The DTI has launched a new web site to promote management practices which, it is hoped, will improve workplace performance. The site www.greatplacetowork.gov.uk identifies three characteristics common to successful workplaces - they achieve results by sharing the goals of the business with their people; they involve everyone by sharing information and effort; they develop people by sharing learning with everyone.

Within each of these three zones are four sub-topics covering key tools and techniques such as: Managing Change, Customer Facing, Learning Strategies, Teamwork & Flexibility, Partnership, Employee Communication, Recruitment & Retention. Each sub-topic includes a link to case studies from organisations such as Amerada Hess, Zeneca, British Aerospace, Eurotunel Services, the MoD and Anglian Water.

The web site is a little heavy on motherhood and apple pie statements but is well organised and easy to navigate. Links to further sources of information are usefully categorised using the site's own structure.

Richard Byatt