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Serco sees a strong close to 2024
Public sector services specialist reports good performance in the second half and is prepared for challenges of the new year.
New Equans brand will drive digital offer
Equans Digital brings together a range of solutions focused on decarbonisation and digital transformation.
Investor backing for Besseges
Manchester FM and fire protection group has secured significant investment.
andwis buys again
The acquisitive investor-backed group has increased its service offer and regional reach.
Technical services group grows
The PE-backed andwis group has acquired another business.
Platinum unveils new executive team
New leadership team aims to drive growth at the hard services specialist.
MoJ looking for workplace services solution
Technology platform needed to monitor and report on the Ministry’s Property Transformation Programme.
Notts County looking for FM partner
County explores new solution for catering, cleaning, landscape and maintenance services.
OCS acquires FES
Acquisition doubles the size of OCS Group’s hard services business.
Briggs & Forrester buy for BGIS
BGIS has acquired Briggs & Forrester Group’s building services maintenance division.
Pareto builds capabilities with Sowga buy
Deal brings in additional expertise in M&E maintenance and compliance services.
Novus launches second recruitment drive
Recruitment underway in North West and South West following contract wins.
Sean Haley set to leave Sodexo
Haley, CEO of the UK and Ireland business, will leave at the end of December.
Churchill leading on West End recycling
Simpler Recycling strategy implemented at Bond Street shopping centre.
Diamond on Midlands growth list
Facilities services company and its parent listed amongst fastest growing in the region.
Servtron acquires Fusion Landscaping
Second deal in two months for the ambitious environmental services business.
City FM partners with Totalmobile
Lone worker protection technology to be rolled out for 600 employees.
Kings named to NHS SBS framework
Kings Secure Technologies listed for provision of security services, CCTV and VSS.
CRE: fundamental shift towards flexibility
New report highlights ongoing post-pandemic change in the property industry.
Compass hails a strong year
Increased focus on and investment in growth opportunities pays off.
Annual FM market report online now
Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.
Mitie cites good progress at half-year mark
First-half revenue and operating profit up, with record contract wins and renewals/extensions.
Three new frameworks at NHS SBS
NHS Shared Business Services has launched three new soft FM frameworks.
Wates: 5 years of growth for Property Services
Latest turnover figure for the business shows 50% jump.
Q3 marks 6th year of growth
All targets met and the future is bright, says the FM provider.
Compliance Group grows again
The group has acquired Electrical Test Midlands, a specialist in electrical testing and compliance.
Contollo in third acquisition
The PE-backed group has acquired MBA Consulting Engineers.
Fusion21 opens safety and compliance framework
The national framework is worth up to £800m over four years.
The Clean Space acquires Cynergi
Deal increases the buyer’s turnover by a third.
Acquisition extends Ranger group again
Seventh acquisition this year builds out footprint in Scotland and Northern England.
Contollo acquires TACE
The new PE-backed building consultancy group has made its second acquisition.
Kingdom extends staffing capabilities
The security, cleaning and recruitment group has acquired Kent-based MC Personnel Ltd.
Securitas and IBM switch to Vested contract
The move away from a transactional contract to a collaborative, win-win partnership is an industry first.
Nurture Group scoops up Tivoli
Latest acquisition brings the 4th largest grounds business into the fold.
BM Caterers partner with Luminary Charity and Bakery
New partnership brings social enterprise Luminary Bakery and its sister charity, Luminary Limited, onboard.
Bellrock invests in critical engineering
Jordon Group merger extends services offer with access to new clients and new sectors.
EMCOR UK launches Asset Dynamics service
New management service draws on firm’s engineering heritage and expertise.
New backing for MARCH
The engineering group, formerly Edwin James, has a new owner/investor.
Living Wage accreditation for Praxis FM
The property development and investment group’s FM business is now a Real Living Wage employer.
Affordable housing group acquires Pinnacle
Hyde Group calls move “a game changing moment for the housing sector".
Mecsia acquires ECG Facilities Services
Technical services group adds Glasgow-based firm to its portfolio.
Hygiacura buys again
The growing services provider has added First Point Cleaning and Maintenance Limited to its group.
United Living extends reach with acquisition
The property services group has bought the complementary business, PiLON.
React buys to grow
The AIM-listed cleaning specialist has acquired a drainage and plumbing services company.
JLL turns up the AI dial
New purpose-built platform will leverage the best of human and machine learning, says the CRE group.
More consolidation in the fire sector
Bury-based group acquires Hampshire operator.
Newcastle-based fire & security group in fourth acquisition
The compliance services sector is changing rapidly, with groups buying to grow.
BESA launches skills service
New skills and policy department aims to address the industry’s training and recruitment challenges.
Mitie extends fire services
Acquisition of Argus Fire builds resources in the high-growth, high-margin UK fire & security market.
Sodexo closes out a strong 2024
Year-end FY24 figures show good performance on all key measures.
ISS launches low-carbon school meals
The low-carbon initiative focused on secondary school menus is a first for the industry.
Technical services group grows again
andwis, the PE-backed group, has made its 13th acquisition.
i-FM welcomes OCS as sponsor
OCS has grown to be one of the biggest and most interesting companies in the market.
Fusion21 invites bids for FM framework
The renewal of the national Workplace and Facilities Management Framework will be worth up to £800m over four years.
NHS: costs continue to climb
With estate operating and maintenance backlog costs rising steadily, “this can’t go on” says key healthcare body.
Polyteck named on Procurement for Housing framework
The £675m planned works framework has a life of four years.
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Stadium Support Services launches VertiCulture
New division will specialise in rope access maintenance for living walls.
The next move in cleaning for cobotic technology
New floor cleaning tech is efficient, effective and greener.
