i-FM Interviews

Climbing up the Food Chain

21st July 2013

From kitchen porter to Director at BaxterStorey, Simon Esner has held steadfast throughout to the same successful philosophy of good food, great people and even better customer service.

In February, Cofely UK moved into new head offices on the Olympic Park, where the company has also signed a 40-year concession contract to provide heating and cooling services to this most recent of London landmarks.

Interesting Times

21st June 2013

There's a question mark over the future of his company, but Henry Arundel could not be more positive about the prospects for business both at home and abroad.

Global FM Makeover

5th June 2013

i-FM caught up with Global FM Chairman Duncan Waddell in Australia last week to hear how 'the association for associations' has re-built itself with a clearer focus on goals and outcomes.

Consultant's Prescription

18th March 2013

Phil Ratcliffe is in FM but stands outside it, too. As a consultant, he has a clear view of what goes on in the industry, as well as keen insight into some of the problems and challenges.

A Fresh Look at PHS

25th February 2013

The support services group PHS is what you might call 'a solid little business'. And you’d be right: it has been solid, safe, maybe even unexciting; but it is not so little and it does have some new ideas for growth.

Change of Perspective

2nd December 2012

At the risk of over-generalising, FM companies fall into two camps: those with roots in construction or hard services, and those with roots in soft services. What does that mean for corporate culture and outlook?

On the Menu

30th September 2012

If you're interested in a textbook summary of a highly successful career in catering, from motorway rest-stop dishwasher to MD of a multi-million pound business, Mark Nelson is your man.

FMA on the Brink

25th September 2012

The news at the Facilities Management Association these days is all about the launch of FMA@Uni, the MBA programme being hosted by Sheffield Hallam and open only to FMA members.

Changing Times

9th September 2012

The BIFM has been a busy place in recent months, dealing with a whole range of big issues, some planned and some not.

Joining Forces

19th June 2012

In an industry often accused of lacking differentiation, SGP is a company that seems to know exactly what it is about; and it appears to be making a success of it.

Ready for Action

18th December 2011

In the three years since Neil Murray's appointment to run Sodexo's corporate FM division, that business has consciously avoided the spotlight. But things have changed now. Why?

Procuring Change

27th November 2011

One by-product of recession has been a new focus on procurement procedures. And in at least one case, the result has been some fresh thinking.

Growth Strategy

1st November 2011

Maybe it's fate. Highly regarded M&E specialist Norland Managed Services is making a strong move into integrated service delivery. That name choice of 15 years ago looks prescient indeed.

Dealing Direct

13th October 2011

The future lies in the hands of service providers who can self-deliver at agreed quality and cost levels, consistently and with a bit of creativity. That's the view from Rob Legge, CEO of Servest.

Reinventing OCS

30th November 2010

Martin Gammon said he would wake the 'sleeping giant' when he was named MD for the group's UK business a year ago. Has he delivered?

Born Again

5th August 2010

Amey's FM business has been a bit of a dark horse over the past couple of years. That may change as the Built Environment division reaches a new level of maturity.