25 years on, and still the first thing you read

Fiona Perrin looks back — with a dose of nostalgia — on what makes i-FM the industry’s daily must-read.

A future of change built on a history of change

When i-FM launched just before the turn of the millennium, modern facilities management was already around 25 years old, writes Martin Pickard.

Headquarters, hubquarters and haulovers

From sustainability to skills shortages, the need to work together to overcome some of the key challenges of our time has never been more pressing for organisations operating in the built environment.

Workplace: airing the big issues

Three years on since The Workplace Event was last held face to face, it made its long-awaited return to the Birmingham NEC this month. Craig Peters reports.

The i-FM News Review 2020

This was a year that started like any other, with reports of contract wins, business changes, people moves, as well as the familiar big themes in the marketplace: competition, sustainability, workplace trends.

World FM Day 2020: reports from the frontline

People in FM hold all kinds of roles in all kinds of situations, working these days under considerable pressure. It is inspirational to hear what they do and how. We asked a whole selection to tell us about themselves in their own words.

Councils are doing it for themselves

Cornwall Council was an early adopter in setting up a wholly-owned FM operation; and Cormac is now winning third-party business. Fiona Perrin reports on the model.

9 megatrends that every FM provider should know

Economic growth, globalisation, technological development... here are a just some of the megatrends that are shaping the future of FM, analysed by the experts at ISS.

Smaller players with big ambitions

The latest in a series of i-FM features identifying some of the smaller, but growing players in UK FM.

Building innovation on international expertise

Phil Smith offers some advice on moving into, and benefiting from, international partnerships in a fast-changing FM sector.

Small, medium and enterprising

We hear a lot about the big organisations in UK FM. But who are the rising stars and what makes them successful? Fiona Perrin talked to four of the challengers.

Smart technology leads the way for cleaning

In the right environment, complete robotic cleaning could only be a year or two away. Alex Blake looks at the ways smart technology is changing the cleaning industry and calls for benchmarked standards on how it's being used.

Living wills are coming in facilities management

So embrace them now to get ahead of the game, say Derrick Tate and Farah Abou.

Securing the future

Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.

Specialist services: medical equipment safety testing

Bouygues Energies & Services doesn't just look after buildings and the people who work in them. The company has developed some surprising specialisations, too. Simon Hayman turns the spotlight on one of these.

The changing role of FM in universities

Facilities management has become a critical factor for students when choosing their university. We talked to the experts at Bouygues E&S about this.

Can FM be disrupted?

Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.

Finding your voice

Simon Iatrou talks to Nicola Lovett, CEO of ENGIE Services, about how her organisation is adapting to the changing landscape of support services.

BIFM: a long and winding road

The latest in our occasional history series looks at the path of the British Institute of Facilities Management, definitely a case of moving forward though with a fair few potholes and switchbacks along the way.

The i-FM News Review 2017

As always in UK FM, it's been a busy year. It has also been a year notable for its mixed messages, with many service providers reporting growth but a significant number of others, including some of the biggest in the business, reporting problems.

Next Gen CCS Framework: an FM opportunity

As the market prepares itself for the government's next-gen FM CCS framework, Baskar Sundaram helps providers ascertain if the framework is the way forward for them.

Creating Incentives

i-FM looks back through the archives to explore the story behind Incentive FM and its leader Jeremy Waud, one of the FM sector’s most enduring figures.

Bidding in the public sector

Looking for public sector contracts? Nicola Bramwell explores some of the common pitfalls for bidders and offers advice on ways to avoid them.

Apleona: tracking the path from cleaning to FM

Apleona appeared on the UK FM scene in mid 2017. Who is this company with the unusual name and where did they come from?

A quick catch-up with Guy Tucker

In October 2014, i-FM met up with Guy Tucker, Head of Business Development at Arthur McKay, as the Scottish-based hard services specialist was eyeing expansion south of the border.

Sleeping Giant Awakes

Saudi Arabia has the potential to be far and away the largest FM market in the Gulf region. Trends in both the private and public sectors suggest that it is now poised to realise that potential and shed its historic low-cost, low-quality image.

The Success of Trade Shows

Matt Benyon explains why trade shows still have an important role to play in the sales and marketing mix.

The i-FM News Review 2014

The great thing about facilities management is that it is not like waiting for a bus: two or three big stories may occasionally come along together, but almost never are you left standing on the street corner waiting for something interesting to happen.