Mitie sees benefits of investment
Good trading momentum continues with record contract wins and renewals, group reports.
Ranger in Dublin acquisition
Ambitious fire and security group says the move opens the door to expansion in Europe.
Carlisle brings behaviour detection training to Excel
Programme aims to establish a new standard for safety and security in the events industry.
Mitie expands in Spain
Group buys Barcelona-based security services company.
CBRE NI in strategic partnership with CBRE GWS
The Northern Ireland affiliate company’s partnership with Global Workplace Solutions will significantly expand its FM services.
PTSG acquires White Testing
Wakefield-headquartered specialist services business has bought one of Scotland’s leading electrical testing companies.
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Good Eating Company marks 25 years
The Sodexo business celebrated its 25th anniversary with a special dinner held last week in London.
Sasse Group buys maintenance provider
German services group has acquired the London-based Capital Maintenance.
ISS unveils new workplace food brands
Two new brands aim to revolutionise company’s retail food services in this market.
Wates acquires property services business
Deal extends the service range and grows the team by over 1000.
HSS aims to bring service back to hiring
The original tool and equipment hire company has changed its trading name to reflect its commitment to service.
Sodexo opens flagship Modern Recipe restaurant
Acclaimed chef Kate Austen has officially opened Sodexo UK & Ireland’s flagship restaurant for its contemporary workplace dining offer.
Pareto on fastest-growing list
FM company included in the UK Fast Growth Index for 2024.
Magenta shifts to employee ownership
Magenta Associates, the FM communications specialist, is now owned by its employees.
WSH adds Genuine Dining to its stable
The owner of BaxterStory, Benugo and Portico has acquired The Genuine Dinning Company.
New CAFM system enters the market
Newcastle-based tech firm Elisian builds on experience in regulated industries to develop a product tailored for FM.
Clearway in acquisition and expansion
The London-based security and compliance group has launched an in-house innovations lab.
Bidvest Noonan launches digital twin service
TwinSpace offers clients 3D virtual replicas of their facilities.
Technical services group grows
Young PE-backed group makes its 12th acquisition.
BMS specialist plans for growth
Tech entrepreneur takes over building management systems and control panel manufacturer.
CoSourced on ‘fastest growing’ list
The specialist sub-contractor recognised as one of the fastest-growing firms in the UK by Fast Growth 50.
First social enterprise FM consultancy launched
Communia FM founded by Antony Ferdinand, a passionate social entrepreneur with 26 years of experience working in the built environment.
New BESA president focused on retrofitting
Adrian Hurley says association will press the government to commit to a national programme of commercial building retrofits.
Atlas acquires Aston Services Group
The acquisitive FM services company has added the Leyland-based services business to its portfolio.
Edwin James rebrands as MARCH
Rebrand for engineering services firm to support its growth ambitions.
Serco launches international advisory business
Under the brand +impact, the new business brings together expert advice and proven delivery experience.
Biffa acquires South Coast operator
Strategy is to grow low carbon recycling solutions for local authority and industrial customers.
OCS in Exclusive deal
The facilities management group has acquired contract cleaner Exclusive Services.
Carlisle strikes deal with RMT union
The national voluntary recognition agreement is the first of its kind in the outsourced industry.
Planon named a CMMS software leader
Solution configurability, global reach and customer service highlighted as key strengths.
Nurture adds to list of acqusitions
The acquisitive grounds group has completed its 49th buy.
OCS unveils Malaysian joint venture
New partnership with the Antah Group aims to grow footprint in the facilities services market.
Easing the systems integration challenge for FMs
Two-thirds of professionals affected by issues relating to FM technology.
Hygiacura in third acquisition
The ambitious facilities services group has acquired GCC Property Care Limited.
Polyteck selected for renewal framework
The property services group has secured a place with the Communities & Housing Investment Consortium.
Reconomy prepares for future growth
New change and transformation function will support next phase of development.
Sheffield services group rebrands
HE Barnes draws services together under a single brand.
Government hub named leading workplace
Peterborough site has gained Leesman+ certification.
Market test leads to strike
Trade union leads action as NHS Trust tests the outsourcing market.
King's completes in-sourcing
King’s College London has brought about 150 staff into direct employment.
Atlas buys education specialist
Atlas FM has acquired bespoke Cleaning Services, growing its position in the sector.
Positive outlook for ISS group
Facilities services group reports solid first-half performance.
Living Wage recognition for SBFM
Soft services provider accredited as a Living Wage Recognised Service Provider.
Reconomy in first US buy
The circular economy specialist has acquired Lincoln Waste Solutions LLC.
Nurture Group buys again
The growth-oriented grounds business has completed its 48th acquisition.
Office workers: healthier lunches and communal dining
The ordered-in food trend is growing.
RA acquires Grazing
Delivered-in workplace and venue catering specialist joins Compass group B&I business Restaurant Associates.
Serco upbeat despite first-half pressures
Revenue and profit both slipped, but the group says it is making good progress.
£814m FM framework opens
Suppliers are now able to bid for Pagabo’s newest framework offering.
EMCOR launches insight service
The new service combines the expertise of EMCOR UK’s people with leading technology.
Carbon Numbers launches integration service
Software solution designed to support organisational efficiency, cost savings and carbon reduction.
OCS at the palace
The FM group provided security services for July’s European Political Community meeting at Blenheim Palace.
Derwent partners for Manchester redevelopment
Viridis consortium named preferred bidder by University of Manchester.
NHS framework place for Galliford Try
Place opens the way to hard FM services for north of England sites.
Good trading momentum for Mitie
The group’s first quarter trading update shows revenue up 10.5%.
