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New research set to improve construction processes The DETR has awarded research funding to BSRIA under the Partners in Innovation programme, with the goal of improving the way the construction industry meets client needs. The focus will be on the entire process, from initial concept to final occupancy. This programme is intended to provide clients with the information required to make informed choices, ultimately leading to work environments that enhance productivity and reduce overall costs. At the same time, it aims to provide building services and construction professionals with a better understanding of what clients want in buildings that must cope with ever-changing demands. BSRIA will investigate, amongst other issues:
BSRIA is also to collect key performance indicator information for assessing customer satisfaction with M&E companies and projects. More information is available at www.bsria.co.uk Elliott
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