The Complicated Lineage of SGP

SGP Property & Facilities Management is a fine example of business evolution in the FM marketplace. For all the big names that have always been themselves, there are plenty of others that grew and changed through the busy M&A scene typical of UK FM.

10 Years of Rentokil

Rentokil Initial has been in the news with the £250m sale of its FM business to Interserve, which in a way signals the close of a remarkable and not always comfortable decade of change.

Global FM Makeover

i-FM caught up with Global FM Chairman Duncan Waddell in Australia last week to hear how 'the association for associations' has re-built itself with a clearer focus on goals and outcomes.

A Fresh Look at PHS

The support services group PHS is what you might call 'a solid little business'. And you’d be right: it has been solid, safe, maybe even unexciting; but it is not so little and it does have some new ideas for growth.

The i-FM News Review 2012

Another post-recessionary year, widely summed up by industry observers and financial directors alike with the phrase 'challenging market conditions'.

Middle East Success Story

After Macro International's fifth win of the FM Consultancy of the Year Award in the UAE, Jessica Jarlvi talks to MD Bill Heath.

Joining Forces

In an industry often accused of lacking differentiation, SGP is a company that seems to know exactly what it is about; and it appears to be making a success of it.

Ready for Action

In the three years since Neil Murray's appointment to run Sodexo's corporate FM division, that business has consciously avoided the spotlight. But things have changed now. Why?

Growth Strategy

Maybe it's fate. Highly regarded M&E specialist Norland Managed Services is making a strong move into integrated service delivery. That name choice of 15 years ago looks prescient indeed.

Dealing Direct

The future lies in the hands of service providers who can self-deliver at agreed quality and cost levels, consistently and with a bit of creativity. That's the view from Rob Legge, CEO of Servest.

A Short Shelf Life for Trade Magazines

There's a slow but steady revolution underway in the publishing industry. No one’s quite sure of the timing, but the direction is clear: the internet has changed the rules fundamentally.

i-FM News Review 2010

Despite the lingering effects of recession, this was an eventful year for UK facilities management.

Going for Growth the SGP Way

SGP's decision to buy a series of contracts from the collapsed Jarvis group looked to some like a bold and opportunistic move. Was it?

Reinventing OCS

Martin Gammon said he would wake the 'sleeping giant' when he was named MD for the group's UK business a year ago. Has he delivered?

Small is Beautiful

For a small company to win one PFM award is impressive but not so unusual. Scooping two is remarkable.

Born Again

Amey's FM business has been a bit of a dark horse over the past couple of years. That may change as the Built Environment division reaches a new level of maturity.

The ISS Way

Andrew Price explains why one of the biggest service companies in the world is really quite a simple business.

Winds of Change

When Paul Yearley declared two years ago that we were on the brink of a flood of new international FM deals, people stopped and listened.

Evolution at Work

Most business ideas dreamed up in a pub over a few drinks go no further than the lounge bar – and the world is probably a better place for it.

i-FM News Review 2009

In an industry known for the pace of change, this was a relatively quiet year. Recession held a tight grip but was defied by big contract wins, a few important deals and some interesting moves.

Joined-up Problem Solving

Noel Clancy has been on FM's fast-track growth and development path more than once: first at Integral, then Stiell and finally Alfred McAlpine.

Thinking Big

CBRE is the largest commercial property advisor in the world - and it loves FM. Over the past 18 months, it has doubled the size of its business in this sector.

Parallel Lives

Iain Murray currently has at least two careers and seems to be enjoying that situation immensely. Elliott Chase reports on a wide-ranging conversation.

Right Man, Right Time

Understanding what's happening in our recession-hit markets is no simple matter. Elliott Chase talks to Jamie Reynolds of GSH.

Positive Move

Where does FM provider Europa go from here? Elliott Chase talks with Chief Exec Greig Brown.

SGP - Finding a Place in the Market

Elliott Chase writes: Now sitting comfortably in the middle rankings of the i-FM Top 50, SGP Property & Facilities Management has one of the more interesting histories in the brief and sometimes colourful annals of UK FM.

Betting on a Dark Horse

Elliott Chase writes: Interserve - industrial heritage, mainly hard services, public sector bias. And, oh yeah, they're the ones that bought MacLellan Ð so lots of blue-collar services for the retail sector, tooÉ.right? Well, not entirely.