Compass reports good growth
Organic revenue growth of 10.3% achieved in the group’s third quarter.
Morag Freathy named on Women in Leadership list
The CEO of Compass Group UK & Ireland’s B&I sector features on the Management Today Women in Leadership Power List 2024.
Mitie adds more power
The services group is to acquire ESM Power, a high voltage electrical engineering business.
Edwin James buys engineering specialist
Motivair Compressors Ltd is joining the group via the acquisition of Pettits Ltd.
Amey placed on professional services framework
Pagabo framework covers a period of three years with an option to extend for a further year.
Maintenance output set to fall, costs to rise
Repair and maintenance output is expected to fall by 5.2% overall in 2024 compared with 2023.
OCS signs up to Safe Spaces pledge
Twelve leading private security service providers have pledged to support the National Business Crime Centre’s Safe Spaces scheme.
idverde grows business with Acorn buy
The grounds services company has acquired Midlands-based Acorn Environmental Management Group.
i-FM celebrates 25 years
A quarter century has passed since a small but dedicated team launched the UK’s first online news and information service for facilities management.
Framework places for Churchill Environmental Services
Churchill Group’s environmental and water business has been appointed to two new frameworks.
MRI to acquire Capita software business
The deal values the business, focused on public sector clients, at about £200m.
Sheffield security group rescued
More than 3,000 jobs potentially saved after buyer found for IPM Group.
CIBSE planning a whole new look at buildings
‘Transformative project’ aims for a holistic and future-oriented perspective on building performance.
BESA and CIBSE in strategic alliance
UK’s two main building services engineering organisations will work more closely together on key initiatives.
Amey partners for energy management AI solution
‘Ground-breaking’ solution makes real-time changes to building assets in response to how a property is being used.
Equans partners for climate resilience capability
The partnership will help organisations become more resilient to the impacts of climate change.
Atlas launches London brand
Atlas London will focus on cleaning and support services for workplaces in the capital.
United Living in strategic buy
The property services group has acquired a majority stake in training provider focused on industry skills gaps.
Serco raises guidance for 2024
Following a good first half, the group is more optimistic for the full year.
B Corp certification for Talkington Bates
The firm becomes the third catering contractor in the UK to achieve this designation.
CIOB publishes AI playbook
The Chartered Institute of Building's Digital and Innovation Advisory Panel advises on AI in the built environment.
JLL brings AI into its FM app
AI technology will support delivery of cost-effective, compliant, pro-active facilities management.
Macro rebrands with strong platform for growth
The rebrand includes a new identity, purpose statement and values for the newly independent business.
Donnell returns to facilities sector
Andy Donnell, former MD at ABM, is now a non-executive director at CoSourced Group.
Totalmobile adds IoT to service offer
New partnership aims to transform social housing and local government services.
CBRE to increase stake in Turner & Townsend
Move will also see the combining of CBRE's project management business with T&T’s.
Royal news for Corps
His Majesty the King has been appointed Corps Security’s Royal Patron.
BCC publishes mini-manifesto
The document sets out the cleaning, hygiene and waste industry’s priorities to help create a resilient UK.
Orbis Protect expands in Ireland
Optosafe Ireland is the security company’s first overseas acquisition.
NG Bailey bounces back
The engineering and services group has reported a return to profitability as it delivers on its diversified business strategy.
Refurbs leading London change
Latest Deloitte London Office Crane Survey finds developers turning to refurbishments in the face of economic uncertainty.
Nurture buys to grow
The acquisitive grounds services group has taken to the trees.
HSG FM acquires Radish
Churchill catering business passes to the Cardiff-headquartered FM group.
Mitie moves on cleaning apprenticeship
The group has enrolled 20 learners for its new Cleaning Hygiene Operative Level 2 programme.
Wates in restructuring moves
With retirement of construction business’s MD, some changes are in the works.
Mecsia grows building services offer
The ambitious compliance-driven technical inspections and maintenance group has acquired another business.
Mitie sees surge in revenue and profit
Revenue climbed to a new high of £4.5bn for FY24.
Kier Places restructures for growth
In a strategic shift, the group division that encompasses FM has defined three new focus areas.
Johnson Controls launches data centre business
Company plans to operationalise its global scale in response to growing market demand.
Biffa set to acquire Renewi municipal business
The deal will extend the group's waste management operations in England and Scotland.
Corporates driving London flex offices activity
Corporate occupiers have driven an increase in activity in the London market, with the number of desks transacted up 30% year on year.
Third deal for Compliance Group
The ambitious services group has made its third acquisition of the year.
Reconomy acquires Circle Waste
Circle Waste’s core focus is on providing services to SME customers in the UK.
Lexington MD expands role to Elior
Matt Wood will lead Lexington Catering and Elior UK’s B&I business.
Totalmobile to expand into Nordic market
A Stockholm-based regional director has been appointed to lead the expansion.
Mitie partners for safer central London
Mitie Security has worked with the National Portrait Gallery to support its classification as a Safe Haven.
Sescom looks to grow across Europe
The Polish FM company that bought into the UK market last year has a new investor.
Circular economy: M&A points to growth
Like FM, the circular economy sector has been a busy place for M&A deals as investors see a bright future.
Good half-year figures for Compass
Europe is looking particularly strong, the group says.
Veolia placed on NHS Scotland framework
New framework enables health boards to access compliant and comprehensive general waste and recycling services.
HSS Hire launches new service for FM
HSS ProService aims to reshape the way FM businesses buy and hire equipment and materials.
Orbis Protect acquires Vigilance Properties
Acquisition of the specialist technology-enabled security services company will expand the offer to customers.
Veganuary works
New study shows the seasonal initiative in workplace restaurants can boost plant-based choices over a full year.
BSIA updates cyber exposure COP
The British Security Industry Association code of practice focuses on the design, testing and manufacture of safety and security products.
Ranger buys again to extend offer
The investor-backed Ranger Fire and Security has announced its latest acquisition.
ISS hails promising start to the year
Total revenue and organic growth both up in Q1 2024 for the facilities services group.
Third acquisition for Environmental Essentials
The asbestos service provider’s ambitious buy-and-build growth strategy continues at pace.
Amulet trialling transport safety service
The security business is partnering with several boroughs in Essex on a 15-month pilot project.
Raikes leaves Vinci FM
Long-serving managing director Tony Raikes has retired.
EMCOR launches Carbon Transformation solution
The new service offer comes in response to evolving market trends and customer needs, the company says.
Compass completes acquisition of CH&CO
Bringing in a new portfolio of brands results in a “broad and exciting client proposition”, the buyer says.
Property company targets 1m sq ft of flexspace
The London-based developer/landlord GPE plans to double its existing portfolio.
ISS secures place on CCS framework
The Mediclean division is listed on four lots under the RM6331 Healthcare Soft FM Framework.
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New Master at Worshipful Company of Environmental Cleaners
The Company has announced the installation of Lorraine Larman as its new Master.
NHS Exemplar status for Southern Health Trust
Medirest has supported the Trust in achieving Exemplar status for outstanding cleaning services at four sites.
CCS place for Sodexo
The Health & Care division has been named on the Healthcare Soft Facilities Management Services framework.
Flexspace: faith in the future
One of the UK’s major property developers/owners has committed to converting 20% of its office portfolio to flexible space.
Apleona in second Irish buy
The Germany-headquartered group says it is now the number one self-delivery provider in Ireland.
Q1 rebound for outsourcing in Europe
Business services and IT both up after four quarters of decline.
Change at the top for SWG
Gary Watkins, long-serving CEO at Service Works Global, is to leave that role in May.
FY24: we are pleased, says Mitie CEO
The facilities management group is reporting record revenue of at least £4,500m.
Demand for analytics and optimisation driving controls market
The global building automation and control systems market grew by nearly 6% in 2023.
CCS updates on the Procurement Act 2023
The Crown Commercial Service has compiled advice ahead of the expected autumn implementation.
EMCOR offers insights for FM success
EMCOR UK has published a strategic guide setting out advice and insights under key headings for the industry.
ISS completes sale of French business
A deal has been struck with Onet SA, an international services group headquartered in Marseille.
Bidvest Noonan launches Dynamic Workplace
New intelligence-driven service solution employs cutting-edge sensor-based technology.
Graham appointed to decarbonisation framework
New Pagabo Healthcare Decarbonisation Framework is worth about £1.6bn.
OCS in pest control buy
The group continues on its growth track with the acquisition of Norfolk-based Abate Pest Management Services.
Axil marks six years of growth
The waste management company is reporting a 570% surge in growth with turnover hitting £34m.
Cleanology CEO to lead on Living Wage
Dominic Ponniah has been elected co-chair of the Living Wage Foundation’s Recognised Service Provider Leadership Group.
Keysource acquires GDM Building Consultants
GDM brings M&E, sustainability and FM expertise to the data centre specialist.
Advantos acquires United FM
The acquisitions platform for the M&E and FM sectors has added a fourth business to its group.
OCS targets £15k for charities
The FM group is in the midst of a challenge to raise money for the London Youth Rowing Club and the OCS Foundation.
CIWM launches circular economy fund
The fund will help to fast-track innovators on the road to growth.
Vacherin targets food waste
The workplace caterer has launched a chef-focused sustainability initiative aimed at reducing waste.
Diamond launches major works division
The Birmingham-based support services business responds to client demand and its own growth plans.
ISS partners with Olio
The new partnership focuses on fighting hunger and food waste.
New investment for growth at Mecsia
Additional backing will support the next phase of development for the technical inspection and maintenance services group.
Envirotech expands in Ireland
The FM business has opened an office in Dublin in pursuit of continued growth.
Ranger Fire & Security buys Synchro
A month after its own launch the business has already made its third acquisition.
Atlas acquires cleaning provider
The acquisitive FM company has added the Tudor Group to its family of businesses.
Edwin James plans growth
The Glasgow-headquartered hard services group has announced it is firmly on the acquisition trail.
Mitie added to CCS soft services framework
The Crown Commercial Service Healthcare Soft Facilities Management Framework agreement runs for three years with an option to extend for one more.
Tango buys Locatee
Workplace analytics sector continues to consolidate as software group buys solutions provider.
NHS estate: action needed
Health and care leaders are calling for the next government to boost investment to repair and update dilapidated buildings.
The future of cleaning
Two industry bodies and a university are set to explore innovation in the UK cleaning sector.
Serco: strong ’23 and positive outlook for ‘24
The government services specialist is reporting another year of growth in revenue and profit.
Nurture expands in Scotland
Another buy for the acquisitive grounds group strengthens its operations north of the border.
Kingdom acquires recruitment business
The facilities services group has increased its activity in recruitment with the latest acquisition.
EMCOR UK bolsters executive team
A newly created decision-making group will drive the strategy and vision of the business.
ISS reports solid performance for 2023
The group is on the way to realising its full potential, says CEO.
Entegra in CCS success
The Sodexo procurement solutions business has been named to a key public sector agreement.
Mitie launches podcast
A six-episode series will look at the transformation of FM as it adapts to new customer demands and new ways of working.
100 named to £3.2bn framework
The agreement covers planned and responsive installation, servicing, repairs and maintenance works.
