Logica has signed a contract to supply British Energy with both back
and front office IT services valued at £100m
The deal will allow British Energy's customers to access a variety of
online services, including quotations and bill payment. Logica will implement
its specialised utilities product, Nexus-MP, to control billing, payment
processing, contact centre services and work management for British Energy's
domestic customers.
Logica said the deal reaffirms its commitment to full business process
outsourcing capabilities. The company plans to offer to other companies
the back office support it has developed specifically for this contract.
British Energy is the privatised holding company for eight of the UK's
nuclear power plants, and owns the electricity supply company, Swalec.
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