New Advocate for the Cause

Elliott Chase writes: If there is one common lament in facilities management, it must be this: the industry's 'recognition factor' is too low; what FMs do is not widely understood and the value they can bring is not fully appreciated.

i-FM News Review 2008

Elliott Chase writes: The credit crunch was just a few months old as 2008 dawned. At first, it seemed like an obscure concept that only City financiers would have to think about. Later, we realised there was no escape, as things went from bad to worse.

Report from Dubai

Elliott Chase writes: If you haven't been to 'the investor's playground', you should go. If you have, you should go back periodically to check on progress. Dubai is a world-class experiment in commercial, environmental and cultural development.

Compete to Win

Lucy Jeynes writes: As the construction of facilities for London 2012 begins, service providers of all sizes have the opportunity to bid for the business opportunities that arise.

Making Things Happen

Elliott Chase talks with Don Kenny, MD at Carillion Business Services and a key change-maker in UK FM.

The Credit Crunch and the FM Sector

James Stander offers an expert view on what market turmoil means for merger and acquisitions activity in FM.

World Traveller

Elliott Chase writes: We hear a lot about cross-border deals in global markets these days. SMI, the facilities services business set up specifically to play in this field, is proving the scale of the opportunity with its record of 70% annual growth.

How Big is FM?

Qi Moss examines why market researchers vary by £billions in their estimates of the size of the FM sector and suggests new ways of looking at the industry to arrive at a more accurate calculation.

Raising FM's Game

Elliott Chase talks with Mark Purnell, managing director of Intelligent Property Group, about opportunities in the marketplace and plans for growth.

Making Integration Work

Elliott Chase talks with Mark Rogers about why the integrated facilities services concept hasn't lived up to its promise and what Johnson Workplace Management is doing about it.

Building Bridges

Elliott Chase talks with Keith Martin of property adviser Donaldsons about their new joint venture with ISS Coflex - a move that could foster a revolution in property services.

Carving Out a Market

Elliott Chase writes: One clear theme in the brief history of facilities management in the UK is the decline of the freestanding management specialist.

PFM Interview

Jane Fenwick talks to Alfred McAlpine Business Services MD Craig McGilvray about recent successes and future prospects.

Playing by the rules?

Corporate governance is making headlines and sustainability is also moving up the agenda. In a special report i-FM looks at how the FM sector measures up. By Richard Byatt with additional research by Fiona Perrin and Elliott Chase.

Team players aiming for the premier league

In a couple of months Carillion Services will have its new senior management team in place. Richard Byatt spoke to Don Kenny and Oliver Jones, the two men leading Carillion's bid to become one of a select group of support services providers.

Taking the wheel in rough seas

Adrian Ringrose becomes chief executive of Interserve in July. Richard Byatt spoke to him about opportunities, threats and his personal ambitions for the business he will lead.

Alan Soper interview

Alan Soper, managing director of EMCOR Facilities Services talks to Jane Fenwick about how the company's strong technical skills base is leading it into new sectors.


Comments - Search found 9 comments

Survival of the fittest

The only thing that is constant is change: perhaps a fair observation for the wider facilities management and contract service industry in 2019. So what are the main influencers and disruptors of the moment?

FM outsourcing: a bigger role for SMEs?

Active Workplace Solutions worked with online facilities management resource and insights provider i-FM to survey FM practitioners on the key issues, needs and opportunities they face today. The research provided some interesting insights.

Talking the industry up

I think it’s very easy to talk down the FM industry right now; but more than ever I am seeing a real movement behind positive change and some urgency in creating a conversation that elevates the perception of the value of what FM does.

What's the point of marketing in FM?

In these uncertain times, how can CEOs and managing directors hope to deliver shareholder value, drive long-term profitability and create stability for their businesses?

The demise of Carillion and what it means

Even before there was a Carillion, stretching back into the days of its Tarmac predecessors, this business was a pioneer of the facilities management industry. Now that it has crashed so spectacularly what should we take away from this sorry situation?

What's in a name?

So now we know. Building Futures Group is the name of the combined organisation that brings together the FMA, the CSSA and Asset Skills.

Where is everybody?

If you look at the latest i-FM Top 50 list there are few surprises at the top end with companies like ISS, Carillion, Interserve and Rentokil getting bigger and bigger.

No sector can afford to think it's better than another

As the post-Olympics row about public sector outsourcing simmers on, Sodexo's Phil Hooper calls for balanced thinking.

Safe to Hope?

If anybody is clear about what is happening in the economy, please raise your hand.