OCS named for CCS framework
OCS has been awarded a place on the Crown Commercial Service framework for RM6331 Healthcare Soft Facilities Management Services.
Council plans ‘hybrid model’ for service delivery
North East Lincolnshire Council will move to a new model as its outsourcing contract comes to a close.
Nurture completes 45th acquisition
Nurture Group has bought the Birmingham-based Midland Pest Control Ltd, strengthening its presence across the region.
£9m injection for SJA Group
Kent-headquartered integrated property services provider attracts new investment from Key Capital Partners.
Amey and MRI to launch ‘first of its kind’ software
The new technology platform will revolutionise the way public sector clients manage their workplaces, they say.
Compass reports strong start to the year
The Compass Group is reporting double-digit organic growth for Q1 FY24.
Reconomy launches tech hub in Romania
RecoTek, opened in Bucharest, is the next step in its growth strategy, says the circular economy specialist.
CBRE set to buy public sector services provider
A $1bn deal will see the US-headquartered specialist join the property services group.
BCO defines new research programme
The British Council for Offices hopes its new agenda will guide and inspire the office sector amid disruption.
Unprecedented demand for data centres
Demand for data, storage and the development of AI are driving the need for more sites and more energy.
Atlas unveils workplace services division
Andrew Lunt is named as the new division’s managing director.
Workplace Futures delegate lists: don’t believe it
We are aware again this year that ‘delegate lists’ are being offered for sale. This is a scam.
Codifying standards for building services
Initiative comes as part of wider industry and government efforts to raise the bar on individual competence.
Spotless buys Norwich-based cleaner
The ambitious East Lothian-headquartered company has further extended its footprint in England.
Mitie boasts record quarterly revenue
The group’s third quarter report shows a 14% year on year jump.
Right FM launches
Into the busy and diverse FM marketplace comes a new London-headquartered service provider.
Polyteck secures place on £346m framework
Construction and facilities management company is one of the 70 suppliers for Fusion21’s Building Improvements Framework.
Compass has CH&CO in its sights
The UK’s largest food and support services business has agreed to acquire the growing independent, subject to regulatory approval.
Bellrock buys mobile data collection specialist
Mobiess Ltd is the group’s second acquisition announced this month.
NHS Property Services hails £45.9m in cost efficiencies
Annual report cites support for patients, prioritisation of customer care and drive for sustainable services.
Bolton to bring services back in-house
Bolton Council is set to reclaim facilities and estates services when its current outsourcing contract ends.
Bellrock buys property specialist
The property and FM group's latest acquisition will boost its project management and consulting services.
Bouygues E&S rebrands as Equans
With the integration process underway for some months, January marks a rebrand for Bouygues Energies & Services in the UK.
Veganuary success
Sodexo is reporting another year-on-year increase in the consumption of meat-free meals.
Celnor takes majority stake in Assurity Consulting
The growth and consolidation trend in the compliance sector continues.
CIWM acquires Circular Economy Institute
The move aims to push responsible resource management up the agenda, with increased professional support.
Ground Control secures net zero targets approval
Commitment to reach net zero greenhouse gas emissions by 2038 has been validated by SBTi.
HqO buys to grow
The real estate experience platform has acquired the Symbiosy portfolio of smart building solutions.
Edwin James buys to grow
The Glasgow-headquartered hard services group has acquired Automated Control Solutions Holdings and its subsidiaries.
Sodexo sees strong organic revenue growth
The group is also reporting high single-digit underlying growth in all regions for Q1 FY24.
Clearway buys German security business
The London-based security services group has moved to extend its European operations.
Reconomy extends role at Wolves
A relationship that dates back over 25 years has been extended through the 2023/24 season.
New chair for Flexible Space Association
Andrea Kolokasi now chairs the flexible workspace providers group.
SUEZ in second acquisition
The recycling and waste management group closed out 2023 with news that it had bought Luton-based F&R Cawley Ltd.
Sodexo Live!: frictionless store for Brighton & Hove Albion
Building on a relationship launched in 2013, the venue partner says this will further enhance the experience for fans and guests.
Seriös about growth
Technology consultancy Seriös Group is aiming to treble its workforce following a six-figure investment.
NHS maintenance backlog soars
New figures show the cost of running the health service estate, but the big worry is maintenance.
The year in FM: 2023 news review
Our annual round-up of the key events in UK facilities management over the past 12 months is online now.
SBFM marks ‘unprecedented year of growth’
The Leeds-based soft services company has won recognition from multiple organisations during the year.
Serco reports strong 2023
Good performance in the second half produces better then expected full year results.
Strategic suppliers see revenue slip
Top public sector supply partners have seen a decline in their overall sector revenue of 17% in the past year.
OCS buys to bolster security business
The latest acquisition is Profile Security Services, a top 20 firm with offices across the UK.
Landsec names FM partners
The property investment and development group has unveiled a new retail operating model which includes more direct involvement in service delivery.
DIO contracts get bigger
New sites have been added to the hard FM contracts awarded in 2021.
Danhouse launches security information platform
London-headquartered Danhouse Security says its new hub is designed to help rapidly implement and manage key service functions.
ABM moves on growth plans
Two senior appointments and new London offices for the services provider.
Equans named on new CCS framework
The RM6280 Postal Services and Solutions Framework provides the public sector with a range of services.
ESS teams up with Olio to cut food waste
The Compass business is partnering with the community sharing app to redistribute surplus food to local communities.
NIC Group acquires training provider
Worldweaver Training and Development is now a part of the facilities services group.
New investor for Pareto
Private investment group takes a controlling interest to back further growth and development.
Elior Group now ‘stronger and more agile’
Full-year figures post-acquisition show a solid uplift in revenue and a return to profitability.
Mitie on track to hit targets
Interim results show double-digit growth in revenue and operating profit.
Amey aims to drive net zero across the NHS
The firm has secured a place on the recently announced transport infrastructure framework.
Cushman & Wakefield to embed AI across operations
The property services group becomes the latest to roll out artificial intelligence to enhance client and employee outcomes.
Sustainable transport framework for the NHS
NHS Shared Business Services has launched a new agreement designed to help achieve net zero emissions ambitions.
Business is in great shape, says Compass CEO
That’s operationally and financially, and it is well positioned for a more focused growth phase.
Datore launches Analytics as a Service
The data services provider specialising in the built environment aims to help all organisations to harness data “like a large enterprise”.
Mitie opens Facilities Transformation Hub
The Hub showcases a range of cutting-edge technologies being used to drive change.
Avrenim reports project wins of over £3.6m
The Liverpool-based FM services provider says it’s had a good Q3, following a good start to the year.
New framework place for Richard Irvin
The hard services provider has been appointed to the Scotland Excel Property Maintenance and Refurbishment Framework.
IWFM signs Armed Forces Covenant
The Institute is backing the promise to active personnel, veterans and their families that they will be treated fairly.
WeWork acts to stave off collapse
It's been quite a ride, but now it's come to bankruptcy protection for the flexspace provider.
Compliance Group grows with ARA buy
The specialised water treatment services provider has become the latest business to join the group.
Mitie grows fire and security expertise
The FM company has announced the acquisition of GBE Converge Group.
Diamond shines in challenging market
Birmingham-based Diamond Facilities Support is reporting a record period for new business.
Macro is back
A management buy-out at Mace Group sees the return of a past name to the FM scene.
ISS reports Q3 growth
In a new trading update the group cites continued strong organic growth and strengthened focus on the execution of the OneISS strategy.
Carlisle marks 23 years at Tottenham
Carlisle Support Services is celebrating a relationship with Tottenham Hotspur that spans more than two decades.
Bellrock reports Concerto success
The property services group’s CAFM and IWMS platform is marking a period of record-setting double-digit growth.
Sodexo ahead of guidance
The group says its post-Covid momentum is continuing to deliver good results.
Real Living Wage increase confirmed
Over 460,000 people working for 14,000 employers throughout the country are set for a cost-of-living pay boost.
Clearway buys to grow
The London-headquartered security services provider has acquired Secure Empty Property Limited.
Grazing puts on £8m
The delivered-in office and venue catering specialist has won a series of new contracts.
OCS buys critical FM specialist
In its first post-merger move, the group has acquired Surrey-headquartered Accuro.
Mitie reveals three-year plan
Covering the period FY25 - FY27, the theme is ‘from facilities management to facilities transformation’.
Carillion: KPMG fined £21m
Auditors penalised for performance prior to the group’s collapse in 2018.
Safety and compliance framework launches
Consultancies and contractors named for a £135m framework to deliver life safety and maintenance for the public sector.
Good H1 sees Mitie upgrade forecast
Confidence in its performance leads to increase in FY24 expectation for operating profit.
Mitie buys waste specialist
Cliniwaste is a specialist in treating plastic waste generated by the NHS and pharmaceutical manufacturers.
Apleona buys into predictive maintenance specialist
The Germany-headquartered FM group has acquired a stake in the Irish predictive maintenance business Eastway.
Entegra backs responsible procurement plan
The Sodexo procurement specialist has joined forces with leading hospitality companies to launch a new industry initiative.
Ex Carillion CEO disqualified
The saga rolls on, with former CEO Richard Howson now being disqualified as a director for eight years.
Precision buys security business
The acquisition of Red Dot Security significantly extends self-delivery capacity.
Features - Search found 72 features
25 years on, and still the first thing you read
Fiona Perrin looks back — with a dose of nostalgia — on what makes i-FM the industry’s daily must-read.
A future of change built on a history of change
When i-FM launched just before the turn of the millennium, modern facilities management was already around 25 years old, writes Martin Pickard.
Headquarters, hubquarters and haulovers
From sustainability to skills shortages, the need to work together to overcome some of the key challenges of our time has never been more pressing for organisations operating in the built environment.
Workplace: airing the big issues
Three years on since The Workplace Event was last held face to face, it made its long-awaited return to the Birmingham NEC this month. Craig Peters reports.
The i-FM News Review 2020
This was a year that started like any other, with reports of contract wins, business changes, people moves, as well as the familiar big themes in the marketplace: competition, sustainability, workplace trends.
World FM Day 2020: reports from the frontline
People in FM hold all kinds of roles in all kinds of situations, working these days under considerable pressure. It is inspirational to hear what they do and how. We asked a whole selection to tell us about themselves in their own words.
Councils are doing it for themselves
Cornwall Council was an early adopter in setting up a wholly-owned FM operation; and Cormac is now winning third-party business. Fiona Perrin reports on the model.
9 megatrends that every FM provider should know
Economic growth, globalisation, technological development... here are a just some of the megatrends that are shaping the future of FM, analysed by the experts at ISS.
Smaller players with big ambitions
The latest in a series of i-FM features identifying some of the smaller, but growing players in UK FM.
Building innovation on international expertise
Phil Smith offers some advice on moving into, and benefiting from, international partnerships in a fast-changing FM sector.
Small, medium and enterprising
We hear a lot about the big organisations in UK FM. But who are the rising stars and what makes them successful? Fiona Perrin talked to four of the challengers.
Smart technology leads the way for cleaning
In the right environment, complete robotic cleaning could only be a year or two away. Alex Blake looks at the ways smart technology is changing the cleaning industry and calls for benchmarked standards on how it's being used.
Living wills are coming in facilities management
So embrace them now to get ahead of the game, say Derrick Tate and Farah Abou.
Securing the future
Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.
Specialist services: medical equipment safety testing
Bouygues Energies & Services doesn't just look after buildings and the people who work in them. The company has developed some surprising specialisations, too. Simon Hayman turns the spotlight on one of these.
The changing role of FM in universities
Facilities management has become a critical factor for students when choosing their university. We talked to the experts at Bouygues E&S about this.
Can FM be disrupted?
Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.
Finding your voice
Simon Iatrou talks to Nicola Lovett, CEO of ENGIE Services, about how her organisation is adapting to the changing landscape of support services.
BIFM: a long and winding road
The latest in our occasional history series looks at the path of the British Institute of Facilities Management, definitely a case of moving forward though with a fair few potholes and switchbacks along the way.
The i-FM News Review 2017
As always in UK FM, it's been a busy year. It has also been a year notable for its mixed messages, with many service providers reporting growth but a significant number of others, including some of the biggest in the business, reporting problems.
Next Gen CCS Framework: an FM opportunity
As the market prepares itself for the government's next-gen FM CCS framework, Baskar Sundaram helps providers ascertain if the framework is the way forward for them.
Creating Incentives
i-FM looks back through the archives to explore the story behind Incentive FM and its leader Jeremy Waud, one of the FM sector’s most enduring figures.
Bidding in the public sector
Looking for public sector contracts? Nicola Bramwell explores some of the common pitfalls for bidders and offers advice on ways to avoid them.
Apleona: tracking the path from cleaning to FM
Apleona appeared on the UK FM scene in mid 2017. Who is this company with the unusual name and where did they come from?
A quick catch-up with Guy Tucker
In October 2014, i-FM met up with Guy Tucker, Head of Business Development at Arthur McKay, as the Scottish-based hard services specialist was eyeing expansion south of the border.
Sleeping Giant Awakes
Saudi Arabia has the potential to be far and away the largest FM market in the Gulf region. Trends in both the private and public sectors suggest that it is now poised to realise that potential and shed its historic low-cost, low-quality image.
The Success of Trade Shows
Matt Benyon explains why trade shows still have an important role to play in the sales and marketing mix.
The i-FM News Review 2014
The great thing about facilities management is that it is not like waiting for a bus: two or three big stories may occasionally come along together, but almost never are you left standing on the street corner waiting for something interesting to happen.
The Complicated Lineage of SGP
SGP Property & Facilities Management is a fine example of business evolution in the FM marketplace. For all the big names that have always been themselves, there are plenty of others that grew and changed through the busy M&A scene typical of UK FM.
10 Years of Rentokil
Rentokil Initial has been in the news with the £250m sale of its FM business to Interserve, which in a way signals the close of a remarkable and not always comfortable decade of change.
Global FM Makeover
i-FM caught up with Global FM Chairman Duncan Waddell in Australia last week to hear how 'the association for associations' has re-built itself with a clearer focus on goals and outcomes.
A Fresh Look at PHS
The support services group PHS is what you might call 'a solid little business'. And you’d be right: it has been solid, safe, maybe even unexciting; but it is not so little and it does have some new ideas for growth.
The i-FM News Review 2012
Another post-recessionary year, widely summed up by industry observers and financial directors alike with the phrase 'challenging market conditions'.
Middle East Success Story
After Macro International's fifth win of the FM Consultancy of the Year Award in the UAE, Jessica Jarlvi talks to MD Bill Heath.
Joining Forces
In an industry often accused of lacking differentiation, SGP is a company that seems to know exactly what it is about; and it appears to be making a success of it.
Ready for Action
In the three years since Neil Murray's appointment to run Sodexo's corporate FM division, that business has consciously avoided the spotlight. But things have changed now. Why?
Growth Strategy
Maybe it's fate. Highly regarded M&E specialist Norland Managed Services is making a strong move into integrated service delivery. That name choice of 15 years ago looks prescient indeed.
Dealing Direct
The future lies in the hands of service providers who can self-deliver at agreed quality and cost levels, consistently and with a bit of creativity. That's the view from Rob Legge, CEO of Servest.
A Short Shelf Life for Trade Magazines
There's a slow but steady revolution underway in the publishing industry. No one’s quite sure of the timing, but the direction is clear: the internet has changed the rules fundamentally.
i-FM News Review 2010
Despite the lingering effects of recession, this was an eventful year for UK facilities management.
Going for Growth the SGP Way
SGP's decision to buy a series of contracts from the collapsed Jarvis group looked to some like a bold and opportunistic move. Was it?
Reinventing OCS
Martin Gammon said he would wake the 'sleeping giant' when he was named MD for the group's UK business a year ago. Has he delivered?
Small is Beautiful
For a small company to win one PFM award is impressive but not so unusual. Scooping two is remarkable.
Born Again
Amey's FM business has been a bit of a dark horse over the past couple of years. That may change as the Built Environment division reaches a new level of maturity.
The ISS Way
Andrew Price explains why one of the biggest service companies in the world is really quite a simple business.
Winds of Change
When Paul Yearley declared two years ago that we were on the brink of a flood of new international FM deals, people stopped and listened.
Evolution at Work
Most business ideas dreamed up in a pub over a few drinks go no further than the lounge bar – and the world is probably a better place for it.
i-FM News Review 2009
In an industry known for the pace of change, this was a relatively quiet year. Recession held a tight grip but was defied by big contract wins, a few important deals and some interesting moves.
Joined-up Problem Solving
Noel Clancy has been on FM's fast-track growth and development path more than once: first at Integral, then Stiell and finally Alfred McAlpine.
Thinking Big
CBRE is the largest commercial property advisor in the world - and it loves FM. Over the past 18 months, it has doubled the size of its business in this sector.
Parallel Lives
Iain Murray currently has at least two careers and seems to be enjoying that situation immensely. Elliott Chase reports on a wide-ranging conversation.
Right Man, Right Time
Understanding what's happening in our recession-hit markets is no simple matter. Elliott Chase talks to Jamie Reynolds of GSH.
Positive Move
Where does FM provider Europa go from here? Elliott Chase talks with Chief Exec Greig Brown.
SGP - Finding a Place in the Market
Elliott Chase writes: Now sitting comfortably in the middle rankings of the i-FM Top 50, SGP Property & Facilities Management has one of the more interesting histories in the brief and sometimes colourful annals of UK FM.
Betting on a Dark Horse
Elliott Chase writes: Interserve - industrial heritage, mainly hard services, public sector bias. And, oh yeah, they're the ones that bought MacLellan Ð so lots of blue-collar services for the retail sector, tooÉ.right? Well, not entirely.
New Advocate for the Cause
Elliott Chase writes: If there is one common lament in facilities management, it must be this: the industry's 'recognition factor' is too low; what FMs do is not widely understood and the value they can bring is not fully appreciated.
i-FM News Review 2008
Elliott Chase writes: The credit crunch was just a few months old as 2008 dawned. At first, it seemed like an obscure concept that only City financiers would have to think about. Later, we realised there was no escape, as things went from bad to worse.
Report from Dubai
Elliott Chase writes: If you haven't been to 'the investor's playground', you should go. If you have, you should go back periodically to check on progress. Dubai is a world-class experiment in commercial, environmental and cultural development.
Compete to Win
Lucy Jeynes writes: As the construction of facilities for London 2012 begins, service providers of all sizes have the opportunity to bid for the business opportunities that arise.
Making Things Happen
Elliott Chase talks with Don Kenny, MD at Carillion Business Services and a key change-maker in UK FM.
The Credit Crunch and the FM Sector
James Stander offers an expert view on what market turmoil means for merger and acquisitions activity in FM.
World Traveller
Elliott Chase writes: We hear a lot about cross-border deals in global markets these days. SMI, the facilities services business set up specifically to play in this field, is proving the scale of the opportunity with its record of 70% annual growth.
How Big is FM?
Qi Moss examines why market researchers vary by £billions in their estimates of the size of the FM sector and suggests new ways of looking at the industry to arrive at a more accurate calculation.
Raising FM's Game
Elliott Chase talks with Mark Purnell, managing director of Intelligent Property Group, about opportunities in the marketplace and plans for growth.
Making Integration Work
Elliott Chase talks with Mark Rogers about why the integrated facilities services concept hasn't lived up to its promise and what Johnson Workplace Management is doing about it.
Building Bridges
Elliott Chase talks with Keith Martin of property adviser Donaldsons about their new joint venture with ISS Coflex - a move that could foster a revolution in property services.
Carving Out a Market
Elliott Chase writes: One clear theme in the brief history of facilities management in the UK is the decline of the freestanding management specialist.
PFM Interview
Jane Fenwick talks to Alfred McAlpine Business Services MD Craig McGilvray about recent successes and future prospects.
Playing by the rules?
Corporate governance is making headlines and sustainability is also moving up the agenda. In a special report i-FM looks at how the FM sector measures up. By Richard Byatt with additional research by Fiona Perrin and Elliott Chase.
Team players aiming for the premier league
In a couple of months Carillion Services will have its new senior management team in place. Richard Byatt spoke to Don Kenny and Oliver Jones, the two men leading Carillion's bid to become one of a select group of support services providers.
Taking the wheel in rough seas
Adrian Ringrose becomes chief executive of Interserve in July. Richard Byatt spoke to him about opportunities, threats and his personal ambitions for the business he will lead.
Alan Soper interview
Alan Soper, managing director of EMCOR Facilities Services talks to Jane Fenwick about how the company's strong technical skills base is leading it into new sectors.
Comments - Search found 9 comments
Survival of the fittest
The only thing that is constant is change: perhaps a fair observation for the wider facilities management and contract service industry in 2019. So what are the main influencers and disruptors of the moment?
FM outsourcing: a bigger role for SMEs?
Active Workplace Solutions worked with online facilities management resource and insights provider i-FM to survey FM practitioners on the key issues, needs and opportunities they face today. The research provided some interesting insights.
Talking the industry up
I think it’s very easy to talk down the FM industry right now; but more than ever I am seeing a real movement behind positive change and some urgency in creating a conversation that elevates the perception of the value of what FM does.
What's the point of marketing in FM?
In these uncertain times, how can CEOs and managing directors hope to deliver shareholder value, drive long-term profitability and create stability for their businesses?
The demise of Carillion and what it means
Even before there was a Carillion, stretching back into the days of its Tarmac predecessors, this business was a pioneer of the facilities management industry. Now that it has crashed so spectacularly what should we take away from this sorry situation?
What's in a name?
So now we know. Building Futures Group is the name of the combined organisation that brings together the FMA, the CSSA and Asset Skills.
Where is everybody?
If you look at the latest i-FM Top 50 list there are few surprises at the top end with companies like ISS, Carillion, Interserve and Rentokil getting bigger and bigger.
No sector can afford to think it's better than another
As the post-Olympics row about public sector outsourcing simmers on, Sodexo's Phil Hooper calls for balanced thinking.
Safe to Hope?
If anybody is clear about what is happening in the economy, please raise your hand